Game freezing system

[Xetelian]

Game freezes and locks up the computer but sound still plays and the heat is normal


I had it freeze earlier today that just froze the game and not the whole system


Ryzen 8000 series laptop with a 4070 GPU

just a $1500 laptop I got last year so I would rather hope this isn't my system

I'm not doing a contact support here I am more or less asking if this is happening to anyone else and a fix is coming or if I'm gonna need to just contact their support (dreading it)


Edit

Things I've tried
Put it on Low
Lock 30fps
run nothing else other than a heat monitor HWmonitor
max the fan
1900x1080

So, yeah this isn't a heat issue or graphics issue or an 'us' issue, its a them issue

[CloversDrop]

In the AMD adrenaline software, go to the Smart Technology tab, then disabled the AMD SmartAccess Memory.

[Xetelian]

Even if it doesn't work I'll give you a trophy

Gonna try it and return

[Microcosm]

Originally posted by CloversDrop:

In the AMD adrenaline software, go to the Smart Technology tab, then disabled the AMD SmartAccess Memory.

I don't have AMD Adrenaline but I do have a 7800x3d. Should I install it just to disable smart access?

[меняубилолег]

I also encountered this problem, which is being reported here, even before the second season update and this is definitely not a PC or Windows problem.I've had this happen about 10 times already...For me, this usually happens 1.5 - 2 hours after logging into the game.(or it may not happen.....random) Temperatures are fine too...The game freezes and nothing can be done...only rebooting the power supply helps...That's fu***d up.
12400F
3060Ti

[Microcosm]

Originally posted by Microcosm:

I don't have AMD Adrenaline but I do have a 7800x3d. Should I install it just to disable smart access?

I can't even access "SmartAccess Memory" with my system so I can't enable or disable it.

I offer another solution, check your antivirus software. This game is now flagged as a trojan by most antivirus software so its possible that the antivirus is freezing the process.

Alternatively, you could uninstall the game and not risk your computer getting infected.

[Kenion]

That's an issue from there Anti-Cheat false flagging hardware components and disabling them :D.
Hardware issue would only make sense if you get that on other unreal engine games aswell.

[Xetelian]

I don't get freezes in other games

I mean this is a few months old computer

[Bomberman302]

Originally posted by Kenion:

That's an issue from there Anti-Cheat false flagging hardware components and disabling them :D.
Hardware issue would only make sense if you get that on other unreal engine games aswell.

Thats a lie dont blame this on your issue when you got caught cheating.

[Xetelian]

Yeah still freezing like a memory leak? I am not a programmer but I thought thats what it meant when a game thats been on a bit then freezes consistently

[Fallenra]

i have the same issue, sometime its just freeze randomly. im using ryzen 7600x & nvdia 4060, waiting for the solution here...

[Mephisto234]

Originally posted by Xetelian:

No one is freezing

I really can't stand people like you. You haven't experienced something, so its simply not an issue. You're probably one of those guys that labels everything a skill issue. Meanwhile you get 50 kills a game and lose because you don't understand the value of teamwork, or the point of capturing objectives.

I have personally encountered this numerous times. It just happened... "no one is freezing" is a completely false statement. I used to be able to alt-f4 or close through task manager when it happened. Now it always displays on top of other apps, so I am forced to do a hard reset. From the reviews, I see others experience this as well...

I managed to play Crisis and Cyberpunk without crashing, so I think my computer should be able to handle it.

[Mephisto234]

Originally posted by Xetelian:

I don't get freezes in other games

I mean this is a few months old computer

YOU don't have these issues on a PC thats a few months old.. Are you seriously that slow? A brand new pc doesn't have any issue playing a brand new game... Weird. You would think the old pos computers would handle new games better than new computers.. Oh wait, I got that backwards. Its completely normal for a BRAND NEW COMPUTER to NOT have issues. I really don't see how you have anything to add to the conversation if you aren't experiencing the issue we are talking about. Are you going to say, 'that isn't happening to me' to everyone that posts here? Do you realize people are looking for others that HAVE experienced this, in hopes of finding a solution. All you're doing is wasting your time and theirs....

[Xetelian]

Well, I'm glad an expert chimed in

I don't go over 70c CPU and 50c GPU temps but it freezes
I turned up the fan to max and it was 60c CPU and 40c GPU and still froze

And it still freezes

4000 series 8gb
AMD 8000 series
64gb a ram


Would you like the receipt, since its from last year, a few months ago, I still have it...
and it still freezes

You are the expert though, so you tell me what I experienced with your infinite wisdom

[Xetelian]

Originally posted by Mephisto234:

Originally posted by Xetelian:

No one is freezing

I really can't stand people like you. You haven't experienced something, so its simply not an issue. You're probably one of those guys that labels everything a skill issue. Meanwhile you get 50 kills a game and lose because you don't understand the value of teamwork, or the point of capturing objectives.

I have personally encountered this numerous times. It just happened... "no one is freezing" is a completely false statement. I used to be able to alt-f4 or close through task manager when it happened. Now it always displays on top of other apps, so I am forced to do a hard reset. From the reviews, I see others experience this as well...

I managed to play Crisis and Cyberpunk without crashing, so I think my computer should be able to handle it.

It was a question

No one is freezing? I just typo'd

[Mution]

I had the same issues this afternoon where music would still play but everything else froze and it jammed up the whole laptop. It's also failed to get past 0% on loading screen a couple of times.