G-Portal Hosting Issues

[Malakoff]

Discuss what issues you are seeing with G-Portal. I was playing for a couple hours no issues and then in the last 40 minutes it's been constant server crashes. Right now I can't even get into the server admin UI on the G-Portal web site to see what errors might be in the logs.

[~T~D~]

Normal on launch day no?

[Malakoff]

The response from my G-Portal support ticket:

Hello,

We have encountered an issue with the hardware your server is on, I am very sorry about this. We currently have a data center tech checking into this, Unfortunately, we do not have a notification system in place to be able to update on the hardware's progress. However, if you would like to check in periodically, we will be able to let you know any updates we have received regarding your server's hardware.

Again, We apologize for the inconvenience.

What we can do is deactivate the server and credit it back to your G-Portal account wallet for you to use for another server on a different hardware if you would like?



Kind regards,
shelly

[Valerie]

Originally posted by ~T~D~:

Normal on launch day no?

The OP is using 3rd Party Server Hosting service, they aren't on the Official Servers. G-Portal is having issues on their end.

[Nexus]

I have the same problem and I just sent a ticket to gportal support

[Oldbolt]

Originally posted by Malakoff:

The response from my G-Portal support ticket:

Hello,

We have encountered an issue with the hardware your server is on, I am very sorry about this. We currently have a data center tech checking into this, Unfortunately, we do not have a notification system in place to be able to update on the hardware's progress. However, if you would like to check in periodically, we will be able to let you know any updates we have received regarding your server's hardware.

Again, We apologize for the inconvenience.

What we can do is deactivate the server and credit it back to your G-Portal account wallet for you to use for another server on a different hardware if you would like?



Kind regards,
shelly

That sucks. So unreasonable!!

[toehunter]

Sounds like their boxes have no ram or they completely screwed something up, you'd simply have to wait for them to fix this, in other news if you don't like your experience there you can try with us ( :D ) at Game Host Bros, we've fixed the Saving and Password issues.

[Calli]

Having same exact issue with a G-Portal server here as well. Just put in a ticket. Guess I will be getting the same answer.

[Aerothan]

yep same

[toehunter]

We do Soulmask world transfers at Game Host Bros if you'd like to swap over.

If you can eventually log into your panel just make a ticket in our discord and it'll get sorted.

[GameRickster]

I run DayZ on G-Portal and they suck.. good customer support, bad servers. They don't own any servers, they rent them.

[Hecticjackel]

I am having the same issue it started this morning

[El Tanuki Fuerte]

Now im wondering if having this issue my self

[SkinSSoN]

Had the same issue yesterday aswell. Got a new ip and now it have worked. But i cant Open the console anymore to get in admin mode?