Known problematic GPUs (please report crashes here!)

[GillianMC]

So, I'm tired of seeing people completely confused about what GPUs crash and what don't. I'll attempt to compile a list of which GPUs do to hopefully see some correlation. Won't be possible without your help however - so please comment to help out (and if you see your GPU on the list while *not* having crashes, also let me know including the games you played). I also refer to this page.

If you want to report crashes, please list the following in comments:

• GPU name (extra: GPU die and brand, you can see it via GPU-Z)
  
• Laptop or Desktop (extra: if on laptop, specify if your specific laptop has a Mobile or Desktop version GPU, you can see it via GPU-Z - if nothing is next to the name it's desktop)
  
• CPU name (probably irrelevant but just in case)
  
• Which game (people most often report crashes in KH2 and BBS)
  
• Replication conditions

Also, just in-case, make sure your drivers are up-to-date.

RDNA3 GPUs

Please don't report these GPUs - it's 100% confirmed they're all problematic with this game.

• RX 7600 (S, M, XT)
  
• RX 7700 (S, XT)
  
• RX 7800 XT
  
• RX 7900 (M, GRE, XT, XTX)
  
• Radeon 740M
  
• Radeon 760M
  
• Radeon 780M
  
• Ryzen Z1 (Extreme) (Legion Go, Rog Ally)

Replication conditions:

Randomly, can be caused by remotely anything within 5 minutes.

Fixed: partly[www.amd.com]

Intel Iris Plus Graphics

Replication conditions:

KH1, Re:COM: Random crashes after a hour of play during load screen or cutscenes

Acknowledged: no

Intel Iris Xe

Replication conditions:

KH2: Crashes during the second cutscene, if cutscene is skipped then during first gameplay portion; Other games unaffected

Acknowledged: no

Radeon R9 280X

Replication conditions:

KH1: Random, load screens, pause screens

Acknowledged: no

Radeon RX Vega 56

Replication conditions:

KH1: Random, load screens, pause screens

Acknowledged: no

Radeon RX 580

Replication conditions:

KH1: Unaffected; KH2: Mostly unaffected, crashed once when using the moogle at Beast's Castle

Acknowledged: no

Radeon RX 5600M

Replication conditions:

KH1: Unaffected; KH2: Crashes during cutscene after you beat Twilight Thorn

Acknowledged: no

Radeon RX 6650 XT

Replication conditions:

DDD: random crashes; ReCOM: "Every time you start a new game, and progress up to the first given save point in Traverse Town, it is guaranteed that if you continue progressing for another room or two, and dont quit the game first, you will experience a crash.", random corrupted textures

Acknowledged: no

Radeon RX 6700

Replication conditions:

KH1: Random, load screens, pause screens (>3 hours of gameplay)

Acknowledged: no

Radeon RX 6800 XT

Replication conditions:

KH1: Randomly, sometimes during combat; BBS: Unaffected

Acknowledged: no

GTX 950

Replication conditions:

KH1 Crashes everytime I reach the cutscene after Sora delivers the boat materials to Kairi; BBS: Two random crashes in a full playthrough

Acknowledged: no

GTX 960

Replication conditions:

KH1: Random, load screens, pause screens

Acknowledged: no

GTX 970

Replication conditions:

KH2: Frequent crashes and broken menus before updating drivers. BBS: Unaffected

Acknowledged: no

GTX 1050

Replication conditions:

• User 1: Pause screens, skipping cutscenes
  
• User 2: KH1: Load screens after a hour of play, after completing Neverland

Acknowledged: no

GTX 1050 Mobile

Replication conditions:

Load screens, pause screens

Acknowledged: no

GTX 1070

Replication conditions:

All games crash before the first cutscene

Acknowledged: no

GTX 1650 Mobile

Replication conditions:

Pause screens, randomly during combat

Acknowledged: no

GTX 1650

Replication conditions:

• User 1: Load screens, pause screens
  
• User 2: KH1: Walking over the save point in Aladdin's house

Acknowledged: no

GTX 1660ti

Replication conditions:

• User 1: KH1: Right before the first save, AFK for 30 minutes in traverse town, once when opening the gummi ship menu
  
• User 2: KH1: Load screens after 1-2 hours of gameplay. ReCOM: Crashed before they could finish the traverse town tutorial.

