3840×2160 unavailable — maximum resolution limited to 2560×1440

[ShadowValance]

3840×2160 unavailable — maximum resolution is 2560×1440

Expected / Actual:
My display's native 3840×2160 resolution should be available, but the highest selectable resolution is only 2560×1440.

Details:
Windows is set to 3840×2160, and other games on the same PC all can use 3840×2160 normally.

The issue occurs in both Fullscreen and Windowed modes. 3840×2160 has never been available.

No crash or error message occurs.

Device specs:

• GPU: AMD Radeon RX 7900 XTX
  
• Driver: AMD Adrenalin 26.7.1
  
• Display: LG 48G5 OLED TV via HDMI
  
• OS: Windows 11 25H2, Build 26200.7628
  
• Memory: 32 GB

[Evil.Genius]

Do you have fullscreen enabled?

[ShadowValance]

Originally posted by Evil.Genius:

Do you have fullscreen enabled?

both Fullscreen and Windowed modes, sadly.
Since 2560×1440 does not map 1:1 to the native 3840×2160 panel, the image looks noticeably softer and blurrier than native 1440.

[liv]

Thank you very much for reporting, I have logged this to the Cold Symmetry team.

[Prat]

Im also getting resolution issues.
I have a 32:9 monitor where usually I can pick a resolution like 2560x1440 and play in 16:9 with black bars to the sides (this is better for performance). But in the game Im restricted to only a few resolutions and I can't do this.
One thing that could be causing issues is the Windows Scaling function, I have it currently set at 125%

[ShadowValance]

Originally posted by Prat:

Im also getting resolution issues.
I have a 32:9 monitor where usually I can pick a resolution like 2560x1440 and play in 16:9 with black bars to the sides (this is better for performance). But in the game Im restricted to only a few resolutions and I can't do this.
One thing that could be causing issues is the Windows Scaling function, I have it currently set at 125%

it works,ty

[ShadowValance]

Originally posted by liv:

Thank you very much for reporting, I have logged this to the Cold Symmetry team.

like Prat said, it looks like the maximum resolution is affected by Windows' custom scaling setting. When set the scaling back to 100%, the in-game resolution returns to normal. While at 300% scaling, the highest available resolution in the game is only 720p.

[liv]

Originally posted by ShadowValance:

like Prat said, it looks like the maximum resolution is affected by Windows' custom scaling setting. When set the scaling back to 100%, the in-game resolution returns to normal. While at 300% scaling, the highest available resolution in the game is only 720p.

Thank you for confirming! I have updated the ticket!

[iFoximo]

I fixed this by finding the game’s launch file and enabling DPI compatibility for the application.