Clue/Cluedo Update 0.0.18 is here!

[Bella]

Hello, detectives!

We're thrilled to introduce a significant update to Clue/Cluedo, featuring exciting features and improvements to the game. Let's dive into the details of this update:

New Epic Crime Collection:

We're excited to introduce the highly anticipated Clue/Cluedo Epic Crime Collection. This addition is already available on mobile platforms and will be coming soon to Steam. We've implemented dynamic pricing for the Epic Crime Collection on mobile. This means that, If you've already purchased some in-game content, you'll receive a reduced price for the Epic Crime Collection. On Steam, Players who own existing content from the Epic Crime Collection can reach out to us via [e-mail] and we can explore options to address any concerns or inquiries.

Portuguese-Brazilian Language Support:

We're thrilled to announce that we've added support for the Portuguese-Brazilian language! (Where are my Brazilian folks at? 😎) We understand the diverse international player base, and our goal is to make Clue/Cluedo accessible to as many players as possible. We're committed to exploring additional language options based on the community's preferences.

Multiplayer Matchmaking Improvement:

We've worked diligently to enhance the online multiplayer mode in Clue/Cluedo. Addressing your concerns, we've fixed issues with the matchmaking system, ensuring faster and seamless connections with fellow players. Solve the mystery with other detectives anytime!

We hope these updates elevate your gaming experience. As always, we highly value your feedback, and your suggestions continue to shape the future of the game.

Thank you for being a part of the coolest community of detectives in the world, and we look forward to seeing you in the game. Stay sharp, detectives, and happy sleuthing!

– Bella, Community Manager

[El Ranger Blanco]

Oh nice! Keep up the good work!

[Jedimasterlove]

– Bella, Community Manager [/quote]
And yet, it is not available for MAC. Disappointing.

[Peacebunny]

my game won't load all i get is a white screen

[TagForce]

Epic Crime Collection is not showing a reduced price, either in game or in the steam store.

[TagForce]

I noticed you updated the post, Bella.
1. Not very nice to do this without posting about it in the thread.
2. What do you mean 'content that already exists'? Black Adder already existed, but the ECC isn't reducing the price for already owning that. Or can you only reduce the price for 'bundles' and this isn't one?

In my case, I simply refunded the DLC and got the ECC, but many people no longer have that option. What will you be doing to offer them a discounted price anyway?

[Bella]

Originally posted by TagForce:

Epic Crime Collection is not showing a reduced price, either in game or in the steam store.

Originally posted by TagForce:

I noticed you updated the post, Bella.
1. Not very nice to do this without posting about it in the thread.
2. What do you mean 'content that already exists'? Black Adder already existed, but the ECC isn't reducing the price for already owning that. Or can you only reduce the price for 'bundles' and this isn't one?

In my case, I simply refunded the DLC and got the ECC, but many people no longer have that option. What will you be doing to offer them a discounted price anyway?

Hi TagForce,

I totally understand where you're coming from, and I'm really sorry for any confusion caused by the update without a heads-up in the thread. That was definitely not the intention - I wanted to collect more information from our team about this so I could give you a more complete response.

After checking in with our team, I found that one of the challenges we face is that on Steam, we can't create price tiers like we can on mobile platforms. Additionally, the content being offered in the Epic Crime Collection is a compilation of future additions, which makes it not possible to create a discount on it based on a user's existing content.

I understand this is not the news you were hoping for, and I genuinely apologise for any frustration this may have caused. In the meantime, to address the concerns of players who own the DLC, we want to make things right for them. Players can reach out to our support team via [e-mail], and we will be more than happy to work on a solution.

Your feedback is super important, and we're committed to ensuring the satisfaction of our players. If there's anything else I can assist you with or any further questions you have, please let me know.

[TagForce]

Originally posted by Bella:

Hi TagForce,

I totally understand where you're coming from, and I'm really sorry for any confusion caused by the update without a heads-up in the thread. That was definitely not the intention - I wanted to collect more information from our team about this so I could give you a more complete response.

After checking in with our team, I found that one of the challenges we face is that on Steam, we can't create price tiers like we can on mobile platforms. Additionally, the content being offered in the Epic Crime Collection is a compilation of future additions, which makes it not possible to create a discount on it based on a user's existing content.

I understand this is not the news you were hoping for, and I genuinely apologise for any frustration this may have caused. In the meantime, to address the concerns of players who own the DLC, we want to make things right for them. Players can reach out to our support team via [e-mail], and we will be more than happy to work on a solution.

Your feedback is super important, and we're committed to ensuring the satisfaction of our players. If there's anything else I can assist you with or any further questions you have, please let me know.

No biggie. I completely understand the issues you're facing on Steam.
Like I said, I refunded the superfluous DLC and got the collection, so my issue was resolved.

[cosmo344]

With the new update , I"ve noticed a new set of dice ( looks like a winter set with pine cones , a pine tree branch and snow , how can we get thie set of dice ?