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What Windows version ? There are various issues with the last 11 updates and some are not yet fixed it seems.
Are you sure that the temperatures of the cpu, gpu and chipset are not exceeding their limits? In general, a freeze is a CPU or GPU blockage from overheating or a low-level kernel code crash that even the BSOD manager cannot intercept, because it is not a driver issue but an electronic issue, while a serious problem with the power supply will cause the PC to shut down if it contains a protection circuit.
That said and if cooling is ok and it's not a software problem, it seems that you have an electronic or voltage issue with your setup, but it's hard to pinpoint where exactly. It could be a component reaching the end of its lifespan, especially if it's being stressed by this particular game, since you mentioned it's the only one causing problems. You should determine whether your components are new or old and how many years they’ve been in use. There could also be a compatibility conflict too, which sometimes happens when mixing different brands.
What you describe is similar to an issue I experienced with a RM550x power supply that was 9 years old. Replacing it eliminated freezes, auto-reboots, and the loss of connection of the second NVMe upon waking from sleep. A month later, I also had to replace my UPS, which was also at the end of its lifespan, and two other issues disappeared like night awakening.
If I understand correctly, you have an ASRock motherboard. What are the brands of your graphics card, PSU, memory, NVMe, and inverter if you have one? And how old are they? Also, is this a pre-assembled computer, what brand? Or did you assemble it yourself, using antistatic gloves?
In general, when issues like the ones you're describing occur, even if everything seems fine and only one specific software is affected, I strongly recommend focusing on the power supply first. This is especially important given that you have a full AMD setup, unless there’s a rare manufacturing defect in some processor or chip. The next step would be checking for potential compatibility issues between components.
As an initial troubleshooting step, I’d suggest unplugging everything, cleaning off any dust, and reconnecting all cables and components, including the NVMe. Sometimes, even a tiny speck of invisible dust on a contact pin can cause unexpected issues. Also a cotton swab lightly moistened with alcohol can be used to clean metal connectors.
Last thing to consider, especially if you don't have a good line-interactive UPS or higher, have you or have you had any electrical incidents or storms recently in the last few days or weeks, and is your home in good condition? It's so easy to damage or even burn out a motherboard and graphics card.
If all is good, the best is to open a ticket:
https://steamcommunity.com/app/2561580/discussions/0/4634860082274836915/
I can also heavily undervolt my RX 7900XT model in the Decima engine, it runs fine with 1010 mV (instead of 1100 mv) with a clock up to 2700 mhz (but no VRAM OC or increased power target set). I always limit FPS as well to the max average I can realistically get. Got through Horizon Forbidden West without a crash like this. For Horizon Zero Dawn a 70-75 FPS limit is realistic (RX 7900XT) at 4K native, full settings.
Your issue sounds weird, but my first idea would be the GPU, either due to power spikes the PSU cannot handle properly or due to settings. I have no idea about your PSU brand, never heard of it... . What GPU model do you have specifically and how do the clocks/power consumtion look like in games? I would have expected adrenalin crashes or complete reboot automatically if you had a GPU or PSU issue, but a freeze is also possible in some cases.
Maybe try to have locked FPS, say 90 or so and/or clock the GPU lower. Later you could also try to lower the voltage. If your RX 7900 XTX has manufacture OC of RAM or otherwise try complete "vanilla".
In some cases RGB software can have weird effects/bugs as well... .
I'll re-try the disconnecting, blowing out and reconnecting the power feeds.
I've edited the posting to reflect more specificity. At this point I can only imagine it is something incredibly stupid, or the game just hates AMD. :D
I'll do some Power and Heat logging on games that don't crash to see if I can find something that raises a yellow flag. Toying with trying to do some remote monitoring via one of my pies
Always remember to wear anti-static gloves before handling anything.
Without jumping to conclusions, I would lean towards some game code activity generating too much heat for the CPU and/or NVMe. A NVMe placed between the CPU and GPU, two components that easily heat up, along with the NVMe itself, creates a lot of heat, especially if you don't have an efficient radiator, not to mention the nearby chipset.
Therefore if you have a water cooling system, that might be something to check. You could monitor temperatures (CPU, GPU, all the Chipset sensors, NVMe), using Open Hardware Monitor or an equivalent tool and record them to find out the truth. The main chipset can be fatal as much as the CPU.
I'm not familiar with water cooling, but are you sure your airflow is correct? Front intake, rear and side exhaust, ventirad toward the radiator and not out (I know I don't know about watercooling but I mention it just in case).
