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If it's not there then open notepad and create a file called gameoptions.xml in this location Documents\JoWooD\NFH1
Copy paste these settings into it they are standard.(if the game doesn't want to load fullscreen change fullscreen="true" to fullscreen="false")
<?xml version="1.0"?>
<gameoptions>
<ingame autoscroll="false" timelimit="true"/>
<screen fullscreen="true" showfps="false" bitdepth="16" backbuffer="0" coloredcursors="true"/>
<sfx soundquality="1" mastermute="false" mastervolume="9" musicmute="false" musicvolume="64" dynamicmusic="false" logsound="false"/>
<system loggamelogic="false" logpaintserver="false" forcepaintserver="0" advancedpainter="0"/>
<capture fps="0"/>
</gameoptions>
Someone help
The problem with gameoptions.xml is connected with the failure to create or get this file. Most often it happens due to the problem that the game can't find the necessary file, or the operating system itself gives an incorrect path to the file (or it is set incorrectly in the system itself).
wallhugger \_/7 has already made a recommendation regarding this. I have checked it and it works.
Also, in some cases, you can have a string with one or more "?" characters in the error message. In this case, everything is a bit more complicated and then you will have to edit the Windows registry and manipulate with the Documents folder (for default documents in Windows) because it is connected with the fact that you use a name for this folder not in Latin (for example, in Cyrillic it will look like this: Документы or Мои документы).
Use the link for this case, change the path for this folder, and use only Latin for folders' names: https://www.geeksinphoenix.com/blog/post/2022/03/07/how-to-change-the-location-of-personal-folders-in-windows-11
And the last... as for userdata.ngh... The game should create this file automatically. This file stores game saves. I can only assume that it is related to access rights. I think you should edit the folder Properties and give full Read & Write access.