Game Crashing at startup

[eire1130]

Initialize engine version: 5.6.7f1 (e80cc3114ac1)
GfxDevice: creating device client; threaded=1
Crash!!!
SymInit: Symbol-SearchPath: '.;C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines;C:\Program Files (x86)/Steam/steamapps/common/Cities_Skylines;C:/WINDOWS;C:/WINDOWS/system32;SRV*C:/websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'James'
OS-Version: 10.0.18362 () 0x300-0x1
C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities.exe:Cities.exe (00007FF7D0720000), size: 23814144 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities.exe', fileVersion: 5.6.7.3267
C:\WINDOWS\SYSTEM32\ntdll.dll:ntdll.dll (00007FF83D120000), size: 2031616 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\ntdll.dll', fileVersion: 10.0.18362.778
C:\WINDOWS\System32\KERNEL32.DLL:KERNEL32.DLL (00007FF83D020000), size: 729088 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\KERNEL32.DLL', fileVersion: 10.0.18362.778
C:\WINDOWS\System32\KERNELBASE.dll:KERNELBASE.dll (00007FF83A420000), size: 2764800 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\KERNELBASE.dll', fileVersion: 10.0.18362.778
C:\WINDOWS\System32\USER32.dll:USER32.dll (00007FF83C180000), size: 1654784 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\USER32.dll', fileVersion: 10.0.18362.778
C:\WINDOWS\System32\win32u.dll:win32u.dll (00007FF83A230000), size: 135168 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\win32u.dll', fileVersion: 10.0.18362.778
C:\WINDOWS\System32\GDI32.dll:GDI32.dll (00007FF83B6E0000), size: 155648 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\GDI32.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\SYSTEM32\HID.DLL:HID.DLL (00007FF838BF0000), size: 57344 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\HID.DLL', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\msvcrt.dll:msvcrt.dll (00007FF83B710000), size: 647168 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\msvcrt.dll', fileVersion: 7.0.18362.1
C:\WINDOWS\System32\gdi32full.dll:gdi32full.dll (00007FF83A280000), size: 1654784 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\gdi32full.dll', fileVersion: 10.0.18362.778
C:\WINDOWS\System32\msvcp_win.dll:msvcp_win.dll (00007FF83B130000), size: 647168 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\msvcp_win.dll', fileVersion: 10.0.18362.387
C:\WINDOWS\System32\ucrtbase.dll:ucrtbase.dll (00007FF83A130000), size: 1024000 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\ucrtbase.dll', fileVersion: 10.0.18362.387
C:\WINDOWS\System32\ole32.dll:ole32.dll (00007FF83B1D0000), size: 1404928 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\ole32.dll', fileVersion: 10.0.18362.693
C:\WINDOWS\System32\combase.dll:combase.dll (00007FF83C380000), size: 3366912 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\combase.dll', fileVersion: 10.0.18362.693
C:\WINDOWS\System32\RPCRT4.dll:RPCRT4.dll (00007FF83BA50000), size: 1179648 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\RPCRT4.dll', fileVersion: 10.0.18362.628
C:\WINDOWS\SYSTEM32\VERSION.dll:VERSION.dll (00007FF8356A0000), size: 40960 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\VERSION.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\bcryptPrimitives.dll:bcryptPrimitives.dll (00007FF83A8D0000), size: 524288 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\bcryptPrimitives.dll', fileVersion: 10.0.18362.295
C:\WINDOWS\System32\advapi32.dll:advapi32.dll (00007FF83CF70000), size: 667648 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\advapi32.dll', fileVersion: 10.0.18362.752
C:\WINDOWS\System32\sechost.dll:sechost.dll (00007FF83B390000), size: 618496 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\sechost.dll', fileVersion: 10.0.18362.693
C:\WINDOWS\System32\SHLWAPI.dll:SHLWAPI.dll (00007FF83B330000), size: 335872 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\SHLWAPI.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\SHELL32.dll:SHELL32.dll (00007FF83C6C0000), size: 7229440 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\SHELL32.dll', fileVersion: 10.0.18362.719
C:\WINDOWS\System32\cfgmgr32.dll:cfgmgr32.dll (00007FF83A0E0000), size: 303104 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\cfgmgr32.dll', fileVersion: 10.0.18362.387
C:\WINDOWS\System32\shcore.dll:shcore.dll (00007FF83BB70000), size: 692224 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\shcore.dll', fileVersion: 10.0.18362.752
C:\WINDOWS\System32\windows.storage.dll:windows.storage.dll (00007FF83A9B0000), size: 7864320 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\windows.storage.dll', fileVersion: 10.0.18362.719
C:\WINDOWS\System32\profapi.dll:profapi.dll (00007FF83A080000), size: 143360 (result: 0), SymType: '-nosymbols-', PDB: 'C:\WINDOWS\System32\profapi.dll', fileVersion: 10.0.18362.693
C:\WINDOWS\System32\powrprof.dll:powrprof.dll (00007FF83A030000), size: 303104 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\powrprof.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\UMPDC.dll:UMPDC.dll (00007FF839FE0000), size: 65536 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\UMPDC.dll'
C:\WINDOWS\System32\kernel.appcore.dll:kernel.appcore.dll (00007FF83A010000), size: 69632 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\kernel.appcore.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\cryptsp.dll:cryptsp.dll (00007FF83A260000), size: 94208 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\cryptsp.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\WS2_32.dll:WS2_32.dll (00007FF83B960000), size: 454656 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\WS2_32.dll', fileVersion: 10.0.18362.387
C:\WINDOWS\System32\OLEAUT32.dll:OLEAUT32.dll (00007FF83B590000), size: 802816 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\OLEAUT32.dll', fileVersion: 10.0.18362.693
C:\WINDOWS\SYSTEM32\OPENGL32.dll:OPENGL32.dll (00007FFFEDC30000), size: 1400832 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\OPENGL32.dll', fileVersion: 10.0.18362.387
C:\WINDOWS\SYSTEM32\WINMM.dll:WINMM.dll (00007FF837BE0000), size: 147456 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\WINMM.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\IMM32.dll:IMM32.dll (00007FF83C150000), size: 188416 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\IMM32.dll', fileVersion: 10.0.18362.387
