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That's an indication of the real problem.The canals aren't holding the capacity of water.
You haven't provided much information or even a screenshot.
In any case, floodwalls and quaywalls do contain water, as long as the capacity of the water doesn't cause the surface level to rise higher than the wall. Naturally, no 10m high wall is going to hold back an 11m or higher wall of water.
Here you can see clearly that floodwalls can contain water.
http://steamcommunity.com/sharedfiles/filedetails/?id=650491553
Here you can see a closed canal that doesn't quite contain the capacity.
http://steamcommunity.com/sharedfiles/filedetails/?id=654977355
But encircling the same canal with a quaywall is enough to hold it all in.
http://steamcommunity.com/sharedfiles/filedetails/?id=655704224
Floodwalls useless? No, they function as they're supposed to, but I prefer to use them in a different way. I like to use them to create raised reservoirs ;)
http://steamcommunity.com/sharedfiles/filedetails/?id=654978199
In another case occurs precisely the described effect, the water goes under the wall and floods the enviroment.
4 steps are necessary to make it work.
1) Lower of ground to the desired level
2) put the quay wall to the transition between the high to the low terrain
3) align the high terrain level at the top of quay wall
4) align the deep terrain - ground of the river or lake - to wall.