Acknowledged: no

GTX 1660 Super

Replication conditions:

KH1: Occasionally during alt-tabs. KH2: Once during an alt-tab. BBS: Unaffected

Acknowledged: no

RTX 2050

Replication conditions:

Randomly in the middle of combat

Acknowledged: no

RTX 2060

Replication conditions:

• User 1: KH1: Random
  
• User 2: Unaffected
  
• User 3: ReCOM: Random crashes on load screens and texture corruptions after reaching Riku's part of the game

Acknowledged: no

RTX 2060 Mobile

Replication conditions:

KH1: Crash during load screen after 90 minutes of play

Acknowledged: no

RTX 2070

Replication conditions:

• User 1: KH1: Six during load screens, one when I stepped onto the saving point, three during combat and two random just walking around
  
• User 2: KH1 and KH2: Unaffected; ReCOM: One crash for a whole playthrough

Acknowledged: no

RTX 2070 Super

Replication conditions:

• User 1: Unknown
  
• User 2: Unaffected
  
• User 3: KH1: After 1.5-2 hours, randomly during cutscenes or load screens, potentially after bosses.
  
• User 4: KH1: Unaffected; ReCOM: one crash in winnie pooh's minigame; KH2: unaffected; BBS: Random crashes after a hour of play
  
• User 5: BBS: 15 crashes during Terra playthrough and 1 during Ventus playthrough, most often during load screens

Acknowledged: no

RTX 2080ti

Replication conditions:

Pause screens (after 1-2 hours of gameplay)

Acknowledged: no

RTX 3050

Replication conditions:

• User 1: Load screens, pause screens
  
• User 2: Pause screens after hours of gameplay

Acknowledged: no

RTX 3060 Mobile

Replication conditions:

• User 1: Unknown
  
• User 2: KH1: Random, during load screens (additional remark: mainly happens before "big attacks" with lots of light)
  
• User 3: KH1: Randomly during combat, load screens
  
• User 4: Load screens, skipping cutscenes

Acknowledged: no

RTX 3060ti

Replication conditions:

• User 1: KH1: Pause screens
  
• User 2: KH1: Load screens; ReCOM: random crashes
  
• User 3: KH1: A few random crashes; KH2: Crashes after tutorial boss cutscene
  
• User 4: KH1: Unknown

Acknowledged: no

RTX 3070

Replication conditions:

• User 1: Load screens, pause screens
  
• User 2: Unknown
  
• User 3: KH1: Unaffected (60 FPS)
  
• User 4: Unaffected (60 FPS)
  
• User 5: KH1: Random crashes every 10-20 minutes during load screens or cutscenes

Acknowledged: no

RTX 3070ti

Replication conditions:

• User 1: Random (after 1-2 hours)
  
• User 2: KH1: Game crashed when trying to enter the accessory shop, doesn't open anymore
  
• User 3: KH1: Crashes on load screens after second Traverse Town visit

Acknowledged: no

RTX 3080

Replication conditions:

• User 1: KH1: Randomly during combat, load screens
  
• User 2: Unknown
  
• User 3: KH1: Randomly during load screens
  
• User 4: KH1: Trying to drink the bottle in the Wonderland
  
• User 5: BBS: Randomly hangs and crashes.
  
• User 6: KH1: One crash during leon and yuffie fight, another crash after Ursula's fight going towards the sunken ship.
  
• User 7: KH1: Unaffected

Acknowledged: no

RTX 3090

Replication conditions:

KH2: After every cutscene, the game randomly crashes.

