Can't bind account

[Я3M]

I login from steam but can't bind google , apple , and facebook

[Tsuru]

We need more info.

What happens when you bind the account? Is there an error?

What steps did you take to do so?

[Я3M]

Tsuru a écrit :

We need more info.

What happens when you bind the account? Is there an error?

What steps did you take to do so?

It says it's successfully login but nothing is happening it's always asking to be bind.

Tried restarting and binding it, same issue.

[Tsuru]

Я3M a écrit :

Tsuru a écrit :

We need more info.

What happens when you bind the account? Is there an error?

What steps did you take to do so?

It says it's successfully login but nothing is happening it's always asking to be bind.

Tried restarting and binding it, same issue.

So this is before you even log in?

Binding is not done here. You are simply logging on to your account. Binding your account to other logins (facebook/google/apple) is done after logging in and going to your account settings in game.
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Now if you log in through steam and its and click the start button and it says "do you wish to bind to steam?" That happens often. Usually hitting confirm on that once or twice will get past that screen.

If its doesnt and keeps looping, you can try logging out by hitting the button in the top right that looks like a door with an arrow. Then simply hitting the login button on the screen and selecting steam.

[Gael]

I'm having the same issue as OP; Not in the fact that it's not binding but I'm in a login loop. I've already been playing on Mobile and want to sync my account progress across platforms, so I'm looking for assistance

Edit: I changed my default browser to Chrome and re-tried, and that seems to have worked, maybe try that?

[Я3M]

Tsuru a écrit :

Я3M a écrit :

It says it's successfully login but nothing is happening it's always asking to be bind.

Tried restarting and binding it, same issue.

So this is before you even log in?

Binding is not done here. You are simply logging on to your account. Binding your account to other logins (facebook/google/apple) is done after logging in and going to your account settings in game.
-----------

Now if you log in through steam and its and click the start button and it says "do you wish to bind to steam?" That happens often. Usually hitting confirm on that once or twice will get past that screen.

If its doesnt and keeps looping, you can try logging out by hitting the button in the top right that looks like a door with an arrow. Then simply hitting the login button on the screen and selecting steam.

I already logged in through steam, the problem is binding the account to other social media like facebook, google and apple account

[Я3M]

Gael a écrit :

I'm having the same issue as OP; Not in the fact that it's not binding but I'm in a login loop. I've already been playing on Mobile and want to sync my account progress across platforms, so I'm looking for assistance

Edit: I changed my default browser to Chrome and re-tried, and that seems to have worked, maybe try that?

I'll give this a try since I'm using brave as the browser



UPDATE: It did work, thank you much Gael

[Rail]

I wish it would work that way, was using brave as well, tried with opera, edge, firefox and chrome. It doesn't work. It says that the account is already bound, which isn't the case. Started the account on steam, tried with like 5 accounts already, also facebook but no luck.

[gone's]

Same problem here

[Beaky]

Thanks to Gael also! My current default is "Brave"
What i did was to set my default browser to "Edge" via Windows Setting then I bind my gmail account via the PC app which works out. Don't copy and pass the link from Brave to Edge, which did not work.

Thereafter I use my gmail to access my game on phone. This should work with other browser and not just "Edge" also.

[Rail]

Beaky a écrit :

Thanks to Gael also! My current default is "Brave"
What i did was to set my default browser to "Edge" via Windows Setting then I bind my gmail account via the PC app which works out. Don't copy and pass the link from Brave to Edge, which did not work.

Thereafter I use my gmail to access my game on phone. This should work with other browser and not just "Edge" also.

Unfortunately tried but doesn't work, I'm aware about default app settings in windows. Ingame it says this account is already bound, but it's not, support can't help either, they are unable to unbind it manually.

Did you start your account on steam or google? I did on steam and gaels solution seems to apply only to those that started on phone, to my point of understanding.

https://i.imgur.com/TYM7BjJ.png

[76561199657283262]

when you try to bind account while on steam it automatically just binds to steam and you get the rewards for it, I don't think you can bind it to anything else

[Rail]

Madeyoulook a écrit :

when you try to bind account while on steam it automatically just binds to steam and you get the rewards for it, I don't think you can bind it to anything else

So you say when you started on steam you are stuck on pc and can't play on phone?

[TigerNightmare]

Rail a écrit :

So you say when you started on steam you are stuck on pc and can't play on phone?

I started on Steam, I needed to bind to Google to connect my account to the phone version.

[Rail]

TigerNightmare a écrit :

Rail a écrit :

So you say when you started on steam you are stuck on pc and can't play on phone?

I started on Steam, I needed to bind to Google to connect my account to the phone version.

And that worked while it was bound to steam? Can't bind it to anything other than steam. I think there can only one bind at the same time but no idea how to unbind something.

[TigerNightmare]

Rail a écrit :

And that worked while it was bound to steam? Can't bind it to anything other than steam. I think there can only one bind at the same time but no idea how to unbind something.

My issue was that I couldn't find where to do it. I swore I saw it when I first ran the game, but in actuality, it was in a poorly-labeled place I don't look normally. You can get to it in two places in the game. Settings/Account/User Center/Safety Center is one, the other is the Event button (trumpet icon), the Bind Your Login tab, then Proceed to Bind.