PlayStation®VR2 App

PlayStation®VR2 App

tauheedul Sep 16, 2024 @ 2:53am
3
PSVR2 PC VR issues in reddit
I have provided assistance to PSVR2 users on reddit. These are the most common PSVR2 issues which should be addressed in the next version of the PlayStation VR2 update.

- The "PlayStation VR2 required" message is displayed when launching SteamVR from the PlayStation VR2 application if there are other VR headset drivers installed.

- Stuck on the "Connect a VR headset" window in the PlayStation VR2 application during installation. The headset drivers are installed and USB cable is connected, but are not displayed as connected in the app.

- Needing to connect to a USB 3.1 Gen 1 port instead of USB 3.1 Gen 2 port when the headset is connected to the port but not changing status to connected in the application. PSVR2 PCVR drivers for USB 3.2 Gen 2 ports need fixes applied to improve stability on the fastest ports.

- 109 not initialized error in SteamVR after having had the headset working previously. Then needing to uninstall SteamVR and PlayStation VR2 and reinstall, but that doesn't always fix it.

- SteamVR is not set as the default OpenXR runtime automatically during installation of the PlayStation VR2 application and this needs to be manually done when Oculus was used in SteamVR previously.

- Headset stuttering - Motion smoothing needs to be manually disabled, and a custom resolution set instead of automatic in SteamVR. Uninstall Virtual Desktop drivers if the stuttering continues.

- A visual artefact appears when using the A750 graphics card with the PSVR2 which is temporarily working after changing between different refresh rates and starting SteamVR Home again.

- SteamVR error: VRInitError_IPC_CompositorConnectFailed: "Shared IPC Compositor Connect Failed (306)". Uninstalling SteamVR or PlayStation VR2 application on the chance it will fix the error. Displayed correctly on incompatible graphics cards, but incorrectly while using modern supported hardware like the 30 and 40 series mobile variants.

- SteamVR error: "Please plug your headset into the same graphics card as your primary monitor" message on computers with integrated graphics and dedicated graphics.

- PlayStation VR2 application issue: "Check DisplayPort Connection. The DisplayPort cable is not connected. Make sure you connect the PS VR2 PC adapter and your PC with a DisplayPort (1.4 or higher)" - The display cable is not recognized as connected even when it is connected and the cable and graphics card meets the minimum specification. Changing to a different port may fix it for some people. It may not be completely inserted if the PCI bracket is scraping the connector. If using a Display Cable longer than 1M, use a shorter cable instead.

- The adapter doesn't work if connected via a USB hub or another external USB hub is connected to the machine but not directly connected to it. It doesn't indicate that another hub is causing the connection failure.

- On some motherboards, the adapter is limited to USB 2.0 speed even when the port is capable of USB 3.0 and other devices correctly function at that speed. It doesn't indicate that it is connected but not functioning at the rated speed.

- SteamVR works more reliably only if the PlayStation VR2 application is opened before SteamVR and is active in the background.

- SteamVR crashes or is frozen when defining the play area. "The UE-PlayAreaSetup Game has crashed and will close" PlayStation VR2 application crashes and exits if the integrated graphics is not enabled in Windows with AMD processors.

- The function button doesn't work in SteamVR on some machines. Sometimes it occurs on processors that even includes the AVX2 extension.

- The Play Area settings aren't saved or need to be applied again in each session (when beginning SteamVR).

- Connecting the headset to the adapter and switching it on causes the PC to crash. Updating drivers and disabling overclocking utilities and non-essential startup applications may fix it.

- VR controller firmware upgrade becomes stuck during update - must restart the controller and then the update continues.

- VR controller disconnects while firmware is updating on another controller - switching off the controller while the other is updating and update them individually instead.
Last edited by tauheedul; Oct 25, 2024 @ 10:47am
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Showing 1-15 of 21 comments
LagSpike Sep 16, 2024 @ 9:08am 
Can I just say... Thank you so damn much for putting this here. I knew there was something simple I needed to do but just hadn't gotten around to searching due to life.

Opened the forums on a whim and saw this post front page, all I've done is turn off motion blur and manually set the eye resolution and half my games that have been stuttering hard are perfect now. I knew it had to be something simple but didn't think it would be that, since I couldn't play Pistol Whip but could play Alyx fine haha.