C:\WINDOWS\SYSTEM32\GLU32.dll:GLU32.dll (00007FF8037E0000), size: 180224 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\GLU32.dll', fileVersion: 10.0.18362.387
C:\WINDOWS\SYSTEM32\winmmbase.dll:winmmbase.dll (00007FF837BB0000), size: 184320 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\winmmbase.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\SYSTEM32\DNSAPI.dll:DNSAPI.dll (00007FF8395A0000), size: 827392 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\DNSAPI.dll', fileVersion: 10.0.18362.267
C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL:IPHLPAPI.DLL (00007FF839560000), size: 237568 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\NSI.dll:NSI.dll (00007FF83B500000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\NSI.dll', fileVersion: 10.0.18362.449
C:\WINDOWS\SYSTEM32\WINHTTP.dll:WINHTTP.dll (00007FF830870000), size: 983040 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\WINHTTP.dll', fileVersion: 10.0.18362.778
C:\WINDOWS\SYSTEM32\dxcore.dll:dxcore.dll (00007FF838C50000), size: 131072 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\dxcore.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\system32\uxtheme.dll:uxtheme.dll (00007FF838360000), size: 626688 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\uxtheme.dll', fileVersion: 10.0.18362.449
C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities_Data\Mono\mono.dll:mono.dll (00007FF807220000), size: 2998272 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities_Data\Mono\mono.dll', fileVersion: 1.0.0.1
C:\WINDOWS\System32\PSAPI.DLL:PSAPI.DLL (00007FF83C140000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\PSAPI.DLL', fileVersion: 10.0.18362.1
C:\WINDOWS\SYSTEM32\MSWSOCK.dll:MSWSOCK.dll (00007FF839850000), size: 421888 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\MSWSOCK.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\MSCTF.dll:MSCTF.dll (00007FF83CE30000), size: 1269760 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\MSCTF.dll', fileVersion: 10.0.18362.752
C:\WINDOWS\SYSTEM32\d3d11.dll:d3d11.dll (00007FF837720000), size: 2469888 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\d3d11.dll', fileVersion: 10.0.18362.387
C:\WINDOWS\SYSTEM32\dxgi.dll:dxgi.dll (00007FF838CE0000), size: 962560 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\dxgi.dll', fileVersion: 10.0.18362.693
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll:nvldumdx.dll (00007FF832FA0000), size: 974848 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll', fileVersion: 26.21.14.3200
C:\WINDOWS\System32\crypt32.dll:crypt32.dll (00007FF83A780000), size: 1347584 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\crypt32.dll', fileVersion: 10.0.18362.592
C:\WINDOWS\System32\MSASN1.dll:MSASN1.dll (00007FF839FF0000), size: 73728 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\MSASN1.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\WINTRUST.DLL:WINTRUST.DLL (00007FF83A950000), size: 376832 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\WINTRUST.DLL', fileVersion: 10.0.18362.387
C:\WINDOWS\System32\imagehlp.dll:imagehlp.dll (00007FF83B6C0000), size: 118784 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\imagehlp.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\system32\rsaenh.dll:rsaenh.dll (00007FF8393C0000), size: 208896 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\rsaenh.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\bcrypt.dll:bcrypt.dll (00007FF83A0B0000), size: 155648 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\bcrypt.dll', fileVersion: 10.0.18362.267
C:\WINDOWS\SYSTEM32\CRYPTBASE.dll:CRYPTBASE.dll (00007FF839A20000), size: 49152 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\CRYPTBASE.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvwgf2umx.dll:nvwgf2umx.dll (00007FF80CB30000), size: 39546880 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvwgf2umx.dll', fileVersion: 26.21.14.3200
C:\WINDOWS\system32\nvspcap64.dll:nvspcap64.dll (00007FF802CD0000), size: 2809856 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\nvspcap64.dll', fileVersion: 3.18.0.102
C:\WINDOWS\SYSTEM32\ntmarta.dll:ntmarta.dll (00007FF839040000), size: 200704 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\ntmarta.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\System32\clbcatq.dll:clbcatq.dll (00007FF83BC20000), size: 663552 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\clbcatq.dll', fileVersion: 2001.12.10941.16384
C:\WINDOWS\system32\wbem\wbemprox.dll:wbemprox.dll (00007FF82ACB0000), size: 69632 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\wbem\wbemprox.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\SYSTEM32\wbemcomn.dll:wbemcomn.dll (00007FF82A330000), size: 540672 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\wbemcomn.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\system32\wbem\wbemsvc.dll:wbemsvc.dll (00007FF828930000), size: 81920 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\wbem\wbemsvc.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\system32\wbem\fastprox.dll:fastprox.dll (00007FF827AD0000), size: 1052672 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\wbem\fastprox.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\SYSTEM32\amsi.dll:amsi.dll (00007FF826200000), size: 86016 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\amsi.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\SYSTEM32\USERENV.dll:USERENV.dll (00007FF839F00000), size: 151552 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\USERENV.dll', fileVersion: 10.0.18362.387
C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2003.8-0\MpOav.dll:MpOav.dll (00007FF826130000), size: 286720 (result: 0), SymType: '-exported-', PDB: 'C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2003.8-0\MpOav.dll', fileVersion: 4.18.2003.8
C:\WINDOWS\SYSTEM32\dbghelp.dll:dbghelp.dll (00007FF831B80000), size: 2048000 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\dbghelp.dll', fileVersion: 10.0.18362.1
C:\WINDOWS\SYSTEM32\SspiCli.dll:SspiCli.dll (00007FF839ED0000), size: 192512 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\SspiCli.dll', fileVersion: 10.0.18362.1

