Known GPU Issue: Now fixed

[sunilg]

Update: These issues have been fixed with the latest patch, released on August 26th 2024.

An issue with the below GPUs may arise during gameplay preventing progress in the listed titles. The timeline for a potential fix is currently being determined.
Please check your device before purchasing this product.
Affected GPUs:
　- AMD Radeon RX 7800 XT
　- AMD Radeon RX 7900 XT
Affected titles:
　- KINGDOM HEARTS FINAL MIX
　- KINGDOM HEARTS II FINAL MIX
　- KINGDOM HEARTS Birth by Sleep FINAL MIX

[Joxterian]

Having similar issues with RTX 4090, today after the last update in June 19 is crashing a lot, the first day it was more stable.

[J.P.]

Nguyên văn bởi Joxterian:

Having similar issues with RTX 4090, today after the last update in June 19 is crashing a lot, the first day it was more stable.

All that update did was increase the font size in the launcher

[Vanora]

I wish I had seen this before it crashed, harder than a frat boy after spending spring break doing nothing but drinking and dehydrating in the sun like a dudebro raisin, and killed my computer. It was just getting good for me in KH1. Damn.

[add]

it takes square months to put out updates for these games. On PS4, save crashing took months for them to fix. Even when this was on Epic, it took months for them to make KH2 more "stable".

[LeLexxx]

I'm considering buying it but I have an older Radeon Graphic Card 5 5500U?
Would this also crash? I know for sure that I will have to have in low resolution and the quality of the game itself, but would the game be still playable?

[MaChao]

Nguyên văn bởi LeLexxx:

I'm considering buying it but I have an older Radeon Graphic Card 5 5500U?
Would this also crash? I know for sure that I will have to have in low resolution and the quality of the game itself, but would the game be still playable?

As long as your AMD GPU doesn't use RDNA3 architecture, you're fine.
The games are still highly unstable, but they're at least playable.

[psxlover]

Nguyên văn bởi LeLexxx:

I'm considering buying it but I have an older Radeon Graphic Card 5 5500U?
Would this also crash? I know for sure that I will have to have in low resolution and the quality of the game itself, but would the game be still playable?

5500 is a CPU, not a GPU. Are you using the onboard graphics of the CPU?
As MaChao wrote, the main issue is with RDNA3 graphics, you should be fine. Can't tell how stable it will be since there are people without RDNA3 that are reporting crashes, but I personally hadn't run into any issues when I was using RX 5700 XT with the EGS version at least none on the first game.

[GillianMC]

report crashes for other gpu's here please
https://steamcommunity.com/app/2552430/discussions/0/4347743744906851587/

[Killer Byakugan]

Can't wait for them to fix this so i can play for longer than 5 minutes

[JC]

Nguyên văn bởi Killer Byakugan:

Can't wait for them to fix this so i can play for longer than 5 minutes

If they fix it, I'll repurchase.

[Ray Fernie]

Hasnt this game been on Epic games store for 3 years already, how did this GPU issue arise?

[MaChao]

Nguyên văn bởi Ray Fernie:

Hasnt this game been on Epic games store for 3 years already, how did this GPU issue arise?

The RDNA3 issues came from RDNA3 not existing at the time. RDNA3 is from '22.
All the other issues comes from SE simply not caring to test and fix their products.

[Nyx]

Nguyên văn bởi Vanora:

I wish I had seen this before it crashed, harder than a frat boy after spending spring break doing nothing but drinking and dehydrating in the sun like a dudebro raisin, and killed my computer. It was just getting good for me in KH1. Damn.

If it crashed as hard as mine did, don't worry it didn't completely die, but simply needs an overnight stay at the ER.

your gpu drivers likely corrupted, but it won't let you install new drivers due to the old corrupted drivers, you need to find the AMD cleanup utility and run it, it will boot the pc into "security mode" and wipe the corrupted drivers, after rebooting back into normal PC mode can you safely reinstall your AMD drivers again and it will once again be functional.

And swear off alcohol...
(Kingdom hearts) forever until you next weekend can't stop yourself from giving it another try because you really want to play kingdom hearts.

[Cory]

Here is an update straight from AMD Support:


"Thank you for the email.

Kindly note that we have received reports regarding this issue and our driver team is working on this. It might take some time to fix the issue as it needs to be tested on different environments before released.
I request you wait for future driver updates and check the status.

Thank you for contacting AMD."

[MaChao]

Nguyên văn bởi Cory:

Here is an update straight from AMD Support:


"Thank you for the email.

Kindly note that we have received reports regarding this issue and our driver team is working on this. It might take some time to fix the issue as it needs to be tested on different environments before released.
I request you wait for future driver updates and check the status.

Thank you for contacting AMD."

It's actually insane that AMD is able to give more concise updates on this matter than SE themselves...