The game crashes in the theater after the guitar scene

[chevzor]

Every time Ellie finishes playing the guitar in the theatre, my screen goes black and game crashed.
Checked the game files in the steam, didn't help.

[0x90]

Not on my end but others have the same problem: https://steamcommunity.com/app/2531310/discussions/0/591767669138560070/

[Badmood]

Same here with latest driver

[Leon^]

Yes,i have same problem,crashes with Brithday Gift. I pay money for a game and not progress any.

[Leon^]

but older driver its also crashes.

[Xato]

mine crash as well, but doing a restart on your PC will fix it (for me at least)

[MooJuice]

change the volumetric fog setting lower, that helped for me

[Badmood]

Changing "Upscaling dynamic resolution" option to NO solved problem for me . I'm in Part 2 now (had problem in cinematic transition when Ellie play guitar)

[Leon^]

I restart PC and nothing,i try volumetric fog for low setting. I have processor intel i5-11-600 and RTX 3070.

[Snakenot]

Yes,i have same problem

[Battlegiraffe]

I have RTX 4080 and AMD Ryzen 9 7900X3D - My game has been working fine on High and Very High settings throughout...EXCEPT for the Ellie playing the guitar scenes. These don't "crash" per se, but the guitar scenes can't be exited. Once Ellie is playing the guitar, she just keeps playing and strumming and it won't move to a cut scene or an exit scene at all. The first time this happened earlier in the game, there was an option not to pick up the guitar at all, so I was able to bypass it. But when Ellie is first exploring the theater, I don't think there is an option to NOT pick up the guitar, so now I am stuck and can't advance the story at all because I can't exit the guitar playing mini-game.

UPDATE! - I managed to narrow the problem down, I think. Before, instead of crashing, whenever I entered the guitar-playing scenes, I wasn't getting the guitar-chord prompts. (The little highlighted line next to each chord that indicates which one you're supposed to play next, and in what order. I was just getting a blank guitar circle which I could play but couldn't advance out of.

My solution: I exited the game, verified all Steam game files (they were fine), re-downloaded the Nvidia driver for my graphics card, and reset all the game settings to "default" (or lowered some of them further). Then restarted the game, hit "continue", and it took me back into the guitar playing minigame where I suddenly had the guitar prompts again and was able to finish that part without crashing, and then continue the game. Once I got to the next location, I reset all the graphics back to a high level. Aside from one crash when I tried to move too quickly (I think it was the motion blur that did it), the game has been running fine with exceptional detail. I will see how things work if there is another guitar-playing scene.

[Snakenot]

I set to resolution to 1920x1080 and and Fog to LOW. Works !!!

[Leon^]

send of all-trying change resolutoin for 1080p is help for me.

[Leon^]

i play in 1440p and is broken but i change for 1080p and is ok.

[Leon^]

you want change again for 1440p later.

[Leon^]

Thx Snakenot