If the game won't run or crashes, read this first!

[Dark Master]

As of version 0.795, there is an error reporter tool which displays the log for you, as well as suggestions on how to fix the problem. If you tried everything suggested by the error reporter (or the error is an unknown one) please post your log in this topic so I can take a look and hopefully solve your problem.

[cheko88]

Hi, game looks great but I'm having the issue where I can't get past the load screen. Here is my latest log :
Message: This resource could not be created.
Target Site: Void .ctor(System.String, System.TimeSpan, System.String)
Data: System.Collections.ListDictionaryInternal
Stack Trace: at Microsoft.Xna.Framework.Audio.AudioEngine..ctor(String settingsFile, TimeSpan lookAheadTime, String rendererId)
at (MusicCollection , String , Int32 )
at Engine.Audio.MusicCollection.Create(String MusicName, Int32 CollectionLength)
at (AudioSystem , String , Int32 )
at Engine.Audio.AudioSystem.InitializeMusicLibrary(String MusicType, Int32 MusicAmount)
at (Main )
at Meridian___New_World.Main.LoadGame()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
-------------------

[Dark Master]

Yes, you have the sound card issue, please refer to the third point in the above FAQ.

[cheko88]

I tried looking at it and I have that Beats Audio and for the life of me I can't seem to figure out how to disable the enhancements. Sorry, kind of computer illierate.. heh

[cheko88]

Ok, nevermind. Somehow I fixed the issue.. Anyways, look forward to playing the game!

[SoulSpeed]

Are you talking about the IDT Beats Audio driver/plugin? If so, it's crap to disable it.
Something that might help although it's at own risk to use the reg files provided here: http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/beats-audio-bugs-can-t-disable-bass-treble-messed-up-every/td-p/2808815
I just a quick google: 'disable beats audio enchancement'
Hope it helps

[Schwoaza]

Message: Schnittstelle nicht unterstützt

Target Site: Void ThrowExceptionForHR(Int32)
Data: System.Collections.ListDictionaryInternal
Stack Trace: bei DirectShowLib.DsError.ThrowExceptionForHR(Int32 hr)
bei Meridian.Video.VideoPlayer..ctor(String FileName, GraphicsDevice graphicsDevice)
bei (Main )
bei Meridian___New_World.Main.LoadContent()
bei Microsoft.Xna.Framework.Game.Initialize()
bei (Main )
bei Meridian___New_World.Main.Initialize()
bei Microsoft.Xna.Framework.Game.RunGame(Boolean useBlockingRun)
bei (String[] )
bei Meridian___New_World.Program.Main(String[] args)
-------------------

crashes directly after starting ... a whitescreen then instant stopped working ...
already tried to reinstall all pre-requisits twice and the game as well.

[Dark Master]

https://dl.dropboxusercontent.com/u/41267292/Meridian/ffdshow_rev4515_20130612_clsid.exe

Does downloading and installing this help this issue?

[Slappy]

Im having the exact same issue and logfile as the user above. Ill try the dropbox link and report back.

Which components do you recommend? All of them, or just the default VFW interface.

[Slappy]

No dice on the game working after installing the provided program both on defaulted selections and on all of them. Both log files are identical to the one provided by enlight. Any other ideas?

[Dark Master]

In that case, could you please post your DxDiag?

[Slappy]

------------------
System Information
------------------
Time of this report: 4/4/2014, 12:28:22
Machine name: COMMANDCENTER
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: SYX
System Model: SYX-DP67BG-Extreme
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16366MB RAM
Page File: 5062MB used, 27668MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 550 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 550 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_0A65172F&REV_A1

[Slappy]

Had to cut off the rest to get under the character post limit. Please let me know what else you need.

[Dark Master]

There shouldn't be any issues. If you reboot after installing the software on the provided link, is that of any help?

[Slappy]

Ive tried that twice. I have no idea why there are issues either. Have you had any problems with multiple monitor setups? Im currently running 3 out of my connected 5, and have SLI turned off.

Edit: Your quick response times have been greatly appreciated.

[Dark Master]

I have a dual monitor setup myself, so that shouldn't be an issue.

My next guess is this software:

https://dl.dropboxusercontent.com/u/41267292/Meridian/Xvid-1.3.2-20110601.exe

Does this solve the issue?