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i view in game taxi cabs as both taxis and uber as well.
As for the larger sorting buildings, try to keep them away from busy intersections, and typically close to a highway for easy distribution and getting in and out of the city.
Still 10 delivery vans and 2 mail trucks per post office and 20 trucks per sorting station is quite a bit of traffic to worry about. As you say though I do it for looks and imersion than anything else. Same reason I have at least a few of every form of public transit despite things like Blimps being fairly useless.
It's certainly not necessary, though. Leaving large swaths without post coverage is fine.
But just feels that given traffic is nearly the biggest problem all cities have adding more when you don't have to is a bit harsh considering a park can do as much or better.
What's the ratio for sorting facilities? I usually build just two.
I never bothered looking into the ratio. I just monitor whatever sorting facilities I have to see what their free capacity is, and when it is about 80% filled I add another sorting facility. In a ~200K city I think I have three or four sorting facilities and many more post offices.
Really it is just about adding increased complexity and 'realism' to a city. As you know, parks are a much better way (meaning no/little traffic) to increase land value compared to postal service. But FedEx/DHL/Amazon/UPS/USPS are a real thing, and building out a city that is capable of supporting those, plus sporting events, concerts, and thousands of tourists can be pretty rewarding when successfully pulled off. These things are not necessary in the strictest sense, they just give a city that little bit of extra flavor.
Hard to say exact numbers. I mostly went with 4 to have one at the four corners of my city, pretty close to the major high way connections. Their use seems to ebb and flow. Some times their at near max with 18-20 of the 20 trucks in use, others they are at zero. I mostly use 4 so the post office trucks don't have to go so far to get the mail sorted or sent out.