Acknowledged: no

RTX 4050 Mobile

Replication conditions:

• User 1: KH1: After 1-1.5 hours, crashes after a cutscene or during load screens; KH2: Randomly, during cutscenes, during load screens
  
• User 2: Unaffected

Acknowledged: no

RTX 4050

Replication conditions:

KH1: When the 2nd day started, right before darkside, in the accessory shop, same place but trying to save, in the wonderland after the cutscene with Alice

Acknowledged: no

RTX 4060

Replication conditions:

• User 1: KH1: One crash while opening the menu, one during the first disney castle cutscene
  
• User 2: KH1: Load screens after first Hollow Bastion visit

Acknowledged: no

RTX 4060ti

Replication conditions:

Randomly every 5-25 minutes

Acknowledged: no

RTX 4070

Replication conditions:

• User 1: Pause screens
  
• User 2: KH1: One crash saving at Merlin's house

Acknowledged: no

RTX 4070ti

Replication conditions:

• User 1: Unknown
  
• User 2: Randomly after 1 hour of gameplay, sometimes during load screens or pause screens
  
• User 3: Randomly after 1 hour of gameplay, sometimes during load screens or pause screens. Broken menu textures after 10 minutes of gameplay.
  
• User 4: KH1: Pushing Pooh out of Rabbit's hole crasheed GPU (lol). Random crashes during combat in Halloween Town Square and during Ursula's fight

Acknowledged: no

RTX 4080

Replication conditions:

• User 1: Unknown
  
• User 2: KH1: Random. Replicable conditions: right after introductory cutscene in Deep Jungle, a pause menu right after finishing the Pegasus cap without going to another world

Acknowledged: no

RTX 4090

Replication conditions:

• User 1: Unknown
  
• User 2: >60 FPS or when alt-tabbing

Acknowledged: no

Unknown conditions

Following issues don't seem to be specific to any GPU.

Replication conditions:

• Random crashes when alt-tabbing
  
• High framerate

Acknowledged: no

Please don’t comment workarounds such as “use a launch option to enforce directx11”, “set resolution to 720p” or “set framerate lock to 30/60 FPS”. Those are not solutions, and some are pure placebo.

General consensus: game is unplayable on RDNA3 GPUs, most RTX and select GTX GPUs crash during load screens or opening pause menus.

Potential cause: memory leaks?

If you are affected by this to the point of not being able to play the game, please refund the games and wait for a potential patch (which may not even happen). I also encourage others to leave a bad review making others aware of these issues before buying the game until Square fixes them. You can also take a look at my full list of this port’s issues.

[The Nothing Man]

ok my friend
please post

tv/monitor
os
and
scaling in the os

hugs and also keep vsync ON not OFF as some say
fullscreen 1080 p at most for kh1 and kh2
and 59.89 fps max

post back
hugs

[Coffee]

Origineel geplaatst door IceDYan:

Origineel geplaatst door Ꝙ Ghosthunter Ꝙ:

I was suggesting to make sure it use the dedicated one. Integrated would be crap for it and might be why it crash.

Hello again,

Sadly, it doesn't work :( even with the instruction (I disabled the integrate CPU)

I can't get in the game for the step 3, it crash with only a black screen. For the record, i can play Elden ring without any problem

I feel it could be a failed files download or anti-virus locking stuff.

OR IMPROPER WINDOWS RIGHTS to write the folders for configuration or save.

[Nyx]

Origineel geplaatst door Akita:

Origineel geplaatst door Akita:

To quote what I put in another discussion:
- Ryzen 7 5800x
- RX 6650 XT



I played through DDD on 2.8 as my first of the games on steam, (I have played every version of every game to completion at least once) and had some crashing, more commonly end game due to grinding and transitioning loading screens a lot more often. I had ~15 crashes total across a 25-30 hour session.

I then decided to try KH:ReCoM and it has proven to be the worst of this group. I have not put in more than one hour on 1 or 2 yet, however i did enough loading transitions grinding levels in 1 on the islands to at least test a *little*, and experienced no issues. With Re:CoM, it seems like it is consistent to crash, and happens every 30 min to an hour.