If only Sony could have provided detailed settings and guidance like this!
DarkFoss Sep 16, 2024 @ 9:20am 
Thanks for compiling this list, I'm sure I'll be referring to it often enough.
Players doing big techs work for free.
opticon Sep 16, 2024 @ 7:40pm 
I am getting this error:
- SteamVR error: VRInitError_IPC_CompositorConnectFailed: "Shared IPC Compositor Connect Failed (306)". Uninstalling SteamVR or PlayStation VR2 application on the chance it will fix the error.

And this error:
- PlayStation VR2 application issue: "Check DisplayPort Connection. The DisplayPort cable is not connected. Make sure you connect the PS VR2 PC adapter and your PC with a DisplayPort (1.4 or higher)"

Both happened after installing the 2.0 Firmware for for the PSVR2 headset.

I have tried changing display ports and reinstalling both drivers and software with no luck.
tauheedul Sep 20, 2024 @ 6:12am 
Originally posted by opticon:
I am getting this error:
- SteamVR error: VRInitError_IPC_CompositorConnectFailed: "Shared IPC Compositor Connect Failed (306)". Uninstalling SteamVR or PlayStation VR2 application on the chance it will fix the error.

And this error:
- PlayStation VR2 application issue: "Check DisplayPort Connection. The DisplayPort cable is not connected. Make sure you connect the PS VR2 PC adapter and your PC with a DisplayPort (1.4 or higher)"

Both happened after installing the 2.0 Firmware for for the PSVR2 headset.

I have tried changing display ports and reinstalling both drivers and software with no luck.

Hi, please try the following...
- Disconnect the Display port cable on the graphics card and try a different port.
- Disconnect the USB cable and try a USB 3.1 Gen 1 port instead.
- Make sure the cables connected to the adapter itself are firmly connected.
- If you are using an extension cable, connect it directly instead.
- If your cable is 3M or longer, please try a 2M or shorter cable instead.
- If you have a separate dock or hub connected to the PC. Disconnect it as it might affect the use of the adapter.

While having the headset switched off. Please uninstall both SteamVR and PlayStation VR2 application.

Then install the most current graphics card drivers you can find for both your integrated graphics card and dedicated graphics card.

After restarting the machine, launch Steam as administrator by right clicking and selecting it from the menu and begin by installing SteamVR before the PlayStation VR2 application. Then complete the headset configuration.
Last edited by tauheedul; Sep 20, 2024 @ 6:16am
clifford Oct 6, 2024 @ 5:00pm 
Originally posted by opticon:
I am getting this error:
- SteamVR error: VRInitError_IPC_CompositorConnectFailed: "Shared IPC Compositor Connect Failed (306)". Uninstalling SteamVR or PlayStation VR2 application on the chance it will fix the error.

And this error:
- PlayStation VR2 application issue: "Check DisplayPort Connection. The DisplayPort cable is not connected. Make sure you connect the PS VR2 PC adapter and your PC with a DisplayPort (1.4 or higher)"

Both happened after installing the 2.0 Firmware for for the PSVR2 headset.

I have tried changing display ports and reinstalling both drivers and software with no luck.

I am also having the same error "Check DisplayPort Connection etc.etc." and have not been able to get past it, I bought a cord of amazon since it did not come provided... and yeah still have not figured out how to get around it
tauheedul Oct 8, 2024 @ 4:36am 
Originally posted by clifford:
Originally posted by opticon:
I am getting this error:
- SteamVR error: VRInitError_IPC_CompositorConnectFailed: "Shared IPC Compositor Connect Failed (306)". Uninstalling SteamVR or PlayStation VR2 application on the chance it will fix the error.

And this error:
- PlayStation VR2 application issue: "Check DisplayPort Connection. The DisplayPort cable is not connected. Make sure you connect the PS VR2 PC adapter and your PC with a DisplayPort (1.4 or higher)"

Both happened after installing the 2.0 Firmware for for the PSVR2 headset.

I have tried changing display ports and reinstalling both drivers and software with no luck.

I am also having the same error "Check DisplayPort Connection etc.etc." and have not been able to get past it, I bought a cord of amazon since it did not come provided... and yeah still have not figured out how to get around it

- Confirm the cable is the correct specification and if the cable is 3m or longer, use a 1 or 2M cable instead.

