Failed to create the D3D9 Device! this can happen if the desktop is locked Existing...

[Braden]

There is a laptop that gets this error on start up from this game, What is the problem?

"Failed to create the D3D9 Device! this can happen if the desktop is locked
Existing..."

How do you fix this crap?

[Line]

This tends to happen if the game boots up in a resolution your PC isn't happy about.

To resolve it you need to lower the resolution manually, can increase it after through game options.

Right click Goat Simulator on steam, click properties, in the window that opens click the 'Local Files' tab, from there click 'Browse Local Files'. Once the exploerer window pops open click GoatGame and then Config. Open the config called DefaultSystemSettings.ini, can be opened with any texteditor.

Find or add these entries under the [SystemSettings] tag.

ResX=800
ResY=600

Again, once the game runs you can increase this value through the options.

[Braden]

This does not work or doing any fullscreen=1, etc. changes.

[Line]

actually, go to%MY DOCUMENTS%\My Games\GoatSim\GoatGame\Config and open GoatSystemSettings.ini.

Try changing the resx/y in here.

If there is no luck with that approach eitherthen I need some information about your system; Just press Windows key + R and type "dxdiag" let it run for a little while and press Save Information. This will save all relevant information about your system. It would also be helpful for me to see the log the game creates when it attempts to start, please find said log in %MY DOCUMENTS%\My Games\GoatSim\GoatGame\Logs\Launch.log
Grab both textfiles and post them in this thread by pasting the text in on www.pastebin.com and posting the link it gives you in this thread.

[Braden]

It's not my laptop its my dad's he just bought this game for fun, I am trying to fix the problem for him.

http://pastebin.com/fLCfBNza

[Line]

The issue is the graphics card. Has almost no dedicated ram, but a bunch of shared ram. Technically it doesn't meet the minimum requirements.

Some intel cards have issues reporting the amount of memory they have avail correctly to the game. There is a work around, but its a bit techie, so only try it if you feel comfortable.

Have a look here: https://communities.intel.com/message/197827#197827 you will see screenshots guiding you on how to get around this, however you should only attempt this if you feel comfortable making such changes on your computer. Try setting it to 256MB.

[Braden]

My dad's laptop when I enter BIOS in Adcanced it only shows 4 options non of which can change what that shows.

"InsydeH20 Setup Utility"

The four options.

"Intel (R) Virtualization Technology"
"Discrete Graphics Adapter"
"XHCI Mode"
Wake on LAN from Power Off Capability"

[Line]

Originally posted by Bradenm1:

My dad's laptop when I enter BIOS in Adcanced it only shows 4 options non of which can change what that shows.

"InsydeH20 Setup Utility"

The four options.

"Intel (R) Virtualization Technology"
"Discrete Graphics Adapter"
"XHCI Mode"
Wake on LAN from Power Off Capability"

Well then you probably cant utilize that work around. I've not tried it myself, saw another user suggest it.

In any case, the graphics card doesn't meet the minimum requirements

[Braden]

You are telling me a GTX 740M Does not meet it? But a Radeon(TM) HD 6520G does?
My Laptop is much more ♥♥♥♥♥♥ then my Dads from what I can see and It cannot run it? Yet my current one can?

Is this game booting with the Intel HD not the GTX 740M or somthing? I have changed it in Nivida control panel to boot with the GTX at lest I think. I never have GPU problems because I just buy the best for my computer which I am not at so I don't know how to switch between the Intel HD and GTX.

[Line]

Originally posted by Bradenm1:

You are telling me a GTX 740M Does not meet it? But a Radeon(TM) HD 6520G does?
My Laptop is much more ♥♥♥♥♥♥ then my Dads from what I can see and It cannot run it? Yet my current one can?

Is this game booting with the Intel HD not the GTX 740M or somthing? I have changed it in Nivida control panel to boot with the GTX at lest I think. I never have GPU problems because I just buy the best for my computer which I am not at so I don't know how to switch between the Intel HD and GTX.