Every time you start a new game, and progress up to the first given save point in Traverse Town, it is guaranteed that if you continue progressing for another room or two, and dont quit the game first, you will experience a crash. On a level up, by level 6 or earlier, you will experience all of the textures/graphics for the UI (not sora's character model) be bugged/artifacted to hell. Rainbow colors spewn everywhere. Yet, the game behaves fine. You can leave the battle, and enter a new one, and still play the game fine.
But the moment you do anything to draw the menu element to the game (Pausing the game, opening the save menu, opening the door menu to use a card on a room), consistent crash, every time, if you ever see that level up screen bug out. And it happened to me three times in a row, consistently, starting from a new game.

SOMETHING, about drawing that extra menu on top of the game, for door interactions, save menu, pausing, causes the game to just hitch and hard crash. I have tried enabling and disabling vsync, i have tried all four framerate options, 30, 60, 120, unlimited, with and without vsync/refresh rate
I have tried borderless fullscreen, and exclusive fullscreen.

Issues will still happen. This is before mentioning another issue where all of the text in the pause menu will render wrong, and be completely blank blocks eating up most of the visible space in the menu, and seemingly doesnt go away until you enter a battle.
This, can be ignored more commonly, as you can pause repeatedly, open save menus, etc, despite the bug being active, but if it's staying around, it will crash not long after.
And this bug ALWAYS happens within a half hour to an hour of playing. Meaning you get to play for an hour, see a bug that means you likely will crash soon, and get to play in paranoia of crashing, or quit and reload the game, hourly.

Edit: 3 min later
- https://steamcommunity.com/sharedfiles/filedetails/?id=3280970765 Example of level up screen that I could recreate consistently.

- https://steamcommunity.com/sharedfiles/filedetails/?id=3280970743 Example of the text failing to render correctly, but game still staying playable until an inevitable "random" crash happens. In this instance, it wasn't even the text that failed, but everything AROUND it, while other times it's ONLY the text that fails. It's far more noticeable when going into the deck edit menu, due to numbers in the menu for card values are also blocky/illegible when the *text* fails to render.

for the sake of helping any potential troubleshooting:
My motherboard in question is a "Micro star MPG B550" motherboard,

I decided to test the claims of RDNA2 architecture (like my 6650xt) in a linux environment to recreate the Re:Com Crashes. This was done on PopOS, and the latest/experimental proton specifically!

I spent about 45 min just running about random rooms, fighting every encounter and grinding levels in Traverse town, never quitting or stopping the game, after starting a new game. Got to level 10, saw NO visual bugs of any kind. No rendering issues, no texture artifacting, no crashes, nothing. I did not test anything else out, but that was enough to make me want to get a steam deck JUST TO PLAY RECOM.

Yeah rdna2 + Linux (proton ) really does seem like the golden bullet no need to set fps limits or anything, worst I've experienced is minor audio crackle.

But with rdna 3 or anything else than rdna2 we seem back to square one when it comes to instability.

Regardless of OS

[Jay]

Yeah, lots of crashes here with a 5700xt in kh1 :/

[Nyx]

Origineel geplaatst door Jay:

Yeah, lots of crashes here with a 5700xt in kh1 :/

Linux or Windows?
If so which distro.

I've not heard rdna2 crashing on Linux, just confirming it's on Windows.
If on Linux I would be curious about proton version and distro and potentially mesa version if you don't mind ?

Reason for clarifying is the rdna 2 + Linux combo so far seem to be the only "stable" experience of the game so far where I've heard people with rdna 2 crash on Windows but not Linux yet.
I've seen audio crackle on Linux however

[Akita]

Origineel geplaatst door The Nothing Man:

ok my friend
please post

tv/monitor
os
and
scaling in the os

hugs and also keep vsync ON not OFF as some say
fullscreen 1080 p at most for kh1 and kh2
and 59.89 fps max

post back
hugs

your help is using troubleshooting steps that have proven to be inconsistent across everyone, and in this thread.
People claim only 30 fps fixes issues, people claim the OS fixes issues, etc. No, it's random bugs, across basically all hardware, if you experience little, you're getting lucky more often than not. UNLESS YOU RUN A NEAR IDENTICAL ENVIRONMENT AS A STEAM DECK IN TERMS OF OS, PROTON(?), AND RDNA 2 GPU

https://imgur.com/0PHS2Wv if you need further re:iteration with OP of this thread.


