Soulmask

Soulmask

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Lady Elnefer Oct 29, 2024 @ 7:34am
Crash
Hi, now I don't know what to do every time I play It keeps crashing the error is always the same Unfortunately this only happens with this game Can someone help me?

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Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000024

ntdll
ntdll
ntdll
WS_Win64_Shipping
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Showing 1-5 of 5 comments
Gwylan21 Oct 29, 2024 @ 8:22am 
Did you add any mods? If so I've had to remove several because they crash it for me too. Otherwise I would try to verify the integrity of the files through Steam.
Lady Elnefer Oct 29, 2024 @ 8:33am 
Hi I don't use any kind of mod, suddenly it started to do these Crashes and it becomes almost impossible to play, and also because when you are in Combat it becomes difficult to survive
Common issue with this and unreal engine, as per a simple google search, is OSD's (or "on screen display") such as Asus gputweaker, etc. If you have an OSD, then turn it off and see if that helps.


**EDIT**

Found this on a forum thread :

The error message “Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000” is indicating that the program is trying to access memory address 0x0000000000000000, which is not a valid memory address. This is likely caused by a problem with the Unreal Engine build or the dependencies on your system.

Here are a few things you can try to troubleshoot the issue:

Try to run Unreal Engine as an administrator.
Make sure that your system is compatible with the version of Unreal Engine you are trying to run, this includes checking the necessary libraries and dependencies.
Make sure that your GPU drivers are up to date and compatible with Unreal Engine.
Try disabling any custom plugins or third-party modules that you may have added to the project, and see if the error still occurs.
Make sure that your GPU is compatible with the version of Unreal Engine you are trying to run.
Check if your system’s memory is sufficient for running Unreal Engine.
Try reinstalling the Unreal Engine build or building it from the source again.
Last edited by War Wizard Grymzst; Oct 29, 2024 @ 9:15am
FangFur Oct 29, 2024 @ 10:32am 
I feel your pain. Same issue
Lady Elnefer Oct 29, 2024 @ 12:21pm 
I will try to do your suggestions thanks:steamthumbsup:
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Date Posted: Oct 29, 2024 @ 7:34am
Posts: 5