- Connect the graphics card cable to a different port on the graphics card.

- Connect the USB cable to a different port. If the USB 3.2 Gen 2 ports aren't working, use a USB 3.2 Gen 1 port instead (it may be labelled USB 3.1 Gen 1 with the older branding) .

- Install the most current graphics card driver for the integrated graphics and dedicated graphics card.

- Uninstall SteamVR and PlayStation VR2 application and restart the machine.

- Then launch Steam as administrator and install SteamVR before the PlayStation VR2 application.

- Complete the configuration steps of the PlayStation VR2 application on first launch.

- Switch off any additional displays that do not need to be active while VR is in use.

If you continue to have graphics card errors, check that the graphics card is compatible.

What are the required PC specs to use PS VR2 on PC?[www.playstation.com]
Last edited by tauheedul; Oct 8, 2024 @ 5:00am
clifford Oct 10, 2024 @ 5:13pm 
I have confirmed that my computer is capable, I just bout it the a ryzen 7750 processor and nivdia geforce rtx 4070 graphics, the display port cord to hdmi I bought is not longer than 3m.... thats literally a 10'cord, not sure why it would have to be that long? i got the adapter next to my laptop and its less than 1 foot away to plug into my laptop... could the issue be that its a display port to hdmi? if yes, then how do i plug a display port cord into my laptop when it does not have a display port connection
anyways cant seem to get past the display port screen
I have tried every usb port on my laptop and that did not make a change
my laptop is very new, lenovo legion, it should be fully equipped, i only bought it like 3 months ago
but yes any ideas on what to do next
tauheedul Oct 11, 2024 @ 12:17am 
Originally posted by clifford:
I have confirmed that my computer is capable, I just bout it the a ryzen 7750 processor and nivdia geforce rtx 4070 graphics, the display port cord to hdmi I bought is not longer than 3m.... thats literally a 10'cord, not sure why it would have to be that long? i got the adapter next to my laptop and its less than 1 foot away to plug into my laptop... could the issue be that its a display port to hdmi? if yes, then how do i plug a display port cord into my laptop when it does not have a display port connection
anyways cant seem to get past the display port screen
I have tried every usb port on my laptop and that did not make a change
my laptop is very new, lenovo legion, it should be fully equipped, i only bought it like 3 months ago
but yes any ideas on what to do next
HDMI to Display Port converters are not supported by the software. You may be able to use a mini display port cable or type-C display port to standard display port 1.4 cable if your laptop has type-C display output or thunderbolt.

You'll need to check that your type-C port can output via the graphics card. You can confirm this by opening Nvidia control panel and set the PhysX preferred graphics card to Performance (dedicated graphics card) and repeat in the 3D settings.

When that has been set, the image should indicate the type-C or Thunderbolt port listed under the dedicated graphics image. If it stays in the integrated graphics image, the feature isn't supported and you may need to look into using an external graphics card instead (if you have Thunderbolt or Oculink).
Last edited by tauheedul; Oct 11, 2024 @ 3:56am
Lostprophet85 Oct 22, 2024 @ 2:42pm 
Hi there @tauheedul, thanks for this thread, it's very helpful!
I have constant headset tracking stutter and none of the proposals worked so far. I have motion smoothing disabled with a custom resolution and I've disabled hardware-accelerated GPU-scheduling (read this somewhere else), all to no avail. I don't think I have Virtual Desktop installed, therefore there shouldn't be drivers for this.

Do you have any other idea? I have an AMD CPU with integrated graphics (enabled in both BIOS and Win 11, as PSVR2 app would not run otherwise) and an Nvidia GPU. The stutter is always there, in Steam VR home and games. Ruins the whole experience for me :-(
tauheedul Oct 22, 2024 @ 4:00pm 
Originally posted by Lostprophet85:
Hi there @tauheedul, thanks for this thread, it's very helpful!
I have constant headset tracking stutter and none of the proposals worked so far. I have motion smoothing disabled with a custom resolution and I've disabled hardware-accelerated GPU-scheduling (read this somewhere else), all to no avail. I don't think I have Virtual Desktop installed, therefore there shouldn't be drivers for this.

