FINAL FANTASY XVI

FINAL FANTASY XVI

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Sacko Sep 28, 2024 @ 11:06pm
Game will not run no matter what I try
Will not run no matter what I try - Driving me crazy
I have the steam version of the game and it has never worked for me. I tried every trick and tip out there with no luck. Here is my current setup:

CPU: Intel I7 14700KF

GPU: Geforce RTX 4070 Ti Super (16gb)

RAM: 2x16 GB DDR5 6000

Mobo: Gigabyte Z790 Aorus Elite AX

SSDs: 980 Pro (1 TB) and 990 Pro )2 TB)

OS: Windows 11 Pro

Whenever I run the game, it literally just say: Running, 100% then closes. Nothing happens. I can't get any splash screen to show. So far I have followed these steps from these popular videos:

https://www.youtube.com/watch?v=YFMJ7I15Tl0&ab_channel=AarohanTechSol

https://www.youtube.com/watch?v=y_cTj2td_88&ab_channel=RecoverAndroidData

Updated my BIOS to the latest firmware (including the Intel micro patch)

Updated my GPU to the latest version

Updated Windows 11

Deleted the PSOL file in the Local folder

Run FFXVI as administrator and with compatibility modes (Windows 7 and 8)

Run the game in steam with arguments (-dx11, -dx12, -windowed)

Added firewall exception

Increased the VRAM on all my drives to 98304 MB

Run with High Performance in Advanced graphic settings.

I was even so desperate than I followed the steps to bypass the AVX2 requirements (I have a 14th gen intel so shouldn't matter)

Nothing seems to work. I run the game perfectly with my Alienware Laptop (M15 R4) which has way less power than my build.

The one thing I noticed between my desktop and laptop is that the PSOL files would not get past 74 KB on my desktop and will always reset. But on my laptop it was 123 MB. Which suggests it is not even downloading it to start the game.

Any help will be greatly appreciated. Thanks
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Showing 31-41 of 41 comments
iameatingjam Nov 2, 2024 @ 7:10am 
Originally posted by crsnik618:
1st of all, does this happens to every other games or just FF16 on pc? for me just FF16, i've read lots of forum and discussion, only FF116 on PC appear to have this issue, so it's definitely not the hardware! it's the game itself. I was 55 hours of play time into it and done the 1st DLC, started happening when playing 2nd DLC. weird right?

done all the mentioned suggestions from every dicussion i've read; reddit, youtube, steam etc, including uninstall the game, delete all FF16 files and reinstall. still the same. it happens to varies type of gaming rig specs, AMD & intel. if this is hardware issue, it should have affected other games as well.

Not necessarily. Different games run different commands and stress different parts of the cpu, and have different voltage requirements, different amperage requirements etc.

All you have to do is reduce mhz by 400 on all cores. turn xmp OFF and turbo 3 off (and tvb if its an i9). If that solves the problem, IT IS THE CPU, no ifs ands or buts about it. This just happens to be the first symptom you have encountered.

Might be minor degradation at this point, but if it is, it wont get better, and it will get worse unless you start underclocking. But if the downclock DOES solve the problem, I would do an rma ( don't worry, they accept pretty much all raptor lake cpus now). They even do cross shipping. But please dont do an rma before you have confirmed the cpu is the problem.... don't want to go replacing a perfectly fine cpu.

But if it is the problem and you do an rma, when you get your new CPU, don't stress it so hard. You know by reducing my clocks from 5.5/4.3 to 5.1/3.9 and a small undervolt, I lose like 1-3% performance, depending on the task. I'll up the clocks if I need to, like in a situation where I'm cpu limited. But since I game at 4k that pretty much never happens. I also run my memory at sane clocks, 6000mts. If you wanted to be super safe you would run at 5600 or even xmp off. But I'm doing 6000mts. These 7000 - 8000 ram kits, good way to help kill your cpu because the imc has to upclock to keep up with them which puts even more stress on the ringbus which is the component hypothesized to be failing.

Anyway, I wont overload you but all you need to do is the test, I already explained how. Instead of thinking of reasons why the answer you want to be true is true, why not test to see if it actually is true?

Seriously, if you do what I said, reduce ALL clocks by 400mhz and turn xmp off, and the problem persists, you can sleep tight knowing your cpu is not the problem.

I mean the rest is irrelevant. Just do the test, and see if its solves the problem. Thats it.
Last edited by iameatingjam; Nov 2, 2024 @ 7:17am
crsnik618 Nov 2, 2024 @ 7:25am 
right now the issue is only one game vs majority systems... so I'd rather not...
iameatingjam Nov 2, 2024 @ 7:34am 
Originally posted by crsnik618:
right now the issue is only one game vs majority systems... so I'd rather not...

