Cities: Skylines

Cities: Skylines

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Zoob Mar 11, 2015 @ 8:34am
PROBLEM: Game Won't Launch
Windows 7, 64 bit.

I try launching the game through Steam - I get the CD key dialog, then click OK. Steam's profile tells me I'm in Cities: Skylines for about 2 seconds, and the game's icon shows on task bar. Then it immediately exits, with no dialog or screen - and Steam goes back to just "Online" (no longer in the game).

I've tried setting the EXE to run as Administrator, no change. I've tried temporarily disabling my UAC, no change.

So - anyone have any ideas? I noticed there's a dozen or so of these posts, with no real resolution.
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Showing 31-45 of 59 comments
OldManTired Mar 21, 2015 @ 8:58am 
I also have this problem, Win7 64bit, Intel cpu, it starts for two seconds and then does nothing, tried everything mentioned here, nothing works :(
OldManTired Mar 21, 2015 @ 10:33am 
oh, as an aside, deleting and reinstalling steam worked, untill i restarted the comp
mattybot3000 Apr 10, 2015 @ 1:32pm 
I bought the game for my gf and we are having the same problem. Did anyone find a solution?
OldManTired Apr 10, 2015 @ 7:58pm 
launch it from Steam rather then the desktop
tomascoc Jul 28, 2015 @ 11:58am 
I am on a Mac, I have just purchesed cities Skylines... every time i try to start the game a mini pop saying the game is begin prepaired... then it goes away in 1 secound and the icon goes away... what is this issue
OldManTired Jul 30, 2015 @ 9:01am 
Start game from Steam rather then desktop
Officially Nov 17, 2015 @ 10:19am 
Originally posted by stewiegriffin200:
Start game from Steam rather then desktop
Not working. I've just started having this problem now :/
OldManTired Nov 18, 2015 @ 7:01am 
I'm not sure then, everytime i start the game i have to sign in every single time.....frustrating:steamfacepalm:
Beezus Jan 14, 2016 @ 7:58pm 
I have an MSI, i7, NVIDIA GeForce GTX 950M, running on Windows 10. First, let me say how awesome the game is! However, same annoying issues as above keep happening: desktop icon not functioning, greyed out buttons, game settings not saving, key mapping not saving. Tried running as administrator, removing and the re-installing the game....works great the first time, but then next time, the cycle continues... every time I have to right click on the exe file and run as administrator to play the game - redo my game settings, over and over...Is this a Windows 10 thing????
PiGHamM3R Jan 14, 2016 @ 11:25pm 
Sorry for the necropost; I didn't see anyone with a solution so I decided to chime in with what works for me.
System Specs:
Intel i7-5960X @ 4.0GHz
Rampage V Extreme
G. Skill 64GB DDR4 RAM @ 2800MHz
x2 GeForce 980
Windows 10 Pro X64

So my problem is even instead of launching the game, it just crashes as I click the "Play" button in Steam. I checked the Task Manager for the process and Cities.exe appears and then disappears; and WerFault.exe also does the same. (Obviously indicating a crash)

So I checked the Event Viewer (In Event Viewer navigate to Windows Logs > Application and wait for it to load), picking out the most recent event (which will either be an Information or Error) I see:
-------------
Information:
Fault bucket 116081038253, type 5
Event Name: B E X 64
Response: Not available
Cab Id: 0

Problem signature:
P1: Cities.exe
P2: 5.1.3.48304
P3: 55e495b5
P4: nvwgf2umx.dll
P5: 10.18.13.6143
P6: 56716c1b
P7: 0000000000a30460
P8: c0000409
P9: 0000000000000002
P10:
-------------

More interested in what P4 has to say - nvwgf2umx.dll -- that's an Nvidia driver file. So thinking that my drivers are faulty, I re-installed them; no luck.