I helped with testing re:fixed/re:fined back when the EGS versions had just come out, back then I was on a ryzen 3 1300x and an xfx rx 580 GPU. I had NO issues on 1.5+2.5 outside of KH2 crashes. KH1 and recom had no issues for me. To quote that "This is not a game issue" is not a good thing to say, as you are not elaborating, and it does not actually provide beneficial information. The ports, have been shoddy since release, but the issues present are for different reasons, presumably, and therefore why the effects and applications that are fixing them are also different, or varied across everyone. I see some people say refresh rate on helps in engine settings, i see some say turn it off as it causes crashing when loading cutscenes that cut the framerate down to 30 (maybe this is why some say 30 felt most stable. . .since all the cutscenes are cut to it anyway)


Re:

Origineel geplaatst door Nyx:

Reason for clarifying is the rdna 2 + Linux combo so far seem to be the only "stable" experience of the game so far where I've heard people with rdna 2 crash on Windows but not Linux yet.
I've seen audio crackle on Linux however

FWIW during my testing on the linux environment I did not encounter any audio crackling, or even the bass boosting that windows would do. I don't believe there were many, if any, audio issues, but if there were, something with how windows, or proton(? or whatever anymore) is handling the audio output is making it better or worse here.

[NightHatter]

NVIDIA RTX 2060 on PC - Rechain of Memories

My issues only started after getting to the Riku side of the game specifically.

First issue that pops up is the character menu looses textures and becomes blocks randomly when I move through it, complete with the text also becoming blocks. But it only affects the menu and resets when I leave the menu.

Second issue features random crashes, usually when entering new rooms at the white loading screen and most frequently at boss rooms or before boss events in the castle proper. There was also one recent crash that occurred upon touching a save point.

[Jared Mitchell]

Desktop RTX 3070 Ti, playing through KH1 now. Didn't have any crashes until specifically returning to Traverse Town after completing first three worlds, then started encountering crashes on area loads. Just encountered a crash when first flying to Monstro. Otherwise stable so far.

[Nyx]

Origineel geplaatst door Akita:

Origineel geplaatst door The Nothing Man:

ok my friend
please post

tv/monitor
os
and
scaling in the os

hugs and also keep vsync ON not OFF as some say
fullscreen 1080 p at most for kh1 and kh2
and 59.89 fps max

post back
hugs

your help is using troubleshooting steps that have proven to be inconsistent across everyone, and in this thread.
People claim only 30 fps fixes issues, people claim the OS fixes issues, etc. No, it's random bugs, across basically all hardware, if you experience little, you're getting lucky more often than not. UNLESS YOU RUN A NEAR IDENTICAL ENVIRONMENT AS A STEAM DECK IN TERMS OF OS, PROTON(?), AND RDNA 2 GPU

https://imgur.com/0PHS2Wv if you need further re:iteration with OP of this thread.


I helped with testing re:fixed/re:fined back when the EGS versions had just come out, back then I was on a ryzen 3 1300x and an xfx rx 580 GPU. I had NO issues on 1.5+2.5 outside of KH2 crashes. KH1 and recom had no issues for me. To quote that "This is not a game issue" is not a good thing to say, as you are not elaborating, and it does not actually provide beneficial information. The ports, have been shoddy since release, but the issues present are for different reasons, presumably, and therefore why the effects and applications that are fixing them are also different, or varied across everyone. I see some people say refresh rate on helps in engine settings, i see some say turn it off as it causes crashing when loading cutscenes that cut the framerate down to 30 (maybe this is why some say 30 felt most stable. . .since all the cutscenes are cut to it anyway)


Re:

Origineel geplaatst door Nyx:

Reason for clarifying is the rdna 2 + Linux combo so far seem to be the only "stable" experience of the game so far where I've heard people with rdna 2 crash on Windows but not Linux yet.
I've seen audio crackle on Linux however

FWIW during my testing on the linux environment I did not encounter any audio crackling, or even the bass boosting that windows would do. I don't believe there were many, if any, audio issues, but if there were, something with how windows, or proton(? or whatever anymore) is handling the audio output is making it better or worse here.