All right... do as you wish. I just hope for your sake it is a software problem because if its minor degradation, it will turn into moderate degradation and then severe degradation before long. At least intel extended rma so you probably dont have to worry about running out anytime soon.

Btw, what preventative measures have you taken? Reduced ac/dc or set a vid offset? Whats vcore look like? Because even on my latest bios, with default settings its nearly reaching 1.5v, on an i7! Not sustainable voltage!

So I've done some things to get it lowered below 1.3 (downclock and an undervolt). There's diminishing returns after 5ghz anyway, and the higher you go, the more voltage is required and less performance impact it has. Seriously, do a benchmark. Compare 5.3 to 5.5 and see if you can see a difference. Or if you got an i9. Try 5.5. vs 5.7 and see if you can see a difference. Its nothing but marketing numbers and ego. I've decided I got to let that go. Especially when all I'm doing is gaming at 4k. Its literally completely irrelevant. And with ecores, they dont matter for gaming. they might help say, with shader compilation or decompression. But whether they are running at 3.9 or 4.3, they still get the job done pretty fast if you have 12/16 of them. And if you run at default settings, you are at a very high risk of failure, unless you happen to get a good bin.

Then we have memory, the higher the mts, the higher you're xmp profile is likely to put VCCSA and vddq_tx voltages, even more things to help your cpu die. You might be able to lower them and remain stable, from what you're default xmp profile puts, which is what I have done. But still, I really think fast memory on raptor lake is a bad idea. You can gain just as much performance from a moderate trefi increase, which does not tax the imc.

Its a shame these cpus require personal attention and tinkering to remain stable longterm, but thats just how it is. All because intel went and pushed it a bit too far this time.
Last edited by iameatingjam; Nov 2, 2024 @ 9:18am
AHill3780 Nov 11, 2024 @ 7:13pm 
I'm having the same issue with a 7800x3D + 3090ti. Game shows the steam loading screen but the launcher never runs. Task Manager shows the ffxvi executable under the background processes with no CPU usage but never fires up.

I finally let it just stay without killing it and after reading through every post here (somewhere between 15 - 30 minutes?) I get a pop-up message from the process that says the following:

The server is not available. Check your Internet connection and click "Retry".

In case the problem persists, click "Next" to open the support website in the default browser.

And it provides the Retry and Next buttons.

Is it conceivable his problem is connected to the Intel microcode issue? Sure, but that's an extreme, costly jump to make. It sounds far more likely this is a game or network issue and not a CPU issue.

Just like in my case, it sounds like every other game works fine except for FF16. I'm not ruling out the CPU, but in my 20+ years experience, when everything else works but the one thing, the problem tends to be the one thing.

When you launch the application, what is task manager showing for you, does it match what I'm seeing? Does the process actually load but do nothing? Have you left it long enough for the server connection retry attempts to fail out and prompt you with the same message I just got?

This message brought to my attention that this is the first time I've tried to launch the game since I switched ISP's after moving. It worked find on my old Spectrum connection, but now I'm on Comcast and it's saying it can't reach the servers.

I haven't walked through troubleshooting the ISP route yet so I can't comment on if this is going to fix my issue, but I would be curious to know your circumstances. What is the process doing after you launch, and what ISP do you use?

Before running out and dropping a ton of cash on a new CPU, or messing with OC tuning; rule out a network issue.

EDIT - Mm. Yep, Deunvo issue. Can't load the anti-tamper site and won't launch the game. Should have put two and two together earlier. This is going to be fun...

Okay, so fixing this was easy enough in my case. When I moved apartments and changed ISP my unifi controller died and I had to buy a new Unifi Dream Machine. Well, turns out while configuring it I enabled the country restrictions and allowed only US. When I removed this country restriction, the game starting loading without issue.

This exact issue is not likely what is causing your problem, but the symptoms you are describing sound exactly like a DRM issue. The process launches, but the game does not load. It's likely because it cannot contact Denuvo to authenticate that you are running an authentic copy of the game so it isn't allowing it to run. Check your router and firewall settings to make sure you aren't blocking it like I was.

An easy way to tell for me was to try and load https://support.codefusion.technology/anti-tamper/

If the page won't load, then your problem is that you are blocking it somewhere. Windows firewall, hardware firewall, something.

Best of luck, I hope this helps you resolve your issue so you can enjoy your game!
Last edited by AHill3780; Nov 11, 2024 @ 8:40pm
iameatingjam Nov 11, 2024 @ 9:37pm 
Originally posted by AHill3780:
I'm having the same issue with a 7800x3D + 3090ti. Game shows the steam loading screen but the launcher never runs. Task Manager shows the ffxvi executable under the background processes with no CPU usage but never fires up.

