Game crashes on sonic side

[^1Samson]

whenever i chose to play sonic generation the game crashes and i get a error saying "Sorry, something went wrong. For solutions visit *cofusion technology support*.

[Amy Rose]

same and even after re-installing the game it doesn't work

[mdesaleah]

A solution that worked for some is to go on the Shadow menu and select Default Settings. You can switch it back to what you had previously later and it wont have an effect on the crashing coming back.

For some reason that stops the crashing on the sonic side permanently.

[Deadpool4K]

same here idk how to fix it.

[^1Samson]

Originally posted by mdesaleah:

A solution that worked for some is to go on the Shadow menu and select Default Settings. You can switch it back to what you had previously later and it wont have an effect on the crashing coming back.

For some reason that stops the crashing on the sonic side permanently.

that had no reason to work and for some reason it did

[Faust]

an alternative to running the sonic side of the game that one of my friends informed me of is to click on "browse local files" in the settings and run the exe file there

[CyclonicGrift]

Originally posted by mdesaleah:

A solution that worked for some is to go on the Shadow menu and select Default Settings. You can switch it back to what you had previously later and it wont have an effect on the crashing coming back.

For some reason that stops the crashing on the sonic side permanently.

This did not work for me :(

[Amy Rose]

Originally posted by CyclonicGrift:

Originally posted by mdesaleah:

A solution that worked for some is to go on the Shadow menu and select Default Settings. You can switch it back to what you had previously later and it wont have an effect on the crashing coming back.

For some reason that stops the crashing on the sonic side permanently.

This did not work for me :(

same here

[Dead Baron]

Same here, wtf it was fine yesterday and no updates rolled through for steam or my OS.

Running on Arch Linux using Proton. Should be fine since this is what the Steam Deck uses too.

The only thing I can think of that was different was instead of launching Sonic, I played the Shadow side last night. I played Sonic Generations for hours before trying Shadow. Does playing Shadow's half break the Sonic Generations half? If so that's hilarious

[Dead Baron]

Originally posted by ^1Samson:

Originally posted by mdesaleah:

A solution that worked for some is to go on the Shadow menu and select Default Settings. You can switch it back to what you had previously later and it wont have an effect on the crashing coming back.

For some reason that stops the crashing on the sonic side permanently.

that had no reason to work and for some reason it did

This didn't work for me, but for anyone Googling this I found another solution. Posting this in a couple threads to feed the search engine crawlers.

Go to AppData > Roaming > SEGA > SONIC_X_SHADOW_GENERATIONS > steam > x64

In there, there's a screen_setting.xml file, open it with notepad or whatever you prefer and change "fullscreenState=" to equal 0 rather than 1.

The file path on Linux using Proton (eg Steam Deck, Arch/Artix, Ubuntu, Mint, etc) is /home/[USERNAME]/.local/share/Steam/steamapps/compatdata/2513280/pfx/drive_c/users/steamuser/AppData/Roaming/SEGA/SONIC_X_SHADOW_GENERATIONS/steam/x64

Jiminy cricket that's a long file path lol

I noticed the non-fullscreen resolution was set to a weird resolution, 1912x980. This is likely what causes the crash for most people. Once you edit this .xml it rebuilds the resolution correctly.

haven't been able to get it to crash again so far. have tested with both fullscreen and windowed borderless. Make sure the settings on the Shadow side match the settings on the Sonic side.

[Amy Rose]

For the people where changing the frame rate doesn't work, just change the resolution from the Shadow menu, it worked for me where the frame rate method did not work

[Shroomiez]

Mine is also crashing, unsure of what to do! I can play Shadows side without any issues but as soon as I go to play sonic it crashes.

[Dead Baron]

Originally posted by Shroomiez:

Mine is also crashing, unsure of what to do! I can play Shadows side without any issues but as soon as I go to play sonic it crashes.

Look two posts up, does editing screen_setting.xml help?

[Metallaio]

I solved by changing graphic settings in shadow side. I used lowest settings and windowed mode, Once sonic side started I changed all the settings back to normal and now I no longer have the problem

[sisus45gshh]

Yea i need help after i tried to get some mods it didnt work so i delted it and redownloaded the gane but sonic part doesnt work

[Crewface]

bump (♥♥♥♥ denvono)