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1. Ive moved the stations to two other locations in the pedestrian zone (all with outside road access);
2. I built a bus route to run from the garbage station directly to an affected residence (garbage piling up) and it runs fine.
Is there a known bug or should I keep trying to solve the problem myself?
The problem is that the expectation seems to be the pedestrian service areas have trucks that they send out... I don't think they do. I think the counters are how many trucks that building can Receive each week... Given the game likes to dispatch 1 service/cargo truck at a time per building (unless you use a transport manager mod) then you end up with very bad turnaround times if that truck gets stuck in traffic long enough for the game clock to tic over 7 days.
I managed to solve this by building multiple service points in several location... including zoning a small unused band of ped area out to a "service area" that has a goods warehouse & recycling center so that the service point is on the same neighborhood as the services. Once you pass the threshold to unlock the other dedicated buildings it gets easier because the "trucks per week" is for the ped area as a whole... not just a single service station.
After that is stabled then start doing mass street swaps.