Cities: Skylines

Cities: Skylines

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Cities skylines keeps crashing on me
Hi, I don't know why it has been crashing, i have over 1000+ mods/assets installed and it ran perfectly fine, Its not my ram because I have 16gb and a 1050ti graphics card which wasn't really the problem, A city I spent 7+ months on can't load because it keeps crashing. I also look in the Log_Outpost.txt file and it shows over 1000+ mods loading and it the end it shows a bunch of code I don't understand. Whenever i disable all my assets, the game woks perfectly fine but with all my mods installed, it crashes and sometimes crashes my PC which is weird since it never did this in the past when i still had 1000+ mods. Before you say, I do have all my graphics cards updated, all windows updates have been complete, aswell as steam updates and game updates. I just don't know why this is happening, please help and not say OH I HAVE A BETTER PC THAN YOU WITH A 2080RTX HAHAHA.
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Showing 1-11 of 11 comments
spielerinchen Oct 8, 2019 @ 7:17pm 
check the compatibility & functionality of all the mods & assets you're using
use only those which are up to date or at least where people don't complain in the comments

here a link where you maybe find some help as well
https://docs.google.com/spreadsheets/d/1mVFkj_7ij4FLzKs2QJaONNmb9Z-SRqUeG6xFGqEX1ew/htmlview
grapplehoeker (Banned) Oct 8, 2019 @ 7:52pm 
Originally posted by A N C I E N T A L I E N S:
Hi, I don't know why it has been crashing, i have over 1000+ mods/assets installed and it ran perfectly fine, Its not my ram because I have 16gb
It most likely is insufficient memory and too much custom content.
The game has grown with content and it's a lot bigger than it used to be. If you have been away that long, that may come as a surprise, although to be fair, 1000 assets would have been pushing the limit for 16GB RAM years ago. Although, if you have any of the major DLC's, instead of possibly being able to sub 800-1000 assets (years ago), it's more like a few hundred now.
Just as an example, I own all of the major DLC's and I just disabled all of my mods except for 10 and disabled all 3000+ assets except for 3. So, here's the amount of RAM that uses...
https://steamcommunity.com/sharedfiles/filedetails/?id=1884539050
12.3GB!
Take into account that the operating system will be eating up at least 2GB and that means if you had a similar setup, then you wouldn't have much RAM left for more than a couple of hundred assets.
Solutions = reduce your custom content to within your RAM capacity and/or create a swap file and make it at least 48GB, or upgrade your RAM.

Having said that, the most common fault would be inability to load and it isn't often that insufficient memory would cause a game crash on the first load.
A PC crash is less likely and that would be more indicative of a hardware problem or high temperatures.
By all means though, run some tests. Disable all custom content and get the game to run in vanilla only. If that works as it should then there's your control. If you still experience problems such as crash to desktop or worse a blue screen PC shut down, then it's not the game or content at all but a more serious issue with your machine.
Last edited by grapplehoeker; Oct 8, 2019 @ 8:05pm
kristofburger Oct 8, 2019 @ 8:31pm 
Originally posted by A N C I E N T A L I E N S:
Its not my ram because I have 16gb and a 1050ti graphics card which wasn't really the problem
...

Whenever i disable all my assets, the game woks perfectly fine but with all my mods installed, it crashes and sometimes crashes my PC which is weird since it never did this in the past when i still had 1000+ mods.
That is a pretty clear signature for not enough RAM, unfortunately.
Last edited by kristofburger; Oct 8, 2019 @ 8:31pm
RedCloud53 Oct 19, 2019 @ 1:33am 
DynamicHeapAllocator allocation probe 2 failed - Could not get memory for large allocation 104524.
DynamicHeapAllocator allocation probe 3 failed - Could not get memory for large allocation 104524.
DynamicHeapAllocator allocation probe 4 failed - Could not get memory for large allocation 104524.
DynamicHeapAllocator out of memory - Could not get memory for large allocation 104524!
Crash!!!
what does this mean?
Originally posted by skris24:
DynamicHeapAllocator allocation probe 2 failed - Could not get memory for large allocation 104524.
DynamicHeapAllocator allocation probe 3 failed - Could not get memory for large allocation 104524.
DynamicHeapAllocator allocation probe 4 failed - Could not get memory for large allocation 104524.
DynamicHeapAllocator out of memory - Could not get memory for large allocation 104524!
Crash!!!
what does this mean?