After an entire night of crawling The Google, I found out that the game has an issue with DirectX 11 on Windows 10 and it's best launching it into legacy DirectX 9 mode:
In Steam Library:
1. Right-Click on the Cities entry
2. Select Properties
3. Set Launch Options
4. In that Launch Options box, type the following w/o quotations: "-force-d3d9"
5. Click OK in that Window and then close the Properties window.
6. ???
7. Profit - The game should now launch and run properly.
Last edited by PiGHamM3R; Jan 14, 2016 @ 11:29pm
Beezus Jan 26, 2016 @ 6:39pm 
NO GO :( I tried all the suggestions above, and still the same issues are happening. What a drag! Such a good game , but extremely annoying that these things can't be fixed. Hopefully there will be a fix soon.
zion_crash Jan 28, 2016 @ 6:09am 
OK so this is what worked for me, May not work for anyone else

I think the issue is either there is a limit to the amount of assets and mods you can subscribe to or there is a mod or asset i download the games not like so it will not launch

Now if you do this it will mean you will delete all the mods and assets you have subscribed to already but after this is finished you will be able to resubscribe to them again.
Subscribe to your assets and mods in chunks then stop load the game if it works still cool keep subscribing if not unsubscribe from the chunk you just did and keep on going

1. Go to steam your steam system folder
2. then got to steamapps then workshop then content
3. In the content file there is a folder 255710 Delete it.
4. Now you can load the game BUT go to steam workshop via the game then to "Your Subscribed Items" then click the " Unsubscribe All" button.
5. Shut down game restart and your back to 0 now you can start resubscribing and building.
leNnard Feb 13, 2016 @ 6:48am 
Originally posted by Jaxtor:
Have you made sure that your antiviruse or firewall isn't interacting with it negatively?
Thanks a lot! I thought I have to restore my Computer beacause of an error wich came if I tried to run Cities.exe. But after I deactivate my AVG it worked! Thanks a lot dude :D
King Charles V Feb 21, 2016 @ 1:49am 
well I copied my steamapps I reinstalled steam then steamapps bugged out and boom all my data is lost
:steamsad::steamsad::steamsad:

if done correctly this should fix it
Last edited by King Charles V; Feb 21, 2016 @ 1:49am
The BlyatCat Jul 12, 2016 @ 12:33pm 
Originally posted by PiGHamM3R:
Sorry for the necropost; I didn't see anyone with a solution so I decided to chime in with what works for me.
System Specs:
Intel i7-5960X @ 4.0GHz
Rampage V Extreme
G. Skill 64GB DDR4 RAM @ 2800MHz
x2 GeForce 980
Windows 10 Pro X64

So my problem is even instead of launching the game, it just crashes as I click the "Play" button in Steam. I checked the Task Manager for the process and Cities.exe appears and then disappears; and WerFault.exe also does the same. (Obviously indicating a crash)

So I checked the Event Viewer (In Event Viewer navigate to Windows Logs > Application and wait for it to load), picking out the most recent event (which will either be an Information or Error) I see:
-------------
Information:
Fault bucket 116081038253, type 5
Event Name: B E X 64
Response: Not available
Cab Id: 0

Problem signature:
P1: Cities.exe
P2: 5.1.3.48304
P3: 55e495b5
P4: nvwgf2umx.dll
P5: 10.18.13.6143
P6: 56716c1b
P7: 0000000000a30460
P8: c0000409
P9: 0000000000000002
P10:
-------------

More interested in what P4 has to say - nvwgf2umx.dll -- that's an Nvidia driver file. So thinking that my drivers are faulty, I re-installed them; no luck.

After an entire night of crawling The Google, I found out that the game has an issue with DirectX 11 on Windows 10 and it's best launching it into legacy DirectX 9 mode:
In Steam Library:
1. Right-Click on the Cities entry
2. Select Properties
3. Set Launch Options
4. In that Launch Options box, type the following w/o quotations: "-force-d3d9"
5. Click OK in that Window and then close the Properties window.
6. ???
7. Profit - The game should now launch and run properly.

Thanks mate, I'm on Windows 7, did all of this and it worked the first time. :) Now I have to test it out more times.
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Date Posted: Mar 11, 2015 @ 8:34am
Posts: 59