PlayStation®VR2 App

PlayStation®VR2 App

Shanoodles Aug 16, 2024 @ 3:50am
Steam VR not allowing Bluetooth?
Hi Guys,

I've been trying to find a solution to this, but I keep running into dead ends in discussion with people that insist it's a bluetooth signal issue, but I'm throwing this out there hoping someone gets what I mean.

The controllers pair fine to the PC via Bluetooth, I have tried a couple of different adaptors and I have a usb extension cable. all of that has been tried and tested. The controllers track perfectly when plugged into the pc via usb, but when they're not plugged in, it is like they cease to exist, even though they are still paired by Bluetooth.

When I go into Steam VR's settings and go to Devices and then Bluetooth settings I am greeted with a red cross and next to it says Bluetooth is unavailable.

To me, this would suggest that for some reason Steam VR is not allowing access to the Bluetooth in the first place. If that is indeed the case, the signal of the Bluetooth from the PC would be irrelevant to troubleshooting at this stage, so please no more suggestions for more adaptors right now.

Has anybody come across this specific problem? Or can anyone that does have the controllers tracking please report back with what's displayed in their stream VR bluetooth settings? Because I am not fully familiar with Steam VR, I just want to make sure I am not barking up the wrong tree. If it says anything other than Bluetooth unavailable, please let me know.

Thanks.
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Showing 1-15 of 19 comments
cefz Aug 16, 2024 @ 6:21am 
Same here, like if Steam VR shutted down bluetooth when opening.
Shanoodles Aug 16, 2024 @ 6:52am 
Originally posted by cefz:
Same here, like if Steam VR shutted down bluetooth when opening.

Does your Bluetooth settings within Steam VR also say Bluetooth not available?
cefz Aug 16, 2024 @ 7:31am 
Originally posted by Shanoodles:
Originally posted by cefz:
Same here, like if Steam VR shutted down bluetooth when opening.

Does your Bluetooth settings within Steam VR also say Bluetooth not available?
Yes, not anavailable...
bofango Aug 16, 2024 @ 1:23pm 
Steam VR isn't exactly the best software in the world. And I've been had to mess with it for about 2 years now.

I'm not convinced it's a Bluetooth issue either
Last edited by bofango; Aug 16, 2024 @ 1:23pm
cefz Aug 17, 2024 @ 3:16am 
Originally posted by Shanoodles:
Originally posted by cefz:
Same here, like if Steam VR shutted down bluetooth when opening.

Does your Bluetooth settings within Steam VR also say Bluetooth not available?
Just talked to a guy on Reddit that has all working flawlessly and Steam VR also says on his dashboard that the bluetooth IS not available. So that's not thé way when have to look at...
Shanoodles Aug 17, 2024 @ 3:50am 
Originally posted by cefz:
Originally posted by Shanoodles:

Does your Bluetooth settings within Steam VR also say Bluetooth not available?
Just talked to a guy on Reddit that has all working flawlessly and Steam VR also says on his dashboard that the bluetooth IS not available. So that's not thé way when have to look at...

Okay. Good. we can rule that out. I partly suspected that this might just be Steam not being clear. Now I think this Steam Bluetooth stuff is only relevant for if you have the Vive.

I've already ordered yet another bluetooth adaptor. This will be the third external adaptor I've bought for this nightmare. Then I'm giving up until I hear of any firmware or app updates. If this adaptor works, I'll report back. It won't get here until Monday.
grzegorz77 Aug 17, 2024 @ 4:14am 
Originally posted by cefz:
Originally posted by Shanoodles:

Does your Bluetooth settings within Steam VR also say Bluetooth not available?
Just talked to a guy on Reddit that has all working flawlessly and Steam VR also says on his dashboard that the bluetooth IS not available. So that's not thé way when have to look at...

You got an answer in the first of several topics in which you wrote yesterday.
I don't know if you ignored it or missed it, but the solution to your problem seems to be known, it's quite popular.
You described it very well, so it was easy to identify.

edit:
Sorry, it's my mistake, I mistook you for another user.
Last edited by grzegorz77; Aug 17, 2024 @ 4:22am
cefz Aug 17, 2024 @ 5:01am 
Originally posted by grzegorz77:
Originally posted by cefz:
Just talked to a guy on Reddit that has all working flawlessly and Steam VR also says on his dashboard that the bluetooth IS not available. So that's not thé way when have to look at...

You got an answer in the first of several topics in which you wrote yesterday.
I don't know if you ignored it or missed it, but the solution to your problem seems to be known, it's quite popular.
You described it very well, so it was easy to identify.

edit:
Sorry, it's my mistake, I mistook you for another user.
So which is the solution? 😂😂😂
Shanoodles Aug 17, 2024 @ 5:39am 
IT'S WORKING?!

