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I suspect their fatally flawed update may have interferred with the temp management, overheated and permanently damaged my GPU!
DO NOT PLAY THIS UPDATE!!!
I smell a freakin' lawsuit!!!!!!!!!!!!!!!!!!!
>:(
I sincerely doubt it, sounds like your system does have a hardware issue, weather it's the GPU or Powersuply or just the Drivers on the software side of things.
If your card is still under warranty, which a 960 would be, at least in my country, contact the business you bought it from for an assesment and replacement, if your GPU failed, your GPU is faulty, not any of the software you've run.
TBH even if the game "broke" your card, better you play a game that stressed it out enough that it failed while it was still in warranty, this is a good thing, because you likely have a right to a free replacement under whatever your countries version of Statutory Rights is.
Is this the first custom gaming PC you've had made? If so, don't worry too much, if you had it put together at a shop they'll sort you out.
If you put it together yourself, well... you'd better hope you got the cooling system right! the parts sellers should still be able to help though.
This is common in custom PC builds, not all the bits always like eachother, I estimate about 3 months "burn in" time for PC parts... that is, expect something to blow up within the first 3 months, bung parts happen all the time.
Thanks for the reply and your thoughts. I built the system myself... have 650w power supply with 4 internal fans. This thing runs super cool and is very well ventillated. I used to work for an IT company, building custom systems for radiology imaging so I know what I'm doing when it comes to graphics intensive PCs. Every game I install runs at Ultra settings and even under heavy load (daily video renders for my YouTube videos) I don't think I've ever seen it go much above 76c.
Considering this GPU crash has never happened before, started with Subnautica and now is a consistent thing is quite concerning. By process of elimination it would appear that this game may have caused the damage.
Been thinking... with DirectX having hardware control and Unknown Worlds wanting to get this update out for quite a long time (they've been teasing this forever), I wonder if they did some things to "improve performance"... maybe some unsafe things in order to push the performance. If so then they've done us all a grave disservice ... at least me, if indeed they've damaged my hardware by forcing some kind of overclocking. The GTX 960 4G is factory overclocked... pushing it beyond might indeed damage the card. I've since enabled 'debug mode' in the NVIDIA Control Panel settings (which disables factory overclocking). We'll see if that helps, but I certainly don't appreciate being forced to reduce facotry performance levels from now on, just becuase this game might have permanently damaged the card... my brand freakin' new card!!!
I wouldn't be so upset if if was only this game crashing, but now... even at start up - every other time I boot, the card won't initialize and I'm getting random GPU crashes in other games and even when the PC is just idling at desktop without running any progs at all.
This... is... not... good!!!
Software, in an ideal world, should not be able to damage hardware without someone disabling safty features, such as overclocking, or improper cooling. The times that it does happen, the hardware is faulty.
Also, is 650w powerful enough? I know when I first got this computer with a GTX570 in it I had a 650w PS and my whole system would shut down every time I tried to play Deus Ex, took it back to the guy, he fixed it. Add any periperals lately that use power? Such as a light up keyboard or mouse? Portable HDD?
Thanks for your reply and thoughts on this issue.
650w should be more than enough for this system. Considering the i5 4460 is underpowered for this beefy MB (Asrock Z97 Pro4) and the GTX 960 4G is very efficient, power-wise... also, nothing else really connected to this system except for 2 WD 1TB HDDs and an optical drive, it's actually quite over-built as far as power supply. I do have LED keyboard and mouse, but as we all know, LEDs hardly use any juice at all.
In any case, it's pretty obvious what's causing this... the game. It would be a hell of a coincidence if so-called hardware defects in this brand new, over-built PC were to manifest with the same specific type of GPU crash as hundreds have also experienced, at the exact moment of playing the H2.O update, and thereafter.
Like I say... my big concern is this started happening randomly and in other games after initially happening with Subnautica. I enabled 'debug mode' on the GTX 960 and ran some tests yesterday without any crashes, so hopefully the hardware is OK.... though being forced to reduce factory performance on a brand new piece of hardware kind of ticks me off, if indeed I will have to do so from now on.
