SEE THE GAME GUIDE & FAQ - JOIN DISCORD FOR LIVE SUPORT

[DimitraCRG]

Link to Crystalfall Discord server: discord.gg/ntPmauYuKV

FAQ:

What expectations can I have of the Open Beta?
The purpose of the Open Beta is to do an open playtest to test features, our servers and the balance of the game. Please bear in mind that there might be bugs, missing assets and graphics, and other issues that may cause some hiccups while playing. Please also remember that we are an indie studio and a team of 25 people and cannot match AAA production.

What parts of the game are still work in progress and can be confusing?
Below is a non-exhaustive list of parts of the game that are still work in progress, and potentially confusing:

🛠️ Missing Tutorials. We have not yet implemented Tutorials for the game, so please ask our team or other players if something is unclear or confusing.

🛠️ The UI. Many parts of the user interface are still work in progress and currently using placeholder graphics. You may encounter some system terminology such as "Local" or "Global" stats, and items/skills/skill nodes/talent nodes that are missing tooltips with descriptions and proper terminology.

🛠️ Stats on items and skills. Some skills and items may have incorrect damage outputs or modifiers. This will be fixed in the polishing phase before official release.

🛠️ Balancing. Balancing a game of this size with so much content is very difficult. The difficulty progression between dungeon instances may be less than perfect depending on which class, items and skills you have.

🛠️ Merchants. There are some missing functionalities and some unclarities in how to perform your actions at the vendors. Selling items or skills is not currently possible. Some of the functions can be quite expensive.

🛠️ Sound. Audio mixer is not working. We have some missing or placeholder sound effects.

🛠️ Missing User Settings. Currently we have no graphics settings. In full release we'll add more user settings.

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Will my progress in Open Beta be saved?
Game progression in Open Beta will not be saved to the full release.

What should I do if I can't progress in the game, or don't understand what to do?
Game systems such as talent trees and skill progression can be tricky to figure out when you first encounter them in games, and currently we have not implemented tutorials to aid you in the Open Beta.

Try to utilize the tooltips to understand what to do, and experiment with different mouse clicks and key commands. If you get stuck or don't know how to progress in the game, please reach out to us in ⁠the Discord support channels so we can help you.

What should I do if I'm experiencing issues redeeming the game, or other account issues with starting the game, and need to share personal info such as account information?
If you need to share personal information, please open a ticket in our Discord server to privately chat with Crystalfall staff.

What is the max level in the game?
Max character level is 67.

Is there multiplayer?
Not for Open Beta. You can see other players in encampments but there is no co-op.

Is there trading?
Not for Open Beta.

What languages are supported in the game?
In Open Beta, there will only be support for English audio and texts. For full release, Crystalfall will have texts in Chinese (Simplified), German, French, Japanese, Portuguese (Brazil), Russian, Thai, Turkish and Spanish (Spain).

How do I travel between Acts?
To travel between acts you must click the terminal next to the ship in each encampment. There is an exception to this rule when you travel for the first time from Arcadia to Fallen Metropolis.

Skill Crafting: Skill Artisan Crafting NPC is only available in Arcadia.

Skill Crests: These can be socketed into a skill if you unlock the Crest Node at the top of the grid and the Crest has a matching tag of your Skill.

Gems: To insert a gem in an item socket you must right click the gem and then left click the socket. Gems cannot be removed from sockets. Gems cannot be upgraded to higher grades. We are planning to change this for full release in 2025 so that you can drag and drop gems into and out of sockets and upgrade them into higher grades. Socketed gems do not add their stats to the weapon tooltip.

Critical Hit: A critical hit multiplies the damage roll with 1.5. The size of this multiplier can be increased with the critical hit damage modifier. At baseline there is a 5% critical hit chance. The critical hit chance modifier adds % to the chance. Damage over time cannot deal critical hits.

Fumble: A fumble multiplies the damage roll with 0.5. At baseline there is a 5% fumble Chance. The fumble chance modifier adds % to the chance. Damage over time cannot fumble.

Normal difficulty: A new character starts the game on normal difficulty. When the character dies on normal difficulty it loses up to 5% of crystals.

Hard difficulty: Once a character has finished normal difficulty it can play hard difficulty. When character dies on hard difficulty it loses 10% of crystals as well as 5% of XP accumulated since the last level up. On hard difficulty the mobs have 25% added resistance while the character has 25% subtracted resistance. Resistance protects against elemental damage as well as bleed, blind, knockback, pierce, and stun.

Apocalypse difficulty: Once a character has finished hard difficulty it can play apocalypse difficulty. When character dies on apocalypse difficulty it loses 15% of crystals as well as 10% of XP accumulated since the last level up. On hard difficulty the mobs have 50% added resistance while the character has 50% subtracted resistance. Resistance protects against elemental damage as well as bleed, blind, knockback, pierce, and stun.

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Can I stream the game and make content from the Open Beta of Crystalfall?
Absolutely! We encourage all Streamers and Content Creators to share links to their Crystalfall content on our Discord server when Open Beta goes live.

Make sure to always follow our Terms of Use and Rules: https://docs.google.com/document/d/1aDsiN_xDOaN9jT6ZhJYKMi1Cp9TpJdmhwJ5wuWdTdrw/edit?usp=sharing

Where can I find marketing material for Crystalfall, such as logos etc that I can use in my content?
You can find logos, animated logos, marketing images, game screenshots and character images in our Media Kit: https://drive.google.com/drive/folders/1IY2TaHm-RsHGNCk5-AKV4NnysRXagQCM?usp=drive_link

You can use this material in your content as long as you follow our Terms of Use and Rules: https://docs.google.com/document/d/1aDsiN_xDOaN9jT6ZhJYKMi1Cp9TpJdmhwJ5wuWdTdrw/edit?usp=sharing.

If something is missing in the Media Kit, let us know!

Please read the full Terms of Use on our website: https://crystalfall.com/crystalfall-terms-of-use/