Audio bug making a crackling noise over everything

[Skelly]

Does anyone else get this audio issue where randomly in a cutscene, this loud crackly static sound overpowers the audio and stays, making everyone's voices and music staticy alongside it?

[Dev]

Sometimes switching from dx12 to 11 helps if you’re playing on a lower end hardware

[Porte213]

Yes, sounds like my problem. Happens 100% when multiple enemies appear

[Hades]

same, any fix yet

[Juicy Pork Chop]

Didn't get this at all yesterday but I'm getting it today

[Juicy Pork Chop]

I fixed it on my side. I don't know why it happened or why it fixed it but recompiling shaders and reinstalling audio drivers seemed to work

[mangafee]

Same here, updated to latest drivers (4070ti) but the scene itself isn't affected, its all audio on my end. Looking for a solution before I play too much because I really enjoy the FF cutscenes and would rather see if its a me issue or something that needs to be fixed. Maybe the use of English for voiceover has something to do with it? My only guess.

^ Ill try the same since it worked for you

[Kly]

Originally posted by mangafee:

Same here, updated to latest drivers (4070ti) but the scene itself isn't affected, its all audio on my end. Looking for a solution before I play too much because I really enjoy the FF cutscenes and would rather see if its a me issue or something that needs to be fixed. Maybe the use of English for voiceover has something to do with it? My only guess.

^ Ill try the same since it worked for you

I have 4070 and i91300kf game just every minute gives audio crackle, drivers are also the latest installed, I do not know what to do, already googled what I could, apparently it's a problem with the engine and crooked hands studio, because similar problems were more than 4 games Final Fantasy

[S7even]

I have the same problem since the demo and still not fix in full version. I dunno what trigger this crackling sound and how to fix it

[mangafee]

Ok, so I REALLY want to get on with playing this game, lol, so I tried troubleshooting the above by (clean) re-installing drivers but was running into the same issue. I went so far as to delete folders and registry entries to make sure the landing pad was clear. I still experienced the crackle. Frustrated I started playing another game (Star Trucker, awesome game) and heard the SAME crackle in the menu. So now I knew it was something with the drivers as I've already played the game and didn't experience this issue.

Maybe in the past I'd start diagnosing and figuring out the conflict (no visible in device manager) but I'm not that interested anymore. I usually wipe my system once a year just to clean the cobwebs so I figured I'd do it now. Reinstalled OS, AV, video and audio drivers and reinstalled the game.

Fixed.

So, it was a me problem. Its something inbetween, the drivers most likely. I've had gameday ready Nvidia drivers do this sometimes where there is some weird irregularity (the last time it was the card running hot, that I had an issue that is, I usually dont, Nvidias good). I wonder if the clean install wasnt so clean. In any case, that was my journey, hope that helps someone get to an easier solution.

:edit:

if it helps, dxdiag:
System Manufacturer: ASUS
System Model: System Product Name
BIOS: 3202 (type: UEFI)
Processor: AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~4.2GHz
Memory: 65536MB RAM
Available OS Memory: 65448MB RAM
Page File: 13661MB used, 61003MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.6.1
DxDiag Version: 10.00.22621.3527 64bit Unicode

[Kly]

Originally posted by mangafee:

Ok, so I REALLY want to get on with playing this game, lol, so I tried troubleshooting the above by (clean) re-installing drivers but was running into the same issue. I went so far as to delete folders and registry entries to make sure the landing pad was clear. I still experienced the crackle. Frustrated I started playing another game (Star Trucker, awesome game) and heard the SAME crackle in the menu. So now I knew it was something with the drivers as I've already played the game and didn't experience this issue.

Maybe in the past I'd start diagnosing and figuring out the conflict (no visible in device manager) but I'm not that interested anymore. I usually wipe my system once a year just to clean the cobwebs so I figured I'd do it now. Reinstalled OS, AV, video and audio drivers and reinstalled the game.

