The Last of Us™ Part II Remastered

The Last of Us™ Part II Remastered

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Pc Reboots after 15mins
So, after some comments on a previous post here on Steam, i've bought some 32gbs of RAM (kingston 3200mhz). The game now runs like butter, all good BUT after the new patch my pc constantly reboots while playing.
After 15-20mins it reboots, in matter of seconds.
Now what ive done so far is: running some test on my CPU, GPU and mobo, checking if the RAM is connected correctly, airflow, PSU stressing, drivers cleaning... still got no go for me. Game does not crash, it reboots.
This is what i get from win event manager (yes if its not a game problem its hardware BUT my pc does not reboots with other games!!)
rx6700 10gb ryzen 7 5800x

Errore hardware irreversibile. Hardware Error

Segnalato dal componente: core processore
Origine errore: Machine Check Exception
Tipo errore: Bus/Interconnect Error
ID APIC processore: 0
Last edited by David Parenzo (il Tigre); Apr 20 @ 1:04pm
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Showing 1-15 of 34 comments
apparently the current nvidia drivers cause this with frame generation enabled, but I'd still try other stability tests if you can, like a heavy furmark setting and something like y-cruncher
coth Apr 13 @ 5:06pm 
Still try JEDEC profile instead of XMP for memory.
SteveZee Apr 13 @ 5:30pm 
Your PC should never reboot. Thats probably a stability issue you have. Looks like some kind of processor hardware error. Detecting some kind of error in data integrity? Make sure your motherboard drivers are installed and uptodate if you haven't all ready. Run companion software from your motherboard to ensure this is usually the best idea. If you have overclocks or undervolts, try resetting bios back to factory defaults too.
What are your specs?

Windows version and build?

What GPU driver is currently installed?
Having this same type of issue, mine just shuts off. Stress testing everything, ran 7 minutes on a CPU stress test with no issues, but the game couldnt last a minute on the load screen.
Originally posted by Night Shift Noodler:
Having this same type of issue, mine just shuts off. Stress testing everything, ran 7 minutes on a CPU stress test with no issues, but the game couldnt last a minute on the load screen.
try y-cruncher
so im running a ryzen 7 5800x CPU, rx 6700 GPU and win11. Ive "talked" with chatgpt and the problem seems to be Windows11 or some defective AMD drivers. Now im testing other games to see if its only The last of us pt2.

Originally posted by animal_PLANET:
What are your specs?

Windows version and build?

What GPU driver is currently installed?
Originally posted by coth:
Still try JEDEC profile instead of XMP for memory.
ive tried both. XMP is now on default 2666mhz
I'm pretty sure you have no issues with your hardware, this pc port is just simply ♥♥♥♥♥♥♥, but I might have a fix for you.
I had the same problem since the 1.0 hotfix patch, pc rebooting after playing for a while. What I could find online is people saying that a pc rebooting can't be a software issue, and it's likely a bad psu. So I borrowed my friend's perfectly working psu, and with that my pc was still rebooting the same. Then I thought maybe something's up with my ram, so I did a memtest86, which came up with nothing. Then I remembered that at release, I did not have this problem, so I reverted to the release version of the game and voilá, no more rebooting or crashes. I can play for hours without any problems.
Im going to try going back to release after work tonight, I remember when Part 1 released it didnt run all that great but nothing to this extent. I reverted my drivers too since all ive heard about the latest was how it negatively affected some games
Originally posted by FrostyBear:
I'm pretty sure you have no issues with your hardware, this pc port is just simply ♥♥♥♥♥♥♥, but I might have a fix for you.
I had the same problem since the 1.0 hotfix patch, pc rebooting after playing for a while. What I could find online is people saying that a pc rebooting can't be a software issue, and it's likely a bad psu.
A PC switching itself off – a power supply (or demand) problem or a thermal problem.