The graphics card being reported by the dxdiag is 'Intel(R) HD Graphics 4000' with:

Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB

With the issue being dedicated memory.

[Braden]

So, the company selling the laptop falsed adverstied about the GTX 740M?

What is the point of all this
" Name: NVIDIA GeForce GT 740M
Device ID: PCI\VEN_10DE&DEV_1292&SUBSYS_90B8104D&REV_A1\4&13DD083&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.1106 (English), 3/14/2013 16:24:27, 233760 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 3/14/2013 16:25:05, 1102808 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvszq.inf_amd64_894bf031d9f0bee2\NvCplSetupInt.exe, 1.00.0001.0000 (English), 3/14/2013 16:24:27, 73372616 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:50, 286536 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 3/14/2013 16:25:02, 4096 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 8.17.0013.1106 (English), 3/14/2013 16:25:05, 193336 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrapx.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:50, 327248 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 3/14/2013 16:25:03, 4096 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 8.17.0013.1106 (English), 3/14/2013 16:25:05, 228880 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 3/14/2013 16:24:27, 21898 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.00.4647.21994 (English), 3/14/2013 16:24:28, 1562400 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 3/14/2013 16:25:02, 223008 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 3/14/2013 16:25:06, 40574 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.1106 (English), 3/14/2013 16:25:06, 241440 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.1106 (English), 3/14/2013 16:25:10, 428320 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 3/14/2013 16:25:42, 53024 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 3/14/2013 16:25:42, 61216 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.1106 (English), 3/14/2013 16:25:10, 11036448 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nvpciflt.sys, 9.18.0013.1106 (English), 3/14/2013 16:25:31, 30496 bytes
Driver: C:\WINDOWS\system32\nvEncodeAPI64.dll, 6.14.0013.1106 (English), 3/14/2013 16:25:05, 420128 bytes
Driver: C:\WINDOWS\system32\nvapi64.dll, 9.18.0013.1106 (English), 3/14/2013 16:24:30, 2826040 bytes
Driver: C:\WINDOWS\system32\nvcompiler.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:36, 25256224 bytes
Driver: C:\WINDOWS\system32\nvcuda.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:44, 9390760 bytes
Driver: C:\WINDOWS\system32\nvcuvenc.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:48, 2346784 bytes
Driver: C:\WINDOWS\system32\nvcuvid.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:49, 2904352 bytes
Driver: C:\WINDOWS\system32\nvd3dumx.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:02, 18055184 bytes
Driver: C:\WINDOWS\system32\nvinfo.pb, 3/14/2013 16:25:06, 17266 bytes
Driver: C:\WINDOWS\system32\nvinitx.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:06, 245872 bytes
Driver: C:\WINDOWS\system32\nvoglv64.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:26, 26929440 bytes
Driver: C:\WINDOWS\system32\nvopencl.dll, 8.17.0013.1106 (English), 3/14/2013 16:25:30, 7564040 bytes
Driver: C:\WINDOWS\system32\nvumdshimx.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:32, 1107440 bytes
Driver: C:\WINDOWS\system32\nvwgf2umx.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:42, 15053264 bytes
Driver: C:\WINDOWS\SysWow64\nvEncodeAPI.dll, 6.14.0013.1106 (English), 3/14/2013 16:25:05, 364832 bytes
Driver: C:\WINDOWS\SysWow64\nvapi.dll, 9.18.0013.1106 (English), 3/14/2013 16:24:29, 2505144 bytes
Driver: C:\WINDOWS\SysWow64\nvcompiler.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:41, 17560352 bytes
Driver: C:\WINDOWS\SysWow64\nvcuda.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:46, 7932256 bytes
Driver: C:\WINDOWS\SysWow64\nvcuvenc.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:47, 1985824 bytes
Driver: C:\WINDOWS\SysWow64\nvcuvid.dll, 8.17.0013.1106 (English), 3/14/2013 16:24:50, 2720544 bytes
Driver: C:\WINDOWS\SysWow64\nvd3dum.dll, 9.18.0013.1106 (English), 3/14/2013 16:24:56, 15129960 bytes
Driver: C:\WINDOWS\SysWow64\nvinit.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:06, 201576 bytes
Driver: C:\WINDOWS\SysWow64\nvoglv32.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:19, 20449056 bytes
Driver: C:\WINDOWS\SysWow64\nvopencl.dll, 8.17.0013.1106 (English), 3/14/2013 16:25:31, 6262608 bytes
Driver: C:\WINDOWS\SysWow64\nvumdshim.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:32, 958120 bytes
Driver: C:\WINDOWS\SysWow64\nvwgf2um.dll, 9.18.0013.1106 (English), 3/14/2013 16:25:37, 12641992 bytes
Driver: C:\WINDOWS\system32\nvdispco64.dll, 2.00.0029.0004 (English), 3/14/2013 16:25:04, 1814304 bytes
Driver: C:\WINDOWS\system32\nvdispgenco64.dll, 2.00.0016.0002 (English), 3/14/2013 16:25:05, 1510176 bytes

