PlayStation®VR2 App

PlayStation®VR2 App

bingus jones Aug 11, 2024 @ 1:52pm
Right controller sometimes loses tracking
Everything seems to be working perfectly normal so far, I'm using the tb500 adapter and it has been going well, however sometimes my right controller loses positional tracking, it still picks up rotation and whatnot but doesn't move. My left controller has not had this issue once. Anyone else having this problem?
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Showing 1-15 of 31 comments
ChowderFin Aug 11, 2024 @ 3:31pm 
I previously used the TP-Link UB500 adapter but still had loss of tracking with one of the controllers. You can try getting the drivers directly from the manufacturer's website and see if that helps.

For me, it still had tracking loss. Found a spare bluetooth 4.0 adapter and that hasn't given me any issues so if the new drivers don't work for you, maybe getting another adapter will be better. Heard people have better success with a PCIe network card with antennas if you're willing to go that route.
robotrock Aug 11, 2024 @ 6:10pm 
Hi there, I am having this problem with the TB500 adapter as well. It baffles me a little, because it's obviously still working via bluetooth, but just the positional tracking is gone.

And I have it with both left/right controllers. Seems to depend on the controller I synced last. I'm gonna try another adapter.
DJMillsUK Aug 12, 2024 @ 5:43am 
i had the same issues, i recommend this UGreen adaptor as i dont have the same issues with it, i think it may have a larger antenna internally...

https://www.amazon.co.uk/gp/product/B08R8992YC
PISSEDOFF!!™ Aug 12, 2024 @ 8:28am 
*ASUS USB-BT500*

ROCK SOLID TRACKING when playing with PlayStation®VR2 PC Adapter:

Setup as follows: ASUS USB-BT500 + Xbox cable to charge controller (To hang high in play space) + ASUS USB-C Female to USB female

Provides perfect tracking similar to Rift S, Meta Quest 3, etc.

Tried the recommended TP-UB500 for initial 4 days since the PC adapter being available. It works, the tracking is just too suspect to me. It would freeze my LEFT/RIGHT hand at times that would stick for a few seconds before tracking picked back up.

Always wondered why my SONY WH-1000XM4 would connect to the Bluetooth (Z690 Intel (R) Wireless Bluetooth(R) on my PC but always had issues with sound going in and out. This dongle allows me to use them on my BIG RIG PC now.
Blix Aug 12, 2024 @ 10:29am 
I have this issue as well with my onboard motherboard bluetooth. The mobo even has an antenna for the wifi and bluetooth that I moved to the front-top of my case, but no luck.

gonna try the tp-link ub500. Pissed that this is even an issue in the first place.
Last edited by Blix; Aug 12, 2024 @ 10:30am
Castor Troy Aug 12, 2024 @ 9:38pm 
Originally posted by PISSEDOFF!!™:
*ASUS USB-BT500*

ROCK SOLID TRACKING when playing with PlayStation®VR2 PC Adapter:

Setup as follows: ASUS USB-BT500 + Xbox cable to charge controller (To hang high in play space) + ASUS USB-C Female to USB female

Provides perfect tracking similar to Rift S, Meta Quest 3, etc.

Tried the recommended TP-UB500 for initial 4 days since the PC adapter being available. It works, the tracking is just too suspect to me. It would freeze my LEFT/RIGHT hand at times that would stick for a few seconds before tracking picked back up.

Always wondered why my SONY WH-1000XM4 would connect to the Bluetooth (Z690 Intel (R) Wireless Bluetooth(R) on my PC but always had issues with sound going in and out. This dongle allows me to use them on my BIG RIG PC now.

Did you download the latest drivers from ASUS? I bought the ASUS adapter but I haven't set it up yet.
shamo Aug 12, 2024 @ 9:46pm 
Do you play with the lighted room?
bingus jones Aug 13, 2024 @ 5:47am 
Thanks for all the responses, everyone. It turns out the issue is in fact with the TB500 adapter, I bought the ASUS adapter today and it works perfectly.
Dino Girl Aug 13, 2024 @ 4:59pm 
I noticed this as well while I was testing out Synth Riders. Randomly one of the hands would just stop moving, but could still be rotated around. Sometimes it was the right, sometimes the left, but whichever hand did it first always did it until I reconnected the controllers.

I tried moving the adapter to different ports, putting it on a really long extension, and even turning the 2.4Ghz radio off on my router.

