Crashing on startup

[Carig]

Sadly the software is crashing on startup. Any advice on how to fix this?

[Hannes Breuer]

Originally posted by namakitiniri:

i am having the same issue, i buyed the game and started normal, i go to the graphics and put them on max, now i can't even open my game, because crashes on the first screen

Hi!

Sorry to hear!

In this case you can delete/edit the config file.
You can find the file in:
users\user\AppData\Roaming\Godot\app_userdata\Canvas of Kings

After deleting the file, restart my tool. This should help.

If you open it with a text editor, you will find various "human readable" parameters for e.g. the graphics quality.
The values are set automatically, depending on your graphics card.

I hope I can help you!

Best regards
Hannes

[MaBoi000]

I have a laptop and so cannot upgrade or change the graphic card, making this fantastic map maker absolutely broken and unable to be used for me. I can't even do the godot config trick to lower the setting since the game crashes steam entirely before the game starts

I hope someday dev can somehow fix this issue. It feels absurd for a black & white application to need high graphic card requirements

[Hannes Breuer]

Originally posted by MaBoi000:

I have a laptop and so cannot upgrade or change the graphic card, making this fantastic map maker absolutely broken and unable to be used for me. I can't even do the godot config trick to lower the setting since the game crashes steam entirely before the game starts

I hope someday dev can somehow fix this issue. It feels absurd for a black & white application to need high graphic card requirements

Hi!

Thanks for your feedback!

I'm very sorry!

Unfortunately, it's not "just" a simple black and white application. Color wouldn't make a difference either.
My tool is 3D and I preload several things to make cities and other maps work smoothly. Vulkan is required. And Vulkan basically has a larger base load. The VRAM of the graphics card is usually the most important factor.
Reducing the requirements will only be minor and not enough. I recommend a GTX 1050 4GB or similar. Sorry.

Best regards
Hannes

[namakitiniri]

Originally posted by Hannes Breuer:

Originally posted by namakitiniri:

i am having the same issue, i buyed the game and started normal, i go to the graphics and put them on max, now i can't even open my game, because crashes on the first screen

Hi!

Sorry to hear!

In this case you can delete/edit the config file.
You can find the file in:
users\user\AppData\Roaming\Godot\app_userdata\Canvas of Kings

After deleting the file, restart my tool. This should help.

If you open it with a text editor, you will find various "human readable" parameters for e.g. the graphics quality.
The values are set automatically, depending on your graphics card.

I hope I can help you!

Best regards
Hannes

thank you very much now my app is running normally

[Herdman]

Originally posted by Hannes Breuer:

Originally posted by namakitiniri:

i am having the same issue, i buyed the game and started normal, i go to the graphics and put them on max, now i can't even open my game, because crashes on the first screen

Hi!

Sorry to hear!

In this case you can delete/edit the config file.
You can find the file in:
users\user\AppData\Roaming\Godot\app_userdata\Canvas of Kings

After deleting the file, restart my tool. This should help.

If you open it with a text editor, you will find various "human readable" parameters for e.g. the graphics quality.
The values are set automatically, depending on your graphics card.

I hope I can help you!

Best regards
Hannes

Hi Hannes,

I'm having a similar issue - Canvas of Kings crashes on startup. I ran the demo on this PC with no problem a couple of months back, but the full version doesn't want to launch. Looking in the godot/app_userdata/Canvas of Kings file there doesn't seem to be a settings file to delete/edit. Do you have any suggestions?

[Hannes Breuer]

Originally posted by Herdman:

Originally posted by Hannes Breuer:

Hi!

Sorry to hear!

In this case you can delete/edit the config file.
You can find the file in:
users\user\AppData\Roaming\Godot\app_userdata\Canvas of Kings

After deleting the file, restart my tool. This should help.

If you open it with a text editor, you will find various "human readable" parameters for e.g. the graphics quality.
The values are set automatically, depending on your graphics card.

I hope I can help you!

Best regards
Hannes

Hi Hannes,

I'm having a similar issue - Canvas of Kings crashes on startup. I ran the demo on this PC with no problem a couple of months back, but the full version doesn't want to launch. Looking in the godot/app_userdata/Canvas of Kings file there doesn't seem to be a settings file to delete/edit. Do you have any suggestions?

Hi!

If the folder: users\user\AppData\Roaming\Godot\app_userdata\Canvas of Kings
already exists, you can delete this entire folder and restart it. A config file should be located directly in this folder.

You could also try copying/renaming the demo folder to "Canvas of Kings"
(users\user\AppData\Roaming\Godot\app_userdata\Canvas of Kings Demo)

I hope it helps!

The first start can sometimes take a little longer because the shaders are being created.
It depends on your graphics card. I recommend something similar to a GTX 1050. The base load of Vulkan is relatively high.

[n0x]

So yeah as others