Marvel's Spider-Man 2

Marvel's Spider-Man 2

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Fix to prevent game from crashing (DXGI ERROR DEVICE HUNG)
So, been getting quite alot of these crashes specially in the Amusement Park mission, after trying alot of settings, unfortunately the only fix for now is to completely disable Ray Tracing preset to OFF. Now It won't crash but this needs to be fixed, all these new patches did nothing.
This sucks because as a RTX 4090 owner, I want to use its capabilities and features and yet this game sucks to achieve it.
I also notice there's alot of artifacts on the Amusement Park mission, almost thought that my GPU was dying but then I remember how bad the game got ported.
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Showing 1-8 of 8 comments
OK, I found the specific issue.
Its related to Raytraced-Reflections, only OFF makes the game stable without giving this DX ERROR DEVICE HUNG crash... otherwise with HIGH or VERY HIGH you will get this crash whenever you look at a reflection.

@Nixxes_Community
Might wanna tell the technical team to investigate the Raytraced-Reflections in the game its causing instability even after being on latest patch (1.202.0.0)
Just uninstall NVIDIA driver using DDU, and then install 566.36... And if u want, can update/force game to use DLSS 4.
Originally posted by HeuZ:
OK, I found the specific issue.
Its related to Raytraced-Reflections, only OFF makes the game stable without giving this DX ERROR DEVICE HUNG crash... otherwise with HIGH or VERY HIGH you will get this crash whenever you look at a reflection.

@Nixxes_Community
Might wanna tell the technical team to investigate the Raytraced-Reflections in the game its causing instability even after being on latest patch (1.202.0.0)

On a 4070Ti, using maxed out settings and raytracing (with ray reconstruction off because...it looks weird) and latest nvidia driver and 3 nvidia filters and have no errors or issues or the "device hung" error.
In my experience I was able to play about 10-15 minutes into the beginning of game until it crashed. That was launch day. Everything was great, until it wasn't.

Subsequent patches, the system would hard locked at startup, requiring hitting the power button, right after seeing the Sony logo.

In my case, I found DLSS Framegen was the culprit. I was able to play well over two hours without crash using FSR 3.1 Framegen and highest Ray Tracing settings with Ray reconstruction.

Something is definitely off. Not sure where the blame lies. Nvidia or Nixxes.


64GB DDR5, 9800X3D and FE 4090
I have that crash too a randomly moment and I must turn off all retracing options if I want play without crash. It’s too sad. I don’t understand why it didn’t fix
Originally posted by THX:
I have that crash too a randomly moment and I must turn off all retracing options if I want play without crash. It’s too sad. I don’t understand why it didn’t fix
I had that crash and many more other crashes from launch till a few months ago when i stopped playing. now i have played 4 hours with latest patch and nvidia driver 576.88 and zero issues so far.
Originally posted by DeadMatin:
Originally posted by THX:
I have that crash too a randomly moment and I must turn off all retracing options if I want play without crash. It’s too sad. I don’t understand why it didn’t fix
I had that crash and many more other crashes from launch till a few months ago when i stopped playing. now i have played 4 hours with latest patch and nvidia driver 576.88 and zero issues so far.

I have driver version is 581.08 and I have crash) don’t understand wtf)
Did anybody ever solve this?
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Date Posted: Feb 4, 2025 @ 4:23pm
Posts: 8