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Also, impressive, I’ve never managed to get profit off of public transportation, but to be fair it’s not supposed to be the goal since it’s mostly about convenience and traffic flaw, I wish I could figure it out though and at least not loosing much money off it
Key to profitable mass transit is to use hierarchy, buses feed trams, trams feed metros. And other way round. Peeps do change few times along their trip so this way works well. Also, don't overbuild the infra. Trains are very difficult to make profit with, metro is possible, trams again pretty tough but buses are easy. Just adjust the amount of buses and size to match. This way, fewest vehicles with large capacity will serve the line and keep the cost down.
But as for why they don't use your transit, maybe you could share your save? Would be easier to analyze what's happening.
Had a look. First of all you got nicely spread out city in a way that there is all types of zones everywhere. This reduces the need for travel and thus reduces your transit usage.
Mass transit itself is a bit longwinded and convoluted. Complicated and extremely long lines competing against each others. If you want to increase mass transit usage, straighten up your metro lines, use shorter (say max 5km) long tram lines to feed the metro stations and then buses to feed tram / metro stations.
This way your citizens can make trips quickly and in efficient manner to encourage them for using the lines when needed.
One other thing I noticed that you don't have any road hierarchy, collectors and arterials are missing and that causes some traffic issues, especially around some of the industrial zones. This makes queues long and you are about to hit the vehicle limit, less than 1000 vehicles to go. It would be beneficial to do a little modification and add 4-lane and 6-lanes roads so that 2-lane roads provide access, 4-lane roads collect traffic from these roads and then feed it onwards to 6-lane arterials. You could also consider doing a ring road around your city.
Other than that, I don't see any other problems regarding mass transit and traffic in general.
If you want to have a sample on road hierarchy, my workshop city "Verburg - something fishy" is built on that same map.
Also, ring road sounds like a good idea, but same problem here, I don’t wanna demolish houses to build it, I’ll look into that
And you could ensure that there is a metro station or 2 in each industry area, then use small and short 5-6 stop bus routes to haul people from metro to their workplaces. Then get rid of the bike lanes and use those 4-lane roads. That should work.
Emailed you a link back to a city with increased tile count, have a look. It will work for you and won't break with the updates.