Marvel's Spider-Man 2

Marvel's Spider-Man 2

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Nez Jan 31 @ 7:30am
PC just turns off when playing for a while
I'm running RX 7600 XT and Ryzen 7 5700X. When playing the game for a while my PC just turns off without any blue screen or crash reports.
My temps are high when running the game but not to the point of overheating (hotspot peak at 95C or something like that, maximum operation temp is 110C). And my PSU should be just fine with 550W, recommended is 400W.
I updated to the beta drivers which did extend the time I could play, so that just fortifies my thought that this is a game issue. This is so weird because the game runs so well, I'm getting consistent 60+ fps on 1440p. No other game causes anything remotely similar either.

Anybody else have the same thing or just crashes for you? Any solutions to this?
Troubleshooting this is kinda frustrating because rebooting takes time and I don't think constant sudden shutdowns are healthy for any PC.
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Showing 16-30 of 71 comments
Shzy Jan 31 @ 10:37pm 
You are not alone although your PSU is very low for the system and game you are trying to run it's game's fault

This game is a mess currently wait for patches
Last edited by Shzy; Feb 5 @ 3:06am
If it's not a heat issue then its a power issue. 550 watts is not something you should be running in this day and age.
blue screen , crashes , restarts .... this game is a joke from Marvel and Nixxes ...and i cannot understand and comprehend one damn thing..Why Nixxes didn't test the game before official release on Steam on multiple Pc set ups and handheld consoles ...? Is there a Nixxes dev or administrator to answer for all of this mess ???????????????
I have the same set up and same problem. People say its a hardware problem but I've only had this problem with Spiderman 2 and Helldivers 2.

Would appreciate if you have any updates on potential fixes?
Solution that helped me: Open AMD software > Performance > Tuning > Turn Gpu clock speed on 2615 mhz. :steamthumbsup:
Originally posted by 𝔸ℝ𝕄𝕂ℍ𝕄:
Solution that helped me: Open AMD software > Performance > Tuning > Turn Gpu clock speed on 2615 mhz. :steamthumbsup:
so basically downclocking. That points to overheating issues.
Originally posted by Marmo:
Originally posted by 𝔸ℝ𝕄𝕂ℍ𝕄:
Solution that helped me: Open AMD software > Performance > Tuning > Turn Gpu clock speed on 2615 mhz. :steamthumbsup:
so basically downclocking. That points to overheating issues.
♥♥♥♥ port. This crap happends only in SM2 :csgo_despair:
Originally posted by Nez:
I'm running RX 7600 XT and Ryzen 7 5700X. When playing the game for a while my PC just turns off without any blue screen or crash reports.
My temps are high when running the game but not to the point of overheating (hotspot peak at 95C or something like that, maximum operation temp is 110C). And my PSU should be just fine with 550W, recommended is 400W.
I updated to the beta drivers which did extend the time I could play, so that just fortifies my thought that this is a game issue. This is so weird because the game runs so well, I'm getting consistent 60+ fps on 1440p. No other game causes anything remotely similar either.

Anybody else have the same thing or just crashes for you? Any solutions to this?
Troubleshooting this is kinda frustrating because rebooting takes time and I don't think constant sudden shutdowns are healthy for any PC.
What PSU do you have, sounds like that is your culprit
murari; Feb 5 @ 3:44pm 
Originally posted by XbninjaXIV:
Originally posted by Nez:
I'm running RX 7600 XT and Ryzen 7 5700X. When playing the game for a while my PC just turns off without any blue screen or crash reports.
My temps are high when running the game but not to the point of overheating (hotspot peak at 95C or something like that, maximum operation temp is 110C). And my PSU should be just fine with 550W, recommended is 400W.
I updated to the beta drivers which did extend the time I could play, so that just fortifies my thought that this is a game issue. This is so weird because the game runs so well, I'm getting consistent 60+ fps on 1440p. No other game causes anything remotely similar either.

Anybody else have the same thing or just crashes for you? Any solutions to this?
Troubleshooting this is kinda frustrating because rebooting takes time and I don't think constant sudden shutdowns are healthy for any PC.
What PSU do you have, sounds like that is your culprit
My pc have a MSI 650W with RX7600 and Ryzen 5 3600 and im having this issue. Its not a psu problem
Originally posted by hoglegacy2:
Ignore anyone who says your problem is your hardware, just look at the tons of topics reporting crash issues.
I have a 4080 and a 1200w PSU and my PC keeps restarting if I enable HDR and RT when playing in 4k.
The problem is in the game, no other game causes this.
The *game* crashing is not a hardware issue. The entire PC crashing is a hardware issue. Game crashes do not crash the entire system.
Originally posted by Nez:
Originally posted by Zer01neDev:
Kernel Power Issue, Your PSU is not enough for you CPU+GPU Configuration, your PSU is Triggering either OCP or any form of protection.
Change PSU.