Guys, I have it working now, flawlessly. But what fixed it really shouldn't have and it makes no sense.

So I was just going through each bluetooth adapter again, uninsalling each one, reinstalling each one. Seeing if anything seemed even slightly different to test this signal quality idea. Everything was the exact same, controllers keep a solid connection to the PC, button input instantaeous still across both adaptors, but the controllers not being tracked or picked up by steam. Then I went to compare that to how the motherboard bluetooth handled it originally, so re-enabled the default bluetooth and now that just somehow works like a dream! I have no idea why.

Anybody who has deactivated their standard bluetooth to try an adaptor for this, because the standard bluetooth wasn't working, go and deactivate the adaptor and re-enable your original bluetooth and see if that works. It has for me, I have no Idea why, but just played for about an hour with no lag, no drop outs, nothing wrong whatsoever.

Really odd, but I am not complaining.
grzegorz77 Aug 17, 2024 @ 5:48am 
Originally posted by cefz:
Originally posted by grzegorz77:

You got an answer in the first of several topics in which you wrote yesterday.
I don't know if you ignored it or missed it, but the solution to your problem seems to be known, it's quite popular.
You described it very well, so it was easy to identify.

edit:
Sorry, it's my mistake, I mistook you for another user.
So which is the solution? 😂😂😂


Solution for Sunlounger:
https://steamcommunity.com/app/2580190/discussions/0/6015206486190638426/#c6015206486190659978
(Prepare Your Devices.. Can't Proceed)


Solution for cefz:
https://steamcommunity.com/app/2580190/discussions/0/4509877583653299524/#c6015206486189968024

>>>

Originally posted by grzegorz77:
Originally posted by cefz:

Already read everything and tried everything... Thé controllers stop being tracked as soon as Steam VR opens. But they are still connected. We are hundreds, if no thousands with this issue. I spend more than 120e in adaptateurs and câbles just to play pcvr, still not working and nore PlayStation nore Steam communicate on thé issues encountered. That mâkes me Silly and hungry towards them. But i thanks you and all the others that try to help us out. 👍

Can you provide a video, or at least a picture?

...
And as much information as possible about your computer. The vr headsets you own, the vr-related programs you have installed.
... The steps you have taken, the settings related to vr.
...Full names of usb adapters you have used

Everything you can think of, in detail.



Originally posted by cefz:
Originally posted by grzegorz77:
What ends in failure.
And Steam VR settings.

The more the better, if it was really a new, unsolved problem.
Ok. I do that as soon as i Can. Not before tomorrow for me. I live in France and i have to carry my children and donner.👍
grzegorz77 Aug 17, 2024 @ 5:53am 
Originally posted by Shanoodles:
IT'S WORKING?!

Guys, I have it working now, flawlessly. But what fixed it really shouldn't have and it makes no sense.

So I was just going through each bluetooth adapter again, uninsalling each one, reinstalling each one. Seeing if anything seemed even slightly different to test this signal quality idea. Everything was the exact same, controllers keep a solid connection to the PC, button input instantaeous still across both adaptors, but the controllers not being tracked or picked up by steam. Then I went to compare that to how the motherboard bluetooth handled it originally, so re-enabled the default bluetooth and now that just somehow works like a dream! I have no idea why.

Anybody who has deactivated their standard bluetooth to try an adaptor for this, because the standard bluetooth wasn't working, go and deactivate the adaptor and re-enable your original bluetooth and see if that works. It has for me, I have no Idea why, but just played for about an hour with no lag, no drop outs, nothing wrong whatsoever.

Really odd, but I am not complaining.


Oh, so it was bluetooth after all.

Does it mean that now you will apologize me, on all these topics in which you spat on me ??

:steamsalty: :steamsalty: :steamsalty: :steamsad:
Shanoodles Aug 17, 2024 @ 8:24am 
Originally posted by grzegorz77:
Originally posted by Shanoodles:
IT'S WORKING?!

Guys, I have it working now, flawlessly. But what fixed it really shouldn't have and it makes no sense.

So I was just going through each bluetooth adapter again, uninsalling each one, reinstalling each one. Seeing if anything seemed even slightly different to test this signal quality idea. Everything was the exact same, controllers keep a solid connection to the PC, button input instantaeous still across both adaptors, but the controllers not being tracked or picked up by steam. Then I went to compare that to how the motherboard bluetooth handled it originally, so re-enabled the default bluetooth and now that just somehow works like a dream! I have no idea why.