I'm currently using the TP Link adapter and just ordered the ASUS one, so we'll see in a few days if that fixes it.
Last edited by Dino Girl; Aug 14, 2024 @ 6:14am
Dev3ko Aug 13, 2024 @ 7:00pm 
I'm just wondering... Why didn't Sony include a device for connecting controllers in the adapter? After all, the adapter is connected to a USB port, so what was the problem? I think that even adding a port for an antenna and including it in the package would have cost at most $20 more, and now we have to look for and spend much more on solutions that the company didn't anticipate and didn't address!

PS: Overall, the PSVR2 goggles were already quite expensive on their own. At the same time, only a small percentage of developers transitioned to the PS and VR2 port, resulting in a small game library (mostly from larger studios). On top of that, it was a huge scam that PSVR2 was supposedly designed with PC in mind, but you need an adapter for that (another cost), there's no support for the most interesting features of the goggles, and you need to buy additional Bluetooth adapters (even the recommended ones don't all work 100% as they should)... And now, the equipment that was supposedly made with PC in mind, according to the manufacturer, needs so much external support from other devices that I'm starting to think they're avoiding admitting the truth that they're pulling the wool over our eyes. (Yes, I know most of you don't have any issues, but I bought equipment recommended by Sony... I'm now waiting for my third Bluetooth adapter from ASUS, and I hope it's the last one).
Last edited by Dev3ko; Aug 13, 2024 @ 7:09pm
grzegorz77 Aug 14, 2024 @ 2:03am 
Originally posted by Dino Girl:
I noticed this as well while I was testing out Synth Riders. Randomly one of the hands would just stop moving, but could still be rotated around. Sometimes it was the right, sometimes the left, but whichever hand did it first always did it until I reconnected the controllers.

I tried moving the adapter to a different points, putting it on a really long extension, and even turning the 2.4Ghz radio off on my router.

I'm currently using the TP Link adapter and just ordered the ASUS one, so we'll see in a few days if that fixes it.

An extremely long cable is not a good idea.
It is recommended to plug into a usb 2.0 port.

This is not a port that gives a lot of current (data signal), the cable should be of good quality with a length of 80 cm, otherwise it may (does not have to) cause problems.
120, 150 cm cable does not have to cause problems. But if you want a long cable, you may need an active one that amplifies the current of the data signal.
Dino Girl Aug 14, 2024 @ 6:18am 
Good to know about the extension. I had one lying around and figured I would just test it out.

If I see the same issues with the ASUS adapter I'll have to try an active cable. I already tried multiple ports on my motherboard and case and all had the same exact issue.

Otherwise, everything is working great with smooth framerates, great tracking (when it works) and I love the feel of the headset.
Last edited by Dino Girl; Aug 14, 2024 @ 6:20am
madcat Aug 17, 2024 @ 7:14pm 
Also have this controller tracking issue.
For me it always left hand that hangs (rotation + buttons still work).
I have read the issue affect the first controller you turn on (Haven't checked this myself).

I have tryied front usb port, back usb port, and also an amplified USB cable to have the TP-link afdapter 1m aways from any radio/electric source but that does not fix the issue.

The asus BT500 is almsot twice more expensive than the TPlink on amazon in my country. I may give a try with the Ugreen one mentionned here if I find other successful reports with it.

What a crap move from Sony to put the responsability on the customers to buy a BT dongle for the controllers instead of adding it into the psvr2 adapter directly.
Dino Girl Aug 17, 2024 @ 7:46pm 
My Asus BT500 arrived today and I played for quite a while with no problems at all. Neither controller ever lost tracking or disconnected. I put the Asus adapter in the same port I had the TP Link one in.
madcat Aug 17, 2024 @ 11:07pm 
I have ordered an Asus BT500 too. Most people have no issue with it while most people have the tracking issue with the TP-link (see: https://docs.google.com/spreadsheets/d/1qtVk6cJQzjDb8evNb6qXQ50AtL5nFKQObtW53hZwm_s/edit?gid=572477205#gid=572477205 )

Btw I have tested to power on the right controller first and then this is the controller that gets the hanging bug. As I'm left handed I was previously always powering the left controller first and that was always the one affected by the bug. So the theory the bug affects the first controller you power on seems valid.
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Date Posted: Aug 11, 2024 @ 1:52pm
Posts: 31