On Seasonic Website, just the GPU & CPU say it require 450Watts PSU, i let you guess for the reste of the configuration.

According to multiple calculators my recommended PSU wattage is 400-500 as a whole, 550W is completely fine.

Electronics, like everything else degrade over time. I had this issue with starfield in 2023. I Had a good 850w psu paired with 4070 ti and 5600x at the time. I tried everything, benchmarking, benchmarking psu, everything came back fine, but it still kept crashing with starfield. I ponied up the cash and had my rig checked out....PSU was not up to mustard anymore. I got a new PSU and everything is hunky dory.
mon mon Feb 12 @ 12:33am 
Originally posted by Nez:
I'm running RX 7600 XT and Ryzen 7 5700X. When playing the game for a while my PC just turns off without any blue screen or crash reports.
My temps are high when running the game but not to the point of overheating (hotspot peak at 95C or something like that, maximum operation temp is 110C). And my PSU should be just fine with 550W, recommended is 400W.
I updated to the beta drivers which did extend the time I could play, so that just fortifies my thought that this is a game issue. This is so weird because the game runs so well, I'm getting consistent 60+ fps on 1440p. No other game causes anything remotely similar either.

Anybody else have the same thing or just crashes for you? Any solutions to this?
Troubleshooting this is kinda frustrating because rebooting takes time and I don't think constant sudden shutdowns are healthy for any PC.
naw dude ur not alone i have a r5 5600 and a rx 7600 non xt and i have the exact same problem , i play spiderman remastered and sm 2 and only they make my system shut off completely , not even god of war or cyberpunk on 1440p high or ultra do that and i dont know what to do , i actually went out and bought a seasonic focus gx 750 because i thought that waa the issue , my temps are like 50 a lot on the cpu and 70 on the gpu so its not even bad either so idk. did u figure smtn out?
mon mon Feb 12 @ 12:36am 
Originally posted by Stormspark:
Originally posted by hoglegacy2:
Ignore anyone who says your problem is your hardware, just look at the tons of topics reporting crash issues.
I have a 4080 and a 1200w PSU and my PC keeps restarting if I enable HDR and RT when playing in 4k.
The problem is in the game, no other game causes this.
The *game* crashing is not a hardware issue. The entire PC crashing is a hardware issue. Game crashes do not crash the entire system.
no hes got a point its probably a driver + game thing
Nez Feb 12 @ 4:15am 
Originally posted by mon mon:
Originally posted by Nez:
I'm running RX 7600 XT and Ryzen 7 5700X. When playing the game for a while my PC just turns off without any blue screen or crash reports.
My temps are high when running the game but not to the point of overheating (hotspot peak at 95C or something like that, maximum operation temp is 110C). And my PSU should be just fine with 550W, recommended is 400W.
I updated to the beta drivers which did extend the time I could play, so that just fortifies my thought that this is a game issue. This is so weird because the game runs so well, I'm getting consistent 60+ fps on 1440p. No other game causes anything remotely similar either.

Anybody else have the same thing or just crashes for you? Any solutions to this?
Troubleshooting this is kinda frustrating because rebooting takes time and I don't think constant sudden shutdowns are healthy for any PC.
naw dude ur not alone i have a r5 5600 and a rx 7600 non xt and i have the exact same problem , i play spiderman remastered and sm 2 and only they make my system shut off completely , not even god of war or cyberpunk on 1440p high or ultra do that and i dont know what to do , i actually went out and bought a seasonic focus gx 750 because i thought that waa the issue , my temps are like 50 a lot on the cpu and 70 on the gpu so its not even bad either so idk. did u figure smtn out?

Yeah I sadly haven't figured out anything. I've been going back and forth with support trying everything they've told me to try, but nothing has helped and they haven't responded in 4 days now. Just hoping a patch fixes it at some point.
Nez Feb 13 @ 9:23am 
Patch 2 seems to have fixed the issue I had. Played for over an hour without a shut down, which I couldn't do before. Didn't even need to buy new hardware :))
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