Cities Skylines CD Key problem

[gefilus kidius]

Hey can someone help me, the game keeps saying that i cant get the cd key, i dont know if its my internet or something else. It keeps saying "cannot contact key server" i really need help i cant even play the game anymore

[gefilus kidius]

Heeelph mee

[Ramses II]

Please check the steam help regarding your problem. This is likely not a game problem but a steam problem. See here: https://support.steampowered.com/kb_article.php?ref=2204-OPGC-4862
Greetings Ramses II

Also, IF (and only IF) you try to get help on running an illegal copy noone will help you or provide information on that topic.

[Capt.Luke]

you dont need the cd key to play the game.
or maybe de key server is down for maintenance in your region did you ever think of that?

[gefilus kidius]

yeah you do

[gefilus kidius]

and i dont illegal copy

[Ramses II]

It is a problem with activation over steam. This issue has been around at easter. There weren't enough cd-keys at steam and the sale was overusing nonexistent keys. The problem is, as described in the link provided, most likely a general steam problem.
@ exotic, have you checked the link from steam?

[Capt.Luke]

Escrito originalmente por Exotic(づ￣ ³￣)づ:

and i dont illegal copy

then you should contact steam support, not forum.

[gefilus kidius]

ok yeah thanks guys :D

[[at] ajyto]

1. This game needs "key" (but the key function is not utilized yet).
2. The dev/publisher supplies the key to steam.
3. People buy the game and given the key.
4. Key run out.
5. "cannot contact key server".

Post to Steam customer service, and ask them for restocking Skylines key.
Do post on paradox forum too. Give them notice that the key has run out AGAIN.

:D

[gefilus kidius]

OK ok i got away with this CD Key thing, but now its saying unknown error and i cant start the game. Allready did the steamsupport thing and it did not work? Any other advice?

[Ramses II]

Please try to give more information what happens. There are logs that you can post. Information copied from paradox forum:

You can use http://pastebin.com for example and paste the link since the forum does not accept that long text to my knowledge.
* On Windows, the log file is found in the Steam game install folder under Cities_Data/output_log.txt (to open the game install folder, right click your game in the Steam library, select Properties, go to the Local Files tab and select Browse local files)
* On Linux, the log is found at ~/.config/unity3d/Colossal Order/Cities: Skylines/Player.log
* On OSX, the log is found at ~/Library/Logs/Unity/Player.log

[gefilus kidius]

Ramses II
what do i do when i have it on windows I go to properties,local file,browse local files, and then i go to Cities_Data? and what do i do after that`?

[Ramses II]

You search for the "output_log.txt" file. open it and copy the complete content (crtl+a then crtl+c) go to pastebin.com and paste your copied text (crtl+v). If you have done that save and share the link with us.

[gefilus kidius]

Ramses II
I cant find output_log.txt file
And how does that pastebin.com work?

[Ramses II]

Then we have a problem. Any MODERATOR or Paradox Representative, I request your help on this one!