I have no clue what this means
shaneturner12 Oct 21, 2019 @ 7:24am 
It basically means not enough RAM (memory) and/or not enough pagefile (virtual memory)
Last edited by shaneturner12; Oct 21, 2019 @ 7:24am
Metacritical Oct 21, 2019 @ 9:24am 
Originally posted by shaneturner12:
It basically means not enough RAM (memory) and/or not enough pagefile (virtual memory)
no, it means running out of RAM, it can be ameliorated by increasing the pagefile but the underlying issue remains not enough RAM.
macluk Oct 21, 2019 @ 11:31am 
I hope you haven't unsubscribed one of the assets that has been built in your city?
If not that might have been removed from workshop anyway...

And sometimes such a removal causes the game to... end (not all assets, just some of them) and you need to start a new one.
I had that few times. I make copies of such files now.

I wouldn't say it's too much custom assets - i have sometimes over 12000 assets (and worse specs than yours) and although game doesn't run smoothly, it still runs.
MarkJohnson Oct 21, 2019 @ 12:48pm 
It means you are out of memory. You need to add more memory through either increasing the page file or buy more RAM.

To increase your page file try this article from microsoft:
https://support.microsoft.com/en-us/help/15055/windows-7-optimize-windows-better-performance

Basically, increase your initial page file size and maximum page file size to triple your RAM size. i.e. if you have 16 GB RAM, then page file size should be 48 GB (48000 MB).

Windows auto-set page file up to twice your RAM, or only 32 GB, and then it can't allocate any more RAM.

You should end up with 64 GB of memory. i.e. 16 GB RAM plus 48 GB page file = 64 GB total memory.

Shortcut to page file settings are:

Click on search bar (cortana) and type Advanced System Settings, Then performance tab.

In the Performance section, click on settings.

It should bring up the Performance Options pop-up window.

Select the Advanced Tab, then under the Virtual memory section click on the "Change..." button.

remove the check box for Automatically manage paging file size for all drives

Select the drive C: drive

put a check in the "Custom size:" option dial button.

Initial size (MB): should be triple RAM size in MB. so 48 GB is 48000 MB
Maximum size (MB): same as Initial size.

Click OK, and it should be set to 48 GB page file.

If you are uncomfortable doing this, then you should either remove workshop not being used. Enable report generation in the Loading Screen mod and it will show you which assets are in your city, then you can unsubscribe to the other ones to free up memory. Or buy more RAM.

Before you do anything, you should go to content manager from the game;s main menu and then the saved games section, find your city, click the subscribe all button, and when that finishes (could take several minutes), then click the enable all button. Then exit the game and restart again and test to make sure something important isn't missing and causing the error.
unknown>))
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7048D4954)
0x00007FF7048D4954 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7048CFC2A)
0x00007FF7048CFC2A (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF704AD84C7)
0x00007FF704AD84C7 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF704ADB3D5)
0x00007FF704ADB3D5 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF704548A0F)
0x00007FF704548A0F (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF70476706B)
0x00007FF70476706B (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7042FB56B)
0x00007FF7042FB56B (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7042FB75A)
0x00007FF7042FB75A (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF70430F58D)
0x00007FF70430F58D (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF704CB6A0C)
0x00007FF704CB6A0C (Cities)
0x00007FFF896D7BD4 (KERNEL32) BaseThreadInitThunk
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFF89C0CE71)
0x00007FFF89C0CE71 (ntdll)

========== END OF STACKTRACE ===========

**** Crash! ****


This is the end of my crash log.txt file what does it mean
I also i monitor my RAM usage in task manager while it attempts to load my city, It goes to 96% usage for 5 minutes while it loads in the city then when the city is loaded the ram usage goes to 80% and then the game just stops responding completely
Last edited by Classified Dorito Jet; Oct 21, 2019 @ 6:21pm
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Date Posted: Oct 8, 2019 @ 6:16pm
Posts: 11