Stuck on "connect your headset" step

[RectalProlapse69420]

White light on adapter, using all the correct ports and cables, works on a friends PC just fine. Any tips or solutions that worked for other people would be greatly appreciated

[tauheedul]

These might be useful...
- Connect the USB-A cable to a different USB 3.2 Gen 2 port, or try a USB 3.2 Gen 1 port if the Gen 2 port isn't working.
- Disconnect any USB hubs or docks, and connect the USB-A cable directly into the machine.
- Disconnect any peripherals that aren't needed.
- Disconnect any other VR headset that isn't in use. Only the PSVR2 should be in use.
- Uninstall SteamVR and the PlayStation VR2 application and restart the machine.
- Start SteamVR as administrator, install SteamVR before the PlayStation VR2 application.
- Complete the installation and configuration of both applications.
- View the SteamVR menu and select the OpenXR tab. If the current API does not indicate "SteamVR" click the button "Set SteamVR as the current OpenXR runtime".

If this does not work...
- Uninstall any additional VR software that you had before (for example the Quest or Windows Mixed Reality).
- Install the current Motherboard bios update from the manufacturer website.
- Install the current Motherboard chipset driver software.
- Reinstall both SteamVR and the PlayStation VR2 applications as previously described.

[ed.tilsley]

Found this tonight: the answer turned out to be an unsupported processor command that my CPU wasn't able to work with, called AVX2.

[RectalProlapse69420]

Originally posted by ed.tilsley:

Found this tonight: the answer turned out to be an unsupported processor command that my CPU wasn't able to work with, called AVX2.

That might be it, may I ask what processor you have?

[ed.tilsley]

That might be it, may I ask what processor you have?

Dual Xeon. Old school . EXCELLENT PC, just wont do this

[RectalProlapse69420]

Originally posted by tauheedul:

These might be useful...
- Connect the USB-A cable to a different USB 3.2 Gen 2 port, or try a USB 3.2 Gen 1 port if the Gen 2 port isn't working.
- Disconnect any USB hubs or docks, and connect the USB-A cable directly into the machine.
- Disconnect any peripherals that aren't needed.
- Disconnect any other VR headset that isn't in use. Only the PSVR2 should be in use.
- Uninstall SteamVR and the PlayStation VR2 application and restart the machine.
- Start SteamVR as administrator, install SteamVR before the PlayStation VR2 application.
- Complete the installation and configuration of both applications.
- View the SteamVR menu and select the OpenXR tab. If the current API does not indicate "SteamVR" click the button "Set SteamVR as the current OpenXR runtime".

If this does not work...
- Uninstall any additional VR software that you had before (for example the Quest or Windows Mixed Reality).
- Install the current Motherboard bios update from the manufacturer website.
- Install the current Motherboard chipset driver software.
- Reinstall both SteamVR and the PlayStation VR2 applications as previously described.

Tried all of it, didn't work, thanks for the reply though