Save Data Corrupt

[IstBarP]

I just had this error message yesterday.. i've sent my save files to [e-mail].. hoping to get response..
I also mailed [e-mail] yesterday.. still no response yet..

This is the second time this happened to me.. i've been very unlucky i guess, but it's still very annoying.. i haven't been able to play for some time now, and i'm level 120 so i don't want to create a new profile..

[IstBarP]

If i'm being forced to play on a new profile i want something in return.. i have a lot of hours in the game.. :/

[IstBarP]

got an answer from them

"Thank you for submitting your recent request to Codemasters Customer Services concerning Grid Autosport.

If the game's saved file has genuinely become corrupt then there is little you can do, other than start a new save file I'm afraid.

Corruption in the saved file for Grid Autosport can be caused by synchronisation problems between your PC and Steam, unfortunately. We recommend that following to minimise the chances of this happening...

1) Turn off Steam Cloud synchronisation from the Steam settings menu
2) If you receive a message from Steam with regard to a difference between your saved file on the Steam Cloud and your hard disk, you should choose to use the file on your hard disc.
3) Always ensure that you shut down the game correctly and only run it from within the Steam client or from the Steam shortcuts in your system tray.
4) You should also never alter or attempt to manipulate any of the saved files that the game uses, as this can cause corrupt saved files.

Hope this helps.

Kind regards
Jorn
Codemasters Customer Services"

[Meszes]

I'm a bit surprised that Loore didn't create a sticky post for it here as well but maybe you can get some more info from Codies forum:

http://forums.codemasters.com/discussion/3085/corrupt-save-file-console-patches

[F8RGE]

The fix for corrupt save files has been applied to PC already, can you confirm you have the latest patches installed?

When did you send the save files through to [e-mail] ? Can you resend them with your forum name in them?

[IstBarP]

Hey Loore, i sent you the files again, with my forum name in the subject of the email, and the text of the email :)
Thanks for taking the time,,

Yea i have all the latests patches, and i have season pass.. this happened pretty much just after i installed the new expansion pack to be honest.. the game is from steam so it auto updates :)..

As i said, the last patch fixed it the last time on same profile

[IstBarP]

And, if you wanna know what happened just before this happened:
I was in a race. I completed about half a lap.. then i got disconnected.. then i reconnected to the same lobby (my friend was in it).. then half a lap later DC again (my friend didn't get disconnected either of the times.. only me)... then i restarted game, and couldn't lload profile afterwards.

[F8RGE]

Originally posted by *FPCG| IstBarP:

Hey Loore, i sent you the files again, with my forum name in the subject of the email, and the text of the email :)
Thanks for taking the time,,

Yea i have all the latests patches, and i have season pass.. this happened pretty much just after i installed the new expansion pack to be honest.. the game is from steam so it auto updates :)..

As i said, the last patch fixed it the last time on same profile

The team are currently looking into the save you sent. It's odd because since the patch with the save file fix we've not really seen any issues with corrupting saves. The ones we've investigated have all appeared to be from issues relating to outside of the game.

We'll take a look and get back to you with the outcome.

[IstBarP]

Thanks man!.. it's a good service.. i will look forward to an answer! :)..

[IstBarP]

bump

[F8RGE]

Originally posted by *FPCG| IstBarP:

bump

Team are still dissecting the save file.

[IstBarP]

Okay, thank you sir! :-).. i created a new profile that i'm playing on, can't wait to get back on my other profile

[Marinello]

Loore, I use 2 PC's to Play Grid, but at this moment i received this messenger about the corrupt save... if i try at the other PC, the problem will persists?
No man... i am crazy now :'(

[Darth Vader™]

Loore... I've sent an Email to "[e-mail], gridgame.com" regarding my save data being corrupted.. & I received a reply today saying that "there's little that can be done other than to create a new save"... Are you serious? After 222 hrs of GA gaming, Global level of 132, MP xp of 1.5 million, you guys are telling me to start over..???

I even sent my original save data profile as an attachment for you guys to be able to look into it... I'll be very dissapointed if there's NOTHING CODEMASTERS are willing to do...

I QUOTE :-

Thank you for submitting your recent request to Codemasters Customer Services concerning Grid Autosport.

If the game's saved file has genuinely become corrupt then there is little you can do, other than start a new save file I'm afraid.

Was the game saving your data when it crashed?

Kind regards
Rob
Codemasters Customer Services

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