I've experienced a tiny bit of audio crackling on the steamdeck myself but the distortion was very slight, but it was also the full extend of issues I've noticed and there have been proton/game updated since

But beside that was my steamdeck experience pretty much flawless.

[Jay]

Origineel geplaatst door Nyx:

Origineel geplaatst door Jay:

Yeah, lots of crashes here with a 5700xt in kh1 :/

Linux or Windows?
If so which distro.

I've not heard rdna2 crashing on Linux, just confirming it's on Windows.
If on Linux I would be curious about proton version and distro and potentially mesa version if you don't mind ?

Reason for clarifying is the rdna 2 + Linux combo so far seem to be the only "stable" experience of the game so far where I've heard people with rdna 2 crash on Windows but not Linux yet.
I've seen audio crackle on Linux however

Yeah, it is on Windows

[PantyRanger]

Kingdom Hearts Final Mix
I played up until Neverland when it started to crash frequently. Usually after about a hour of gameplay.

The crashes happen any time I move from one room to the next or to another world during load screens.

My first crash was after leaving the accessory shop in traverse town.

I have to restart the game any time I'm about to have long stretch of gameplay and I save frequently. Managed to beat the game in spite of it all.

The crashes happen without an error message or anything. The loading screen just freezes and the music stutters before the application closes on me.

Using Nvidia Geforce GTX 1050
CPU is Intel core i3 7100
Ram is 16gb.

Using windows 10.

[Heroxoot]

I should try this on my 6900XT but I'd guess the same things would happen to it as a 6800XT.

[Nyx]

Origineel geplaatst door Heroxoot:

I should try this on my 6900XT but I'd guess the same things would happen to it as a 6800XT.

Origineel geplaatst door Jay:

Origineel geplaatst door Nyx:

Linux or Windows?
If so which distro.

I've not heard rdna2 crashing on Linux, just confirming it's on Windows.
If on Linux I would be curious about proton version and distro and potentially mesa version if you don't mind ?

Reason for clarifying is the rdna 2 + Linux combo so far seem to be the only "stable" experience of the game so far where I've heard people with rdna 2 crash on Windows but not Linux yet.
I've seen audio crackle on Linux however

Yeah, it is on Windows

For both of you I know this might be an extreme hoop.

But if you want to play through properly, could you grab the linux distribution known as Nobara

It is gaming ready right out of the box and extremely user friendly, once you boot up stram go into steam settings and enable "steam play" rest should just be installing and playing the game out of the box.

I would advice putting linux on a secondary disk, or be willing to accept windows might throw a fit and need you to reformat windows 11.

But it would be a way for you to basically beat all the games, and then you can reinstall windows afterward if that's more comfortable.

Again this is a very extreme solution, and the better option would be square fixed their game but yeah.
Just leaving it out there as an option depending on how desperate you are, most controllers should be supported out of the box and you shouldn't need to ever touch a terminal or lift a finger to get the system gaming ready.

[Zephyr the Kibago]

it crashed on me every 10-20 mins whenever I was changing locations or starting cutscenes in KH1 and once when I was fighting a simple heartless in wonderland. I have an RTX 3070, didn't try to lock it into 60 fps since I had already refunded it by the time i learned of that potential temporary fix. Might re-buy it to see if it actually at least makes the crashing less frequent or hopefully nonexistent

[ARavagePencil]

Just crashed on a 3060ti and lost about 3 hours of progress in KH1.
It's a pretty hard crash. Either the game closes and that's it, or much worse, my GPU almost disconnects, switches out my audio drivers and defaults to outputting my audio to my desktop.
Only played KH1 (been unable to progress beyond the 2nd area due to the crashes wiping me out when I don't remember to save frequently) so I can't say anything about KH2 or others within the collection.