========== OUTPUTING STACK TRACE ==================

  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D1136307)
0x00007FF7D1136307 (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D10A1054)
0x00007FF7D10A1054 (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D10A11BA)
0x00007FF7D10A11BA (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D0A11B1B)
0x00007FF7D0A11B1B (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D0A17D3B)
0x00007FF7D0A17D3B (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D0A5C17E)
0x00007FF7D0A5C17E (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D0A6B206)
0x00007FF7D0A6B206 (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D09E098C)
0x00007FF7D09E098C (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D09E2FCC)
0x00007FF7D09E2FCC (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D0F4E2FB)
0x00007FF7D0F4E2FB (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D0F4BF9E)
0x00007FF7D0F4BF9E (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D078EDC6)
0x00007FF7D078EDC6 (Cities) 
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7D1136A0C)
0x00007FF7D1136A0C (Cities) 
0x00007FF83D037BD4 (KERNEL32) BaseThreadInitThunk
0x00007FF83D18CE51 (ntdll) RtlUserThreadStart

========== END OF STACKTRACE ===========

**** Crash! ****

I have 32gb of ram and using about 5% of that right now, so it's not lack of ram.

I've also removed all mods.

[eire1130]

just tried a full uninstall and that also did not fix it

[shaneturner12]

It won't do. It looks like you have a Citrix Workspace issue.

If so disable the graphics device it creates whilst playing the game.

[trixsterdo]

The recent update to Citrix Workspace Citrix Workspace app 2002 for Windows
has caused an issue with Unity coded Apps. I had the same problem and Paradox advise removing it. But as I need it for work I installed the previous version
Citrix Workspace app 1911 for Windows Dec 3, 2019. Go to the Citrix web site and search for workspace app updates

[snowflitzer]

update your graphic drivers as well

[eire1130]

Originally posted by shaneturner12:

It won't do. It looks like you have a Citrix Workspace issue.

If so disable the graphics device it creates whilst playing the game.

Do you know what to look for?

I shut down all of the running process with Citrix in the name, but the problem persists.

[eire1130]

Originally posted by trixsterdo:

The recent update to Citrix Workspace Citrix Workspace app 2002 for Windows
has caused an issue with Unity coded Apps. I had the same problem and Paradox advise removing it. But as I need it for work I installed the previous version
Citrix Workspace app 1911 for Windows Dec 3, 2019. Go to the Citrix web site and search for workspace app updates

I downloaded this version, but can not install. It just says it's an older version and exits. Any guidance here? Do I need to uninstall first? If I do, will my wife lose any work?

[eire1130]

Originally posted by snowflitzer:

update your graphic drivers as well

I did this, problem persists

[Verullus Forgefire]

Check out this thread there is also a workaround mentioned somewhere in that thread.
https://forum.paradoxplaza.com/forum/index.php?threads/citrix-workspace-crashing-cities-skylines.1158220/

[eire1130]

Originally posted by Verullus Forgefire:

Check out this thread there is also a workaround mentioned somewhere in that thread.
https://forum.paradoxplaza.com/forum/index.php?threads/citrix-workspace-crashing-cities-skylines.1158220/

Thanks, I fixed it by running the following command and the latest version 2002

./CitrixWorkspaceApp.exe ADDLOCAL=ReceiverInside,ICA_Client,AM,SELFSERVICE,DesktopViewer,Flash,Vd3d,WebHelper,BrowserEngine