Anybody who has deactivated their standard bluetooth to try an adaptor for this, because the standard bluetooth wasn't working, go and deactivate the adaptor and re-enable your original bluetooth and see if that works. It has for me, I have no Idea why, but just played for about an hour with no lag, no drop outs, nothing wrong whatsoever.

Really odd, but I am not complaining.


Oh, so it was bluetooth after all.

Does it mean that now you will apologize me, on all these topics in which you spat on me ??

:steamsalty: :steamsalty: :steamsalty: :steamsad:

My guy, I have been trying to ignore you because you started being rude to me with no provocation, I might have responded once to you doing this somewhere but most of the time I've been trying to ignore you desperately seeking my attention.

But besides that, we still don't know why the same bluetooth that wasn't working at the very start for this is now working with the controls, or even if that really is what has happened here.

We also don't know if this is what worked for me., that it will resolve the problem for anyone else. We know nothing right now.

Also, at no point did you suggest going back to the initial bluetooth to see if it randomly started working.

Also, and most importantly, you don't even have a PSVR2 in the first place. You admitted this on another thread, you tell people you know the fixes, you know nothing. You haven't even touched the hardware.

And in most, if not all cases, your "fixes" are followed by people saying I have tried all of this already and it hasn't worked.

So apologise? No. But now that I've acknowledged you, I hope it's enough to at the very least get you to just be slightly more mature and to stop trying to get my attention so frequently.

There's people with the hardware trying to fix their problems. If you have suggestions, great. Appreciate it. I love helpful people. But when those suggestions don't work, it's not a personal attack., it just hasn't worked, that's not your fault or anything to get defensive or rude over.

Even demanding an apology if I did something wrong, which I haven't, is also very immature. Just please calm down and get off my back. That would be really appreciated if you could do that.
grzegorz77 Aug 17, 2024 @ 8:30am 
Originally posted by Shanoodles:
Originally posted by grzegorz77:


Oh, so it was bluetooth after all.

Does it mean that now you will apologize me, on all these topics in which you spat on me ??

:steamsalty: :steamsalty: :steamsalty: :steamsad:

My guy, I have been trying to ignore you because you started being rude to me with no provocation, I might have responded once to you doing this somewhere but most of the time I've been trying to ignore you desperately seeking my attention.

But besides that, we still don't know why the same bluetooth that wasn't working at the very start for this is now working with the controls, or even if that really is what has happened here.

We also don't know if this is what worked for me., that it will resolve the problem for anyone else. We know nothing right now.

Also, at no point did you suggest going back to the initial bluetooth to see if it randomly started working.

Also, and most importantly, you don't even have a PSVR2 in the first place. You admitted this on another thread, you tell people you know the fixes, you know nothing. You haven't even touched the hardware.

And in most, if not all cases, your "fixes" are followed by people saying I have tried all of this already and it hasn't worked.

So apologise? No. But now that I've acknowledged you, I hope it's enough to at the very least get you to just be slightly more mature and to stop trying to get my attention so frequently.

There's people with the hardware trying to fix their problems. If you have suggestions, great. Appreciate it. I love helpful people. But when those suggestions don't work, it's not a personal attack., it just hasn't worked, that's not your fault or anything to get defensive or rude over.

Even demanding an apology if I did something wrong, which I haven't, is also very immature. Just please calm down and get off my back. That would be really appreciated if you could do that.


I admit, I'm impressed


:lunar2020halodragon:
Sengan Aug 17, 2024 @ 10:29am 
Ok soooo, about that bluetooth "controllers are connected but not tracking" problem.

Another solution might be to simply connect your main monitor via HDMI instead of Display Port: that completely eliminated the issue for me, for reasons I cannot fathom. I used the most physically distant outputs possible on my GPU to plug in the monitor and the adapter, don't know if that matters.

(Bluetooth settings in SteamVR still indicates "not available" btw, so I don't think it matters too much if at all)
grzegorz77 Aug 17, 2024 @ 10:58am 
Originally posted by Sengan:
Ok soooo, about that bluetooth "controllers are connected but not tracking" problem.

Another solution might be to simply connect your main monitor via HDMI instead of Display Port: that completely eliminated the issue for me, for reasons I cannot fathom. I used the most physically distant outputs possible on my GPU to plug in the monitor and the adapter, don't know if that matters.

(Bluetooth settings in SteamVR still indicates "not available" btw, so I don't think it matters too much if at all)


If you mean exactly this "controllers are connected but not tracking" I have no idea.


But if you mean post #10 "Solution for Sunlounger:"
("Prepare Your Devices - Put your VR headset and controllers down within easy reach. Make sure that your VR headset is turned on.")

It makes sense, because when it came to an audio device, DP and HDMI do it differently.
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Date Posted: Aug 16, 2024 @ 3:50am
Posts: 19