My understanding is that sudden reboots are typically caused by some problem in a driver or the OS kernel[en.wikipedia.org], but you're not wrong to check: though I've not seen reboots caused by a failing PSU, I have seen glitching (programs crashing) caused by one.
So I borrowed my friend's perfectly working psu, and with that my pc was still rebooting the same. Then I thought maybe something's up with my ram, so I did a memtest86, which came up with nothing. Then I remembered that at release, I did not have this problem, so I reverted to the release version of the game and voilà, no more rebooting or crashes. I can play for hours without any problems.
I'm reasonably sure that what you're seeing is a kernel or driver bug which just happens not to be triggered by that older version.

I think that it's time for you to try different driver versions, older OS kernels, that kind of thing. If there's any consistency in when the reboots are happening, make note of it. Record one happening (use any suitable external recording device). Report a bug against (initially) the graphics driver.

Or set all graphics settings to minimum (it's also possible that disabling any features which were changed will be enough), check to see if it reboots with those settings, then change one thing at a time and re-test.
Last edited by Not Mr Flıbble; Apr 14 @ 10:15am
Originally posted by Not Mr Flıbble:
Originally posted by FrostyBear:
I'm pretty sure you have no issues with your hardware, this pc port is just simply ♥♥♥♥♥♥♥, but I might have a fix for you.
I had the same problem since the 1.0 hotfix patch, pc rebooting after playing for a while. What I could find online is people saying that a pc rebooting can't be a software issue, and it's likely a bad psu.
A PC switching itself off – a power supply (or demand) problem or a thermal problem.

My understanding is that sudden reboots are typically caused by some problem in a driver or the OS kernel[en.wikipedia.org], but you're not wrong to check: though I've not seen reboots caused by a failing PSU, I have seen glitching (programs crashing) caused by one.
So I borrowed my friend's perfectly working psu, and with that my pc was still rebooting the same. Then I thought maybe something's up with my ram, so I did a memtest86, which came up with nothing. Then I remembered that at release, I did not have this problem, so I reverted to the release version of the game and voilà, no more rebooting or crashes. I can play for hours without any problems.
I'm reasonably sure that what you're seeing is a kernel or driver bug which just happens not to be triggered by that older version.

I think that it's time for you to try different driver versions, older OS kernels, that kind of thing. If there's any consistency in when the reboots are happening, make note of it. Record one happening (use any suitable external recording device). Report a bug against (initially) the graphics driver.

So yeah, I've played for like 2hrs to mafia 1 remake and death stranding without any reboots. So I presume that this ass of a game is doing all by itself. I've checked with HWinfo and submitted an SVC file ( I believe it's the corrent file format idk) to chatgpt and it checked that everything is OK, in-game and idle. So it's not an hardware issue. I want to try with another PSU though, so I'll check this later.
About the version of this ugly game, I'll try to downgrade it and see if it's better.
Originally posted by Night Shift Noodler:
Im going to try going back to release after work tonight, I remember when Part 1 released it didnt run all that great but nothing to this extent. I reverted my drivers too since all ive heard about the latest was how it negatively affected some games

Yeah. Just for this game I've reverted to an old GPU amd driver. I couldnt even open the first menu without changing the driver...
Last edited by David Parenzo (il Tigre); Apr 14 @ 10:33am
It's likely that your PSU is drawing too much power and shutting it down, either that or the PSU is failing. You will probably have to replace the PSU. This can change per game, because some games draw more power than others depending on your configuration.

For instance, I had an 8800 GTS I installed way back in the day but only Crysis caused it to crash at the time. No other game did, so I didn't know it was PSU, but lo and behold, replacing the PSU with a more powerful one fixed the crashes.
Last edited by Froggystyle; Apr 14 @ 10:34am
Originally posted by Froggystyle:
It's likely that your PSU is drawing too much power and shutting it down, either that or the PSU is failing. You will probably have to replace the PSU. This can change per game, because some games draw more power than others depending on your configuration.

For instance, I had an 8800 GTS I installed way back in the day but only Crysis caused it to crash at the time. No other game did, so I didn't know it was PSU, but lo and behold, replacing the PSU with a more powerful one fixed the crashes.

Wow, yeah I'll try to swap to another PSU. Thanks
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