Fixed.

So, it was a me problem. Its something inbetween, the drivers most likely. I've had gameday ready Nvidia drivers do this sometimes where there is some weird irregularity (the last time it was the card running hot, that I had an issue that is, I usually dont, Nvidias good). I wonder if the clean install wasnt so clean. In any case, that was my journey, hope that helps someone get to an easier solution.

:edit:

if it helps, dxdiag:
System Manufacturer: ASUS
System Model: System Product Name
BIOS: 3202 (type: UEFI)
Processor: AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~4.2GHz
Memory: 65536MB RAM
Available OS Memory: 65448MB RAM
Page File: 13661MB used, 61003MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.6.1
DxDiag Version: 10.00.22621.3527 64bit Unicode

Hi I solved this yesterday, apparently it's most often related to new intel processors but maybe not only that. You need to turn off all energy efficient cores of your processor, to do this find out how many energy efficient cores your processor has, in my case there are 16.

1. open task manager
2. In the left corner select the item - Details (2nd item from the end).
3. In the item Link look for the process of the game FINAL FANTASY XVI before this, of course, run the game.
4.Right-click on the FINAL FANTASY XVI process and select (set similarity).
5. In front of you should appear checkboxes where you can disable the above processors, and starting from the end go energy efficient cores are their and need to turn off, in my case 16. After you click save and that's it.

[Kly]

Originally posted by S7even:

I have the same problem since the demo and still not fix in full version. I dunno what trigger this crackling sound and how to fix it

Hi I solved this yesterday, apparently it's most often related to new intel processors but maybe not only that. You need to turn off all energy efficient cores of your processor, to do this find out how many energy efficient cores your processor has, in my case there are 16.

1. open task manager
2. In the left corner select the item - Details (2nd item from the end).
3. In the item Link look for the process of the game FINAL FANTASY XVI before this, of course, run the game.
4.Right-click on the FINAL FANTASY XVI process and select (set similarity).
5. In front of you should appear checkboxes where you can disable the above processors, and starting from the end go energy efficient cores are their and need to turn off, in my case 16. After you click save and that's it.

[mangafee]

Thanks Kly, hope that helps someone, Im using a Ryzen chipset. I can say that after a clean install Im good to go.

I did have some suspicions if I had cared to investigate, namely Alienware software which I believe may have been causing some issues. If you download anything Alienware you get this encumbering suite thats super delicate. I had it due to headphones I jacked in (its not necessary for use), will refrain in the future. I do like Alienware products (peripherals, they have an awesome look and are good quality) to be sure, just not the software.

Not saying above did it but maybe it gets some noses sniffin'

:edit: forgot to add that I've been playing for a few hours and not a single blip, so definitely not the game (of which Im enjoying despite no widescreen.... I give up Japan, because I want to play your games I will concede the inches for the game...)

[Kly]

Originally posted by mangafee:

Thanks Kly, hope that helps someone, Im using a Ryzen chipset. I can say that after a clean install Im good to go.

I did have some suspicions if I had cared to investigate, namely Alienware software which I believe may have been causing some issues. If you download anything Alienware you get this encumbering suite thats super delicate. I had it due to headphones I jacked in (its not necessary for use), will refrain in the future. I do like Alienware products (peripherals, they have an awesome look and are good quality) to be sure, just not the software.

Not saying above did it but maybe it gets some noses sniffin'

:edit: forgot to add that I've been playing for a few hours and not a single blip, so definitely not the game (of which Im enjoying despite no widescreen.... I give up Japan, because I want to play your games I will concede the inches for the game...)

Good that everything works, I meet such a first time, maybe in rdr2 there was such a thing but very rare. When I was looking for a solution to this problem, I came across that it seems to be a problem at the level of the game engine, because more than 5 games finnal fantasy and there was a similar bug with sound, including even on ps5, I do not want to seem strange but most of the Japanese games are very shoddy and long treat their projects it saddens me.