Do you have any other idea? I have an AMD CPU with integrated graphics (enabled in both BIOS and Win 11, as PSVR2 app would not run otherwise) and an Nvidia GPU. The stutter is always there, in Steam VR home and games. Ruins the whole experience for me :-(

It might be easier to begin with updating the BIOS, installing the motherboard chipset driver software and then changing the USB-A cable to a USB 3.2 Gen 1 port.

If you have an X3D processor with a multiple chiplet CCD design, you can also try disabling the second CCD1 and keep the first chiplet active CCD0.

If you are fine with only the SteamVR Dashboard, you can disable SteamVR Home in SteamVR advanced settings.

When the Mirrored VR content is displayed on the monitor, you can minimize the window.

Additionally, if you have multiple displays connected, have only a single display active while using VR as the additional screens aren't needed while wearing a headset.

Disable live wallpapers or extend the duration to be less frequent.

This thread has many suggestions you can try, it is likely one of these fixes may resolve the issue you're seeing with the headset.

PSVR2 PC VR optimisations and fixes for performance and headset stuttering issues

If you manage to have it working, please provide feedback of which changes worked in your configuration.
Last edited by tauheedul; Oct 22, 2024 @ 4:09pm
tauheedul Oct 22, 2024 @ 4:22pm 
Originally posted by tauheedul:
Originally posted by Lostprophet85:
Hi there @tauheedul, thanks for this thread, it's very helpful!
I have constant headset tracking stutter and none of the proposals worked so far. I have motion smoothing disabled with a custom resolution and I've disabled hardware-accelerated GPU-scheduling (read this somewhere else), all to no avail. I don't think I have Virtual Desktop installed, therefore there shouldn't be drivers for this.

Do you have any other idea? I have an AMD CPU with integrated graphics (enabled in both BIOS and Win 11, as PSVR2 app would not run otherwise) and an Nvidia GPU. The stutter is always there, in Steam VR home and games. Ruins the whole experience for me :-(

It might be easier to begin with updating the BIOS, installing the motherboard chipset driver software and then changing the USB-A cable to a USB 3.2 Gen 1 port.

If you have an X3D processor with a multiple chiplet CCD design, you can also try disabling the second CCD1 and keep the first chiplet active CCD0.

If you are fine with only the SteamVR Dashboard, you can disable SteamVR Home in SteamVR advanced settings.

When the Mirrored VR content is displayed on the monitor, you can minimize the window.

Additionally, if you have multiple displays connected, have only a single display active while using VR as the additional screens aren't needed while wearing a headset.

Disable live wallpapers or extend the duration to be less frequent.

Update AMD integrated graphics software and Nvidia software.

Test 120 Hz instead of 90 Hz, does it improve?

This thread has many suggestions you can try, it is likely one of these fixes may resolve the issue you're seeing with the headset.

PSVR2 PC VR optimisations and fixes for performance and headset stuttering issues

If you manage to have it working, please provide feedback of which changes worked in your configuration.
Last edited by tauheedul; Oct 22, 2024 @ 4:22pm
Lostprophet85 Oct 22, 2024 @ 11:42pm 
Thank you for the quick reply!
Most things you mentioned don't apply to me, but I will work my way through the rest and then also the ones from the linked Reddit thread.

Might be a few days, but I will report back.
Lostprophet85 Oct 27, 2024 @ 8:44am 
Hi there @tauheedul,

I think I cracked it! In my case, the hint to try and disable overlays was key. As soon as I killed MSI Afterburner (and thereby also killing Riva Tuner Statistics Server), it was buttery smooth in the headset :-)

So far I have not found a way to keep Afterburner running by adding an exception to RTSS for SteamVR, as killing MSI Afterburner also kills my GPU undervolt, which I don't want. Even adding all the SteamVR exe files as exceptions to RTSS didn't do the trick, but maybe I'll find another way.

Anyway, thanks to you I can now finally enjoy stutter-free VR gaming, so thank you again!
Lostprophet85 Oct 27, 2024 @ 8:54am 
Actually, scratch that. I just verified with HWInfo64 that my GPU undervolt stays active even when I kill Afterburner, it just needs to be set on every boot once (which it does automatically).

So now I only have to remember killing Afterburner before starting SteamVR and all is well :-)
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