PC Hard crash (reboot) when enabling DLSS FrameGen RTX4090

[M@$T3R]

Hi All,

I am experiencing insane hard crashes (my entire system hard reboots) the second I enable DLSS Framegen in Spiderman 2.

My setup is:
13900K, 4090RTX, 32GB DDR5, NVME SSD (Gen 4), Win11 23H2, Nvidia Driver 572.16.

No matter what I try (setting all settings to lowest, swapping DLSS files for newest etc etc.) it hard crashes. I can enable ray reconstruction, DLLS upscaling etc. no problem but as soon as I enable DLSS Frame Gen it hard crashes. FSR works fine though!


Anyone else experience this and maybe found a solution?

[Person7557]

Put power limit on cpu to 125W, and then game should run better. If issue presists, with those power limits re-download the game. Let me know if this resolved the issue for you.

[M@$T3R]

wont that turn my cpu into a potato? does it not also then downclock to like 3ghz or something due to the power limit? thus rendering it unplayble again due to poor performance?

[Chris J]

13th and 14th gen are defective cpus should get a ryzen 7800X3D or something much better than Intel

[Person7557]

Originally posted by M@$T3R:

wont that turn my cpu into a potato? does it not also then downclock to like 3ghz or something due to the power limit? thus rendering it unplayble again due to poor performance?

In gaming? No. This is the Thermal Design Power of that cpu. You can adjust it in XTU so you don't have to tinker in bios and worry that you mess it up. Your cpu is probably set to maximum of 253W, but from my observations, you need excessive cooling to avoid reaching 75℃ which leads to overheating at certain points, voltage adjustments, and errors. Give it a try, it should help you keep all of your games stable.

[- White -]

nothing to do with your cpu i have the same issue 12th gen it ran fine till i updated to the latest nvidia drivers seems to be a issue with framegen as disabling it game runs fine and quick google will show you others with the same issue.

Dont down clock your cpu this guy wouldnt know his own address with advice like that whatta fool

[Hanyo]

I'm running 64GB DDR 5, RTX 4080, 7800X 3D Ryzen and an NVME2 drive. Still getting crashes even after reverting to the 566.36 drivers. IT's gonna take them some time to work it out, as it always does.

[FoxPurple]

Originally posted by Person7557:

Put power limit on cpu to 125W, and then game should run better. If issue presists, with those power limits re-download the game. Let me know if this resolved the issue for you.

I'm sorry but what the ♥♥♥♥. You shouldnt be undervolting your ♥♥♥♥♥♥♥ cpu to get a ♥♥♥♥♥♥♥ game running. You kidding me right?

[Person7557]

Originally posted by FoxPurple:

Originally posted by Person7557:

Put power limit on cpu to 125W, and then game should run better. If issue presists, with those power limits re-download the game. Let me know if this resolved the issue for you.

I'm sorry but what the ♥♥♥♥. You shouldnt be undervolting your ♥♥♥♥♥♥♥ cpu to get a ♥♥♥♥♥♥♥ game running. You kidding me right?

Fox, this is not undervolting, this is power limiting, no one suggested changing voltage. If its crashing on that cpu, it might be a faulty CPU, you could verify by running Cinebench R23 for 10minutes and then R15 Extreme for 10 minutes, if both passed, its stable, and its just game being a potato, if it crashes during either of those, then you are either overheating, or the cpu is faulty.

[Person7557]

Based on latest hotfix, no action might be required anymore anyway. But M@$T3R never replied, so we won't know.

[GeNji◞ ◟]

Same here. I found a solution (for me), disable frame gen from launcher, start a game, enable framegen when i'm in a city and it's work.. maybe try ?

[lefty1117]

Hotfix hasn't stopped the crashes unfortunately. Adtually made it worse as I was able to play without DLSS on last night for a couple of hours.

[BZNalcapone]

I was having FrameGen DLSS crashes the first hour of spiderman and i could not figure it out. I have x2 systems an alienware with a 4090, 128gb ddr5, 4tb hdd, 13900HX and I have a desktop with a 13900K, 4090, 64gb ddr5 and someone told me he would hate to have my systems because im having issues with spiderman.

anyways to make a long story short im now 3 hours into spiderman but I dont know what I did but I just basically reset all my settings in game and reset them up and I have not had a crash in 2 hours and im usingthe exact same setting i was using when I was crashing.

I am noticing Raytracing issues tho like flickering on picture frames on walls and a few other oddities. I know damn well its not hardware related and its just a buggy game right now. Hopefully it works out for you.

[Person7557]

Originally posted by BZNalcapone:

I was having FrameGen DLSS crashes the first hour of spiderman and i could not figure it out. I have x2 systems an alienware with a 4090, 128gb ddr5, 4tb hdd, 13900HX and I have a desktop with a 13900K, 4090, 64gb ddr5 and someone told me he would hate to have my systems because im having issues with spiderman.

anyways to make a long story short im now 3 hours into spiderman but I dont know what I did but I just basically reset all my settings in game and reset them up and I have not had a crash in 2 hours and im usingthe exact same setting i was using when I was crashing.

I am noticing Raytracing issues tho like flickering on picture frames on walls and a few other oddities. I know damn well its not hardware related and its just a buggy game right now. Hopefully it works out for you.

Just read the hotfix notes, they fixed those issues, so it was the game. End of topic. Its still glitchy, its still buggy, its still crashy, but its not your hardware, its just the game. Wait for decent fixes, and don't preorder, or suffer the consuequences.

[Lovage]

This is not a game problem. This problem can occur in any game that has dlss 4 (not just Spider Man 2), so nvidia failed, not the game companies.

[Happy Feet]

Originally posted by Hanyo:

I'm running 64GB DDR 5, RTX 4080, 7800X 3D Ryzen and an NVME2 drive. Still getting crashes even after reverting to the 566.36 drivers. IT's gonna take them some time to work it out, as it always does.

Same rig here.