Give us help NOW!

[paul.gude]

So many of us are having issues with launching and playing your game. I downloaded it a few days ago and so far have only seen the intro. I get stuck with a black screen, a blue circle to the right, nd a magical dissapering cursor!
If this was freeware, I wouldn't care. But I Bought and Paid for this game and deserve at least some resonse. Some help. Even a "Yes we're working on it and should have a patch by Wednesday."
But this radio silence BS is absolutly unacceptible.
Either respond, help, or refund my effin' money.

[Spirit]

the disappearing cursor is no bug ... the blue circle in the right bottom corner is the loading because the game have no loading screens ... its a big map without levels you know from other games ... its a game like metroid or caslevania
and what sysem do you use ?

[paul.gude]

Here are my specs

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x17
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 3192 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) G41 Express Chipset

DirectX Driver Name: igdumdx32.dll
Driver Version: 8.15.10.2869
DirectX Driver Version: 8.15.10.2869
Driver Date: 4 Oct 2012
OpenGL Version: 2.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) G41 Express Chipset
VendorID: 0x8086
DeviceID: 0x2e32
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 22.20" x 12.52" (25.47" diag)
56.4cm x 31.8cm (64.7cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1806 MB
Supported MSAA Modes Not Detected

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 4061 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 937767 Mb
Largest Free Hard Disk Block: 795186 Mb
OS Install Date: Dec 31 1969
Game Controller: USB Vibration Joystick detected

Installed software:
7-Zip 9.20 (x64 edition)
Acer eRecovery Management
Acer Games
Acer Registration
Acer ScreenSaver
Acer Updater
Adobe Digital Editions 2.0
Adobe Flash Player 17 ActiveX
Adobe Flash Player 17 NPAPI
Adobe Reader XI (11.0.10)
Agatha Christie - 4:50 from Paddington
Agatha Christie - Dead Man's Folly
Antichamber
Apple Application Support (32-bit)
Apple Application Support (64-bit)
Apple Mobile Device Support
Apple Software Update
Audacity 2.0.5
Bejeweled 2 Deluxe
Bonjour
Build-a-lot 2
Chuzzle Deluxe
D3DX10
Darkest Dungeon
Diner Dash 2 Restaurant Rescue
Dora's World Adventure
ffdshow [rev 2527] [2008-12-19]
Final Drive: Nitro
Galerie de photos Windows Live
Game Channels
GIMP 2.8.2
Google Chrome
Google Update Helper
Hotkey Utility
iCloud
Intel® Driver Update Utility
Intel(R) Chipset Device Software
Intel(R) Control Center
Intel(R) Driver Update Utility 2.0
Intel(R) Graphics Media Accelerator Driver
iTunes
Java 7 Update 51
Java Auto Updater
Jewel Quest Heritage
Junk Mail filter update
Mesh Runtime
Microsoft .NET Framework 4.5.2
Microsoft Application Error Reporting
Microsoft Mouse and Keyboard Center
Microsoft Office 365 - en-us
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Game Long Name
Mystery P.I. - Stolen in San Francisco
MyWinLocker
MyWinLocker 4
MyWinLocker Suite
Namco All-Stars: PAC-MAN
Nancy Drew: Ghost of Thornton Hall
Nancy Drew: The Shattered Medallion
Nancy Drew: The Silent Spy
NVIDIA PhysX
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
OpenOffice 4.1.1
Ori and the Blind Forest
Penguins!
Plants vs. Zombies - Game of the Year
Poker Superstars III
Polar Bowler
Polar Golfer
Prism Video File Converter
Psychonauts
QuickTime 7
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Shredder
Skype™ 7.0
Steam
The Dream Machine
Torchlight
Uninstall Dual Mode Camera (V25)
Update Installer for WildTangent Games App
USB Vibration Joystick
VideoPad Video Editor
Virtual Villagers 4 - The Tree of Life
VTech Download Agent Library
Welcome Center
WildTangent Games App
Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Wise Registry Cleaner 8.42
Zuma's Revenge

[paul.gude]

OK got past the intro and then the loading. Now I'm once again staring at a black rectangle (no blue circle this time) surrounded by what seems to be a forest in a windstorm. For 8 minutes so far.

[Spirit]

i think i found your problem ... you have only 4gb of ram ... you need a minimum of 4gb ram to run this game and thats the problem ... you have to install additional 4gb to run this game without any issues

[Sustain]

The game works fine with 4 gb of ram, i play it all the time on a machine with 4 gb ram.
You don't even know what you are talking about....
His problem is here: Driver: Intel(R) G41 Express Chipset
as you can see here : http://www.intel.de/content/www/de/de/chipsets/mainstream-chipsets/g41-express-chipset.html
It's way under the minimum specs,
it doesn't have dx11 support only rudimentary dx10(and iit's a igp and stone old ) the game is hard set on dx11 atm they didn't even include all the shaders for dx9 or opengl (the only 2 other modes in unity, there is no dx10 mode) you can start the game in dx9 mode with the commandline -force-d3d9
and the game should work but the text and everything will be purple because of the missing dx9 shaders.
They need to patch this or the game won't work in dx9 mode there is no workaround.
I doubt it will help him since his old igp gfx chip is really only good for browsing the web, the game may look simple cause it's 2d but it's surprisingly demanding and the unity engine it runs on is a modern 3d engine with 64bit and dx11 support.

[serker31]

Intel graphics card is NOT for gaming, no matter what they say or what can work just by accident. Even my R7 250x card is enough for the game, I did not see a single problem.

[Whisky=Mcolnahek]

the gameshould run on my pc but it doesnt. So patch the game, it was 20 euro''s so come on!!!!

[serker31]

Originally posted by tamponic infinity:

http://www.technobuffalo.com/wp-content/uploads/2013/11/Microsoft-Xbox-One-Box-1280x853.jpg

And then Witcher 3 comes, and it looks on One like it is from 2005. And you are stuck with 400$ paperweight. Really, PC upgrade is cheaper.

[paul.gude]

So would I add the -forced3d9 in the launch options screen?

[Garlboh]

Originally posted by paul.gude:

Dora's World Adventure

lmao

[paul.gude]

It totally worked. Except for the titles being just purple boxes. Thank yolu!