From what I know, I agree that it should be unlikely for software to harm hardware, which is why I wonder if DirectX, having direct hardware-level control of the defice - could even be made to do things like overclocking or bypassing heat management or other safety features. But, this GTX 960 runs so cool, and the case so well ventillated that it rarely engages the two cooling fans installed on its belly... should be more than enough cooling capability. And yes, I have run stress tests on the system for several hours when I first assembled it. I run MGSV: TPP at ultra and FO4 modded alll to hell on ultra... literally everything on ultra for hours on end and this system doesn't seem to sweat it one bit.
Hopefully it's just Subnautica but the several crashes outside the game (including 3 failures of the GPU to init on reboot) are very concerning. But if I'm the only one having this issue outside running the game, then who knows... would be a crazy coincidence, but I suppose stranger things have happened. :/
- All Crash on Load - " Display Drivers Crashed " -
Also - "-force-d3d9" - Did you try running the game again without this ? It's Possible that you've manually overidden how you card thinks it should be running everything.
EDIT: Found link detailing how to provide feed back Direct to Devs - Also the previously stated "-force-d3d9" seems to have been for AMD Cards, not NVIDIA;
Link for Dev Forum:
http://forums.unknownworlds.com/discussion/comment/2266471#Comment_2266471
Link for Feed Back Forum posted in Steam:
http://steamcommunity.com/sharedfiles/filedetails/?id=403087864
I did try the force-d3d9 with no effect so I removed it. Haven't enabled any special settings other than GeForce Experience reccommended settings for other games (it does not reccognize Subnautica so there are no special settings other than the NVIDIA global settings, which I have not touched since installing the card). Still getting crashes in other games now, ever since it started with Subnautica. This never happened before Subnautica and now it's happening all the time, no matter what game I play.
Thanks for the links... wanted to do a bit of testing before sending log files to UW, but will do so now.
This is really not looking good for me and my YouTube channel. I am effectively dead in the water now! >:(
Will try that as well, but like I say, it would be one hell of a coincidence considering how wide-spread this problem is and what an unbelievable failure this H2.O update has been. Clearly they did not bother to test this much, if at all. In any case, I hardly think my new hardware failed in the exact same way as this update is causing to hundreds of players, and coincidentally at the exact same moment that I first try to play the updated version of the game. Honestly... what are the odds of that happening?
I've also noticed a fairly loud audible "pop" when the video driver fails... that says electrical problems. Now if a video driver in memory can be corrupted in such a way as to screw up voltages, then I don't see any reason it couldn't cause permanent damage to the hardware. When the GPU fails, the PC and game are still running - I can still hear them - so the PC is not crashing. Only the graphics card is. I can think of no reason I should be hearing "pops" with a simplle graphics driver failure that has nothing to do with sound, unless some crazy voltage crap is happening. Does this update mess with voltages to increase GPU speeds in order to fake acceptable performance for their new graphics and lighting?
I think it's just as likely they pushed this badly coded update out too soon, and were under pressure to do so because for so long they've been teasing it and not delivering. More likely they used some unsafe code to boost framerates because they're otherwise unable to deliver the promised new graphics and lighting - maybe due to the game engine limitations. I think maybe they bragged themselves into the promise of something that simply couldn't be done and hacked some sh!t in order to make up for bad performance. In the process they stressed the crap out of peoples hardware, not taking into account that it might push certain factory overclocked GPUs - like my GTX 960 - too far and damage them. THATS what I think, but hey... must be more likely my new hardware failed in a one in a billion coincidence, because the logical, most obvious reason couldn't possibly be true because Subnautica is perfect and Unknown Worlds are master coders who can do no wrong... right? My defective card just happened to fail while playing their game and in the exact same way as hundreds of other people have experienced.
If anybody believes that, I got a bridge in Brooklyn to sell them, real cheap!
Sorry but I'm freakin' livid by about now. This POS game has permanently damaged my brand new $1700 PC which I build specifically to do YouTube full time, and as of now, I am completely prevented from recording and uploading videos, right when I just started to get some subs and begin to build my channel. I spent every penny I had on this and can't afford to replace this device. I now own a brand new $1700 paper weight and all my work is effectively flushed down the toilet. If the game caused this, I certainly hope my warranty isn;t voided due to my acceptance of the end user agreement for this unfinished game. As far as I know, nothing in there says I accept damage done to my PC from their ♥♥♥♥♥♥ game.
