crash/update

[Bob H P (yolo?)]

It seems Steam version of this game has a game crashing bug that you cannot work around. Patches have been released to fix this in other versions of the game, but not for the steam release.

[HeadphoneCatty]

It's been working fine for me since I bought it like last year. Not sure what's up with everyone's copies.

[popeyeinportland]

It crashes mid campaine for me constantly I am frustrated with it and am looking for a quick fix if there is 1

[neiklot96]

yes the game crashes every time i play it now

[Korianto]

game won't even start for me - I keep getting Game Unavailable error - tried all the recommended fixes but nothing works. Time to see if the Steam folks will finally act like Customer Service folks that they're supposed to be....

[Chaosan d'Mayhem]

I have had a fair number of problems with this game, both on windows 7 32-bit & 64-bit.

The firewall was the first problem, the game freezes while windows asks if you should allow access, but the game's full screen so you don't see the message. Minimise the game, grant (or deny) access, and resume the game.

Second, my C++ runtime got upgraded by windows update, I think from 3.5 to 4. The game stopped dead, and I had to find the cause in event viewer. Re-installing the relevant runtime fixed it.

Finally, the nasty one. 50% of battles crash to desktop. I've just changed eic.exe to run as administrator, haven't had a chance to test it yet, I came here to see what other people have tried. Perhaps I should add compatibility with Win XP SP3.

[Chaosan d'Mayhem]

I ran pirate bay for 2 hours yesterday without crashing. I'll try the main game tonight, but I'm guessing it's sorted. So here's my suggestions for running on Windows Vista/7.

1) Don't EVER install games into Program Files. It's simpler to think of Steam as a game too, install to C:\Games\Steam.

2) Install both versions of the Microsoft Visual C++ Redistributable Package as listed at the bottom of the Updating Drivers guide.

https://support.steampowered.com/kb_article.php?ref=6416-EYDH-0477

3) Open explorer and go to your ".\Steam\steamapps\common\east india company" folder. Find the following exe's: eastindia, pirat bay, privateer, trafalgar. Right click on each in turn and go to properties. Click on the compatibility tab. Check both "run as administrator", and compatibility with XP SP3.

[Vlandarr]

I'll try XP compatibility, but mine crashes 90% of the times when I try to transfer a ship to another fleet.

[Blonde Ranger {GB}]

[quote=Chaosan d'Mayhem;828933455883394886
Finally, the nasty one. 50% of battles crash to desktop. I've just changed eic.exe to run as administrator, haven't had a chance to test it yet, I came here to see what other people have tried. Perhaps I should add compatibility with Win XP SP3. [/quote]

yup, thats the problem im having - reasonably consitently.
ill try your suggestion and see what happens :D

[Blonde Ranger {GB}]

Originally posted by Chaosan d'Mayhem:

Finally, the nasty one. 50% of battles crash to desktop. I've just changed eic.exe to run as administrator, haven't had a chance to test it yet, I came here to see what other people have tried. Perhaps I should add compatibility with Win XP SP3.

Nope.. tried that, plus your other suggestions, and battles still sometimes crash to desktop..
appreciate the tips though, thank you.

[ajcl]

i am getting the exact same problem tryied everything and gave up so please let me know if you get anywhere =]

Originally posted by Korianto:

game won't even start for me - I keep getting Game Unavailable error - tried all the recommended fixes but nothing works. Time to see if the Steam folks will finally act like Customer Service folks that they're supposed to be....

[Blonde Ranger {GB}]

i *think* i have got mine working ok - i had problems with crashing during battles. as well as following all of the advice on here, i turned down my graphics settings in the game to medium (i had originally set them to the highest setting). so far i have had no crashes during the battle.

hope that this helps.

[Gilmaris]

Originally posted by Blonde Ranger {GB}:

i *think* i have got mine working ok - i had problems with crashing during battles. as well as following all of the advice on here, i turned down my graphics settings in the game to medium (i had originally set them to the highest setting). so far i have had no crashes during the battle.

hope that this helps.

My settings are on medium by default, and I haven't changed them. Still I get crashes.