Here are my limits for setting classic fan speeds for a Gigabyte B550 Ryzen 5800X RX6600 Enermax ventirad and Bequiet case fans, in-game and on desktop activity, using custom settings in the Gigabyte Control Center to have the lowest possible noise:
CPU < 90°
GPU < 80°
PCIEX16 < 55°
PCIEX4 < 55°
PCH < 50°
System 1 < 50°
System 2 < 55°
VRM MOS < 55°
NVMe < 60°
Nope, the game does not hat AMD GPUs in general, but perhaps just yours :).
All suggestions are grasping at straws sadly. Such issues are ****, because in could be all or nothing causing this. It is strange, though when it happens only with one game. Cyberpunk is pretty intense as well, Doom and Elden Ring are not :). My PC sleeps essentially while playing those (Doom 2016 at 144 FPS 4K native and Elden Ring at 60 FPS).
Hm, do you have a pagefile? It is silly, but some games will crash randomly when there is no pagefile enabled or if it is set too small. That should not freeze a PC, but you have another straw... .
On a lark, I installed HZD:R on my wifes PC and it proceeded to devour 3 bench tests at Low, Medium and ultra-everything. Never fell below 92fps. Her stuff is an oooooold Intel chip. Like, an I7-10700K on a Z570Mobo. It barely broke a sweat.
This has me thinking either a driver, or more likely my AsRock BIOS? idk.
I'm at a damn loss how I can just eat my nastiest games and average 160-230fps in most cases, but this game just wont work.
Re: Pagefile. I have mine set to auto via windows controls. Presently my Total Paging file size is 4608MB Just noticed that there weren't any pagefiles for my game drives. Not sure if that will help. Is the game that badly optimized that 32G of ram isn't enough :D
What performance you get obviously depends on many factors, graphic settings and resolution primarily. The game is not that CPU heavy in general (I would say medium) and a 10700K is not that ancient. So, with the right settings and GPU performance should be great.
You should have 80-90 FPS stable at 4K+ native with your hardware. To be clear: Did you use the RX 7900 XTX from you system in your wife´s PC or a different GPU?
She has her own card, a 7900GRE, and running the same GPU drivers from AMD.
She's also running 32GB of DDR4-3000 RAM
So the main differences besides my GPU is the big sister and her CPU being an Intel, is that I've got current gen MOBO and CPU, and the respective drivers. The only thing I can think of is the game isn't stable with them yet? Or that the x870E is still finding it's stride with stability? Grasping at straws here.
Absolutely crushes a cyberpunk benchmark and play-session at max without a hiccup to be seen ever, and never got even close to getting hot.
And I can't even *finish* an in-game benchmark for HZD:R. Still waiting for Nixxes to get back to me with more than "Have you tried to see if maybe it's your system and not our game being incompatible?"
Which, in fairness, it's probably both? I don't know.
Your system should be fully compatible without any issues. Do you have Horizon forbidden West as well? It is the same engine with the same requirements. If HZD remastered does not run i would expect the same for HFW. Could you test your GPU with your GPU settings in the intel CPU system? Could be interesting and it would basically isolate or clear the GPU as a reason for you, except perhaps for some PSU level stuff (which is unlikely). If it crashes with the 7900 XTX in the Intel system you have your culprit :). Then it would be at least clear if the GPU (or settings) directly is the issue. You could also at the same time put the RX 7900 GRE in your system and test if the game runs then---> if yes, again the RX 7900 XTX is the issue directly or due to conflicts with other components, if no then your system is the issue but we can exclude the RTX 7900 XTX safely.
Like I said, there is NO general compatability reason why there should be an issue in this game with your hardware, but not in other demanding games.
Amusingly, HZD: Complete runs just fine.
I'll see about getting forbidden West. I don't know if my card would fit in my wife's case, 😂 But that would be worth a shot.
https://steamcommunity.com/app/1151640/discussions/0/3838801919855786755/
Some unlucky people with crashes on their systems are always expected for any game I guess. The link you posted sounds like different issues mostly, with random CTD crashes or driver timeouts. Such things are much easier to troubleshoot than random system freezes usually. Often enough a driver update or a clean driver installation with DDU later all is fine. That reminds me:
You did make a clean driver installation after using DDU (Display driver uninstaller), yes? This is important since sometimes a GPU driver can become corrupted and this will often not be fixed by simple updates. Even standard deinstallation might not get everything. In general I would recommend to make a DDU clean installation every 4-5 updates at least. Cumulative updates will often lead to issues over time with the GPU drivers.
Just in case:
https://www.wagnardsoft.com/display-driver-uninstaller-DDU-