I finally let it just stay without killing it and after reading through every post here (somewhere between 15 - 30 minutes?) I get a pop-up message from the process that says the following:

The server is not available. Check your Internet connection and click "Retry".

In case the problem persists, click "Next" to open the support website in the default browser.

And it provides the Retry and Next buttons.

Is it conceivable his problem is connected to the Intel microcode issue? Sure, but that's an extreme, costly jump to make. It sounds far more likely this is a game or network issue and not a CPU issue.


Your issue is nothing like the issue above. I'm not talking to OP its somebody else with a different issue that can be tied to degradation, I think you're getting two things confused or something. And what do you mean its a costly jump to make? I am just outlining a test he can do to rule it out the cpu and he doesn't want to do it. If it is the cpu, getting it replaced by intel is easy. If its not the cpu, at least you can sleep easy knowing its... not the cpu.
Last edited by iameatingjam; Jan 1 @ 1:34am
embryoenigma Dec 29, 2024 @ 8:50pm 
Same problem here. Can't find a fix. Wound up requesting a refund 😔
crsnik618 Dec 29, 2024 @ 9:49pm 
previously I ran the game on rx7600xt with driver version 24.08. it works fine, not perfect but still playable for the whole extended DLC. BUT... there will be error - "please update to newer version of driver" each time you launch the game. just ignore it.

this driver version doesn't work very well with black myth wukong. just the brightness part, so I updated to the latest version of radeon driver. and the FF16 game totally back to "not working" again.

i got fed up and got myself a MSI rtx 4060 gaming X nv edition. everything works fine since then. gaming was better than the rx7600xt. i'm selling off my rx7600xt.
Aerith's simp Dec 30, 2024 @ 12:06am 
Originally posted by embryoenigma:
Same problem here. Can't find a fix. Wound up requesting a refund 😔
I had the similar issue where the game would refuse to launch. ReBar turned out to be the culprit for me. Disabling it made it launch and run smoothly.
Sacko Jan 5 @ 10:50pm 
Hey guys. My cousin was having the same issue with both FFXVI and FIFA. Splash screen pops up then nothing. He has an all AMD system which eliminated my Intel CPU or NVIDIA GPU being the culprits. I was totally puzzled. Every other game would work. We also both had an issue with the Razer Wolverine controller that would freeze our systems Everytime it was plugged. Weird!!
The only thing we had in common was that we were using the same copy of Windows 11 which we assumed was the culprit and was somewhat corrupted. We both decided to purchase new copies of Windows and try again. Surprisingly both games started running smoothly like butter. The controller is running fine as well. Don't know what was the issue. Maybe we had corrupted drivers/files? Maybe just reinstalling Windows will fix the issue?
TESIS Feb 4 @ 7:25pm 
0 respuestas para la comunidad en español :/
Originally posted by Sacko:
Will not run no matter what I try - Driving me crazy
I have the steam version of the game and it has never worked for me. I tried every trick and tip out there with no luck. Here is my current setup:

CPU: Intel I7 14700KF

GPU: Geforce RTX 4070 Ti Super (16gb)

RAM: 2x16 GB DDR5 6000

Mobo: Gigabyte Z790 Aorus Elite AX

SSDs: 980 Pro (1 TB) and 990 Pro )2 TB)

OS: Windows 11 Pro

Whenever I run the game, it literally just say: Running, 100% then closes. Nothing happens. I can't get any splash screen to show. So far I have followed these steps from these popular videos:

https://www.youtube.com/watch?v=YFMJ7I15Tl0&ab_channel=AarohanTechSol

https://www.youtube.com/watch?v=y_cTj2td_88&ab_channel=RecoverAndroidData

Updated my BIOS to the latest firmware (including the Intel micro patch)

Updated my GPU to the latest version

Updated Windows 11

Deleted the PSOL file in the Local folder

Run FFXVI as administrator and with compatibility modes (Windows 7 and 8)

Run the game in steam with arguments (-dx11, -dx12, -windowed)

Added firewall exception

Increased the VRAM on all my drives to 98304 MB

Run with High Performance in Advanced graphic settings.

I was even so desperate than I followed the steps to bypass the AVX2 requirements (I have a 14th gen intel so shouldn't matter)

Nothing seems to work. I run the game perfectly with my Alienware Laptop (M15 R4) which has way less power than my build.

The one thing I noticed between my desktop and laptop is that the PSOL files would not get past 74 KB on my desktop and will always reset. But on my laptop it was 123 MB. Which suggests it is not even downloading it to start the game.

Any help will be greatly appreciated. Thanks


I found that deleting the shader folder and :\steamlibrary\steamapps\common\final fantasy xvi\sl.pcl.dll I was able to fix it
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