This CD Key or Activation Code is not valid. Please try again. [SOLVED]

[Xbob42]

Apparently the CD key that came with my Steam copy of my game, that is integrated into STEAM ITSELF, isn't good enough for Uplay. Why is this useless pseudo-client still included with games again? Every time I run into crap like this it just makes me that much more hesitant to buy your next title, Ubisoft.

So, how can I fix this? Open up a support ticket and wait 3 business days or something?

EDIT: Fixed it on my own -- had to open Uplay separately instead of letting it open when I click "Child of Light" in Steam. Then I clicked the cog and "Activate Product," putting the CD Key THERE for some reason worked where it didn't otherwise when prompted. Great ♥♥♥♥, Ubi.

[TangSuijin]

you're the only person with that problem thus insulting Ubisoft is pathetic from you.

[Capt32xp]

Yeah, I have the same problem as well. I'll have to try your fix in 60 minutes after my account is unbanned for spamming the ok button on the activate product page.

Edit - Your solution worked for me too.

[Xbob42]

Originally posted by Yansha:

you're the only person with that problem thus insulting Ubisoft is pathetic from you.

The reply after yours shows that the statistics you pulled from your anus were obviously wrong.

[TangSuijin]

ok still. insulting ubisoft is pointless, and insulting me is pointless. unless you're a spoiled morron wishing for attention

[Xbob42]

Originally posted by Yansha:

ok still. insulting ubisoft is pointless

No, it's really not. They need to know their garbage program is a piece of crap that needs to be removed. If people stopped simply "accepting it," they'd get rid of it. The only reason they let it be is because we let it be.

But I'm sure the concept of "pleasing the customer" flies way above your head.

[TangSuijin]

They make the games, they make the rules. Get used to it or shut up, go away, and never return

[Deandog2012]

yo guys so i had the same problem, what you gotta do is make sure its in all caps and you include teh dashes so like XX5X-FFF6-GHJ4 ya dig?

[Xbob42]

Originally posted by Yansha:

They make the games, they make the rules. Get used to it or shut up, go away, and never return

That might be how it works in your simple, simple brain, but here in reality, Ubisoft does what makes them money -- if Uplay were to lower their bottom line, they would get rid of it. There are no "rules" for them to make, and no one has to follow them.

But it's good to see you bend over and take it in the rear like a good little consumer. Don't even know why I'm debating this with someone who is clearly under 15 years old, you obviously have no idea what capitalism is, how it works, or what it means to have companies fight for every dollar they want you to spend.

We have the money, WE make the rules.

Originally posted by Deandog2012:

yo guys so i had the same problem, what you gotta do is make sure its in all caps and you include teh dashes so like XX5X-FFF6-GHJ4 ya dig?

That wasn't the issue here. You can simply click "copy to clipboard" from your CD key location and it copies it perfectly. The issue was that the prompt they gave us simply would NOT accept the key.

[Ashabel]

That's odd. I used "copy to clipboard", pasted into the client and it accepted the code instantly.

Perhaps report it to Ubisoft support as a bug? There might be a problem with the netcode they'll want to know about.

[Xbob42]

Originally posted by The Lingering Sentiment:

That's odd. I used "copy to clipboard", pasted into the client and it accepted the code instantly.

Perhaps report it to Ubisoft support as a bug? There might be a problem with the netcode they'll want to know about.

I'll do so, but I think it may have simply been because the game had JUST come online, so it may have been a temporary thing already resolved.

[bluemoon45]

whats the activation code for it PLEASE TELL ME

[Crads]

I have to chime in here. I had the exact same problem as xbob, instead of simply working through steam, I was forced to open Uplay from my desktop and activate the game that way. It makes sense if perhaps one uses Uplay often. I do not, because I avoid third party launchers besides steam, mostly because they are bad. Why this is bad is because I bought this game on Steam, through Steam and would assume that it would launch through Steam. That was not the case which was frustrating, but ultimately not a big deal.

The problem arose when I attempted to play my game and had to spend twenty minutes utilizing the web to find others whom had come across this stupidity and whom, like xbob, were able to find an amicable solution. Uplay is not bad because of programming or any other tangible aspect, the reason it is bad is because our choice as consumers was taken away by force and we are now subject to a launcher that we did not ask for nor wish for.

It's not about "the customer always being right", it is about the ability to have choice with our purchases. If I had known that Uplay was part of the deal prior to purchasing Child of Light, it would have swayed my decision against doing so. Any CEO of any company will tell you customer feedback of that caliber will assuage stupid decision such as Uplay. Ubisoft just hasn't gotten the memo yet I guess.

And had Child of Light simply worked, I would be playing it right this moment. The forums would never know about this unnecessary hassle that a few have endured. Ubisoft would continue making good agames and good decisions and I would never have lifted a finger to type all of this. Instead, I was so irritated by this situation that a negative review of that company and any future games made by them has been marred by this experience and I will think twice before buying anything by Ubisoft again.

[Otesaneka]

Tive o mesmo problema, e sua solução foi a mesma para mim também. Obrigada!