The Last of Us™ Part II Remastered

The Last of Us™ Part II Remastered

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Any solution for constant random crashes?
Does anyone figured out a solution for the constant random crashes (the ones that occurs randomly every 5-20mins of gameplay)

The fixes solution from Nixxes website do not works at all, and their messaging are useless, they keep saying the same thing over and over
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Showing 1-11 of 11 comments
episoder Apr 13 @ 4:57am 
which fix you tried? i reckon the pagefile increase should do the trick. or perhaps your cpu is throttling or getting unstable under load, over time?
I had random crashes but idk if it's placebo, but I went into the game folder and right clicked on tlou-ii.exe and tlou-ii-l.exe and went to properties -> compatibility-> check the box run as administrator and check the box for "disable full-screen optimisations".

Haven't had any crashes yet since.
cOLTy Apr 13 @ 5:39am 
After update i crash on startup everytime
Cadsuane Apr 13 @ 5:41am 
Originally posted by episoder:
which fix you tried? i reckon the pagefile increase should do the trick. or perhaps your cpu is throttling or getting unstable under load, over time?

I tried those fixes : https://support.nixxes.com/hc/en-us/articles/24753166791069-The-game-crashes-with-a-0x887A0006-DXGI-ERROR-DEVICE-HUNG-error?input_string=game+crash+endlessly
But it do not works at all

What is the pagefile thingy?
Cadsuane Apr 13 @ 5:41am 
Originally posted by PRAET0R1AN™:
I had random crashes but idk if it's placebo, but I went into the game folder and right clicked on tlou-ii.exe and tlou-ii-l.exe and went to properties -> compatibility-> check the box run as administrator and check the box for "disable full-screen optimisations".

Haven't had any crashes yet since.

I'm gonna give a try with this, maybe it works! I'll let you guys know on this thread if i do not get crashes anymore
episoder Apr 13 @ 5:51am 
Originally posted by Cadsuane:
What is the pagefile thingy?

video memory related from the sticky post in here.

https://support.nixxes.com/hc/en-us/articles/21441802890269-Video-Memory-Crash
Last edited by episoder; Apr 13 @ 5:52am
Cadsuane Apr 13 @ 5:58am 
Originally posted by episoder:
Originally posted by Cadsuane:
What is the pagefile thingy?

video memory related from the sticky post in here.

https://support.nixxes.com/hc/en-us/articles/21441802890269-Video-Memory-Crash

Oh the settings they recommend for this fix are already on by default on my settings
The dxgi device hung error is getting old. It has nothing to do with video memory. The Nixxes link is wrong - it still happens with the latest BIOS on ASUS boards and with automatically manage paging file enabled. Spider-Man 2 has the exact same issue that they still haven't fixed and likely never will.
Nephthys Apr 13 @ 10:02am 
Originally posted by Cadsuane:
Does anyone figured out a solution for the constant random crashes (the ones that occurs randomly every 5-20mins of gameplay)

The fixes solution from Nixxes website do not works at all, and their messaging are useless, they keep saying the same thing over and over

I've had the same problem as you. Crashes every 15-20 min of gameplay. I might have found a way that i've not seen anywhere else. I did the PageFile fix but still had those crashes. I inspected the log i saw an "access violiation" error, related to RAM. So i tried to disable XMP Profile on my BIOS. Since i did this, i've played several hours without a crash or any stuttering. I'm running a B650 X GAMING V2 from Gygabyte and have 32Gb or GDDR5 4800 mhz Corsair ram. REMEMBER I DID BOTH PAGEFILE FIX AAAAND DISABLE XMP PROFILE. And it's only for this game, every other game i played with XMP profile worked well, so it's game related. If you have the dxgi error , lower your graphics to "High" instead of veryhigh should fix the issues.
Cadsuane Apr 13 @ 11:03am 
Originally posted by Nephthys:
Originally posted by Cadsuane:
Does anyone figured out a solution for the constant random crashes (the ones that occurs randomly every 5-20mins of gameplay)

The fixes solution from Nixxes website do not works at all, and their messaging are useless, they keep saying the same thing over and over

I've had the same problem as you. Crashes every 15-20 min of gameplay. I might have found a way that i've not seen anywhere else. I did the PageFile fix but still had those crashes. I inspected the log i saw an "access violiation" error, related to RAM. So i tried to disable XMP Profile on my BIOS. Since i did this, i've played several hours without a crash or any stuttering. I'm running a B650 X GAMING V2 from Gygabyte and have 32Gb or GDDR5 4800 mhz Corsair ram. REMEMBER I DID BOTH PAGEFILE FIX AAAAND DISABLE XMP PROFILE. And it's only for this game, every other game i played with XMP profile worked well, so it's game related. If you have the dxgi error , lower your graphics to "High" instead of veryhigh should fix the issues.

Do the Disable XMP is easy to do? It's just a box to check/uncheck in the bios?
Cadsuane Apr 13 @ 11:19am 
23:47:23:040 (00019680) > [Crash] Unhandled exception at address 0x00000000e1774770 (code: 0xc0000005): "Access violation"
This is what I see in the lastest logs, so it looks to be the same issue as you had, I gone into my BIOS, and I saw that A-XMP was already disabled, but idk if XPM and A-XMP are the same?
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