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_90B8104D&REV_04\3&11583659&0&B0
Driver: C:\WINDOWS\system32\DRIVERS\HECIx64.sys, 8.01.0000.1263 (English), 1/23/2013 22:26:07, 62784 bytes
"

What is the point of having a GTX 740M with "2051" Memory size if it cannot be used?

[Line]

No thats not the case. I think the laptop might be utilizing the Nvidia Optimus technology, where it uses the intel card whenever it can, then switches to the other graphics card when a game is launched. If you are concerned that might not be happening to correctly you can add a game manually in the Nvidia control panel under 3D settings.

I can verify for you which card its using for GoatSim, if you provide me with the log file ( assuming one exists ), from %MY DOCUMENTS%\My Games\GoatSim\GoatGame\Logs\Launch.log

[Braden]

Originally posted by LineMASKINE:

No thats not the case. I think the laptop might be utilizing the Nvidia Optimus technology, where it uses the intel card whenever it can, then switches to the other graphics card when a game is launched. If you are concerned that might not be happening to correctly you can add a game manually in the Nvidia control panel under 3D settings.

I can verify for you which card its using for GoatSim, if you provide me with the log file ( assuming one exists ), from %MY DOCUMENTS%\My Games\GoatSim\GoatGame\Logs\Launch.log

I have done as said above before hand and it still gives the error, The laptop is a touch screen if it matters...

Also that log, it does exist but does not contain anything.

[Braden]

It's not a very good impression on my dad when a laptop that cost $1000 more then my own one does not run a game that I can.

It's his first time dealing with Steam. Me, no I have had it for years. It kinda pisses me off as we hardly talk and would have probably played games togeather.

Even though that is irrelevant to the topic at hand.

[Line]

Originally posted by Bradenm1:

Originally posted by LineMASKINE:

No thats not the case. I think the laptop might be utilizing the Nvidia Optimus technology, where it uses the intel card whenever it can, then switches to the other graphics card when a game is launched. If you are concerned that might not be happening to correctly you can add a game manually in the Nvidia control panel under 3D settings.

I can verify for you which card its using for GoatSim, if you provide me with the log file ( assuming one exists ), from %MY DOCUMENTS%\My Games\GoatSim\GoatGame\Logs\Launch.log

I have done as said above before hand and it still gives the error, The laptop is a touch screen if it matters...

Also that log, it does exist but does not contain anything.

I have no idea if that matters tbh dude. Can it run other games?

[Braden]

Originally posted by LineMASKINE:

Originally posted by Bradenm1:

I have done as said above before hand and it still gives the error, The laptop is a touch screen if it matters...

Also that log, it does exist but does not contain anything.

I have no idea if that matters tbh dude. Can it run other games?

I have no idea I have not got anything to transfer over games from the laptop I am using to talk to you.

Unless there is a free game or software to stress test that is a small download I don't know.
I have not been able to think for the last week so, yeah...