This is EXACTLY the time that faulty cards break, this is an early access game that requires a huge amount of resources to play right now, becasue it's not optimized.
This means IT CAN put more stress on your computer than ANY final build game on the market, and may do weird and janky things sometimes.
Software DOES NOT burn out hardware, unless that hardware has either been installed incorrectly, or is faulty.
Even if someone wrote some malitious code to break hardware, you are still covered under your manufacturing warranty, as long as you installed it correctly becasue hardware should not be broken by software. Doesn't matter if it's buggy or malitious code, the fault is with the manufacturer for not accounting and implimenting a failsafe for it.
Take your card back, get it replaced, quit whining, if you want to turn this into a pissing contest i've spent over $3800AU ($2600US) on this rig over the past 4 years, and the hardware is still not as "hot" as yours. My game runs fine with 2600 i7, 8GB RAM and a GTX680
EDIT: Oh, and you're complaint about "Audio Pop" called you out as not having any idea what you're talking about. Welcome to the PC enthusiasts club, don't try to appear more knowlegable than you are, you'll just get shot down.
Having a hard time understanding this when you follow it up with...
So basically, your saying that software cannot harm hardware, but the game is so unoptimized and demanding of graphics power that it... ...Sort of a contradiction.
Given the fact that the 960 is factory overclocked, then what I'm suggesting is that perhaps it was pushed even further, which seems fairly logical to conclude that could do physical harm. If your engine is revved to redline and you push it further, what is likely to happen?
I don't claim to be a hardware expert but I have been computing since the '90s and have build dozens of systems, both personally and professionally. It's nearly impossible to "install hardware wrong," so I don't understand this suggestion at all. The card goes in the specifically designed double-wide slot on the Z97 Pro4, snaps in and locks down. The power connector from my modular power supply only fits into - and is labeled specifically for - the graphics card. Everything snaps securely into place. An utter moron couldn't screw it up. Drivers install and update themselves unless you disable auto-update. It's been this way for years so I honestly don't get this idea that people install PC hardware wrong or fail to maintain latest drivers. I'm happy to let the machine keep itself up to date and know how to roll back drivers if there are problems. But the audio "pop" is something I find concerning. Maybe you can explain if that is normal or not because I honestly don't know. But I hear a pop and wonder how a graphics card software driver failure causes a pop in the on-board audio hardware. It would seem the GPU is powering off and I worry about that pop meaning voltage discharge through the power bus and worry for my mother board.
In any case, I run much more graphically intense games than this with no issues. I hardly think this is the most graphically demanding game in my library. With MGSV:TPP and Fallout 4 both running in Ultra, with FO4 heavily modded with hi-res graphics, all those god rays, and it too being badly optimized, I wonder why all of a sudden, my GPU can't seem to handle any game at all after first crashing due to this games shoddy update.
But, sounds like you think the card was flimsy to begin with, despite being able to run so many other graphically intensive games without a hiccup. Then this thing comes along, gives me the same crash as so many others, and poof....!
So which is it? Either my card is bad and just so happened to crash in the same way and the same time as this update is known to cause (incredible coincidence), or the badly optimized update is just so demanding that it pushed my already factory overclocked card passed the brink... and damaged it permanently?
The Devs will never admit anyway, if they did stuff to force higher framerates to make up for badly optimized code. A game damaging hardware is a PR death sentence, so I honestly don't expect any help from them. All they said was "update to the latest NVIDIA drivers," as if that is so common in the age of automatic updates of practically everything.
If the devs didn't take into account, and give proper warning to owners of overclocked hardware, then that's on them if this update pushes performance too hard and risks hardware damage.
I Explicitly state my exeption here:
Software DOES NOT burn out hardware, unless that hardware has either been installed incorrectly, or is faulty.
I'll post it one more time to make sure you get it
unless that hardware has either been installed incorrectly, or is faulty.
There, so, how is stating an exception a contradiction?
Why are you assuming I'm blaming you for installing it wrong, do you have some sort of contract with NVidia that refuses to let you consider that you might have a faulty product?
There are so many ways to screw up an installation you're overconfidence belies you're claim of expertise in the field.
As to "the many others having the same problem" well, that's what happens when a game that pushes a card comes out, all the faulty ones blow up.