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The website has an email i believe. But i had a bad experience with customer support, they didn't seem very interested in helping me when i had a problem with my account. Make sure to send them screenshots and full details.
If playing on the stand alone version, explore the launcher to look for any repair functions. Most modern game launchers have a repair button.
still fighting to solve my problem and at last I think the only way is to contact the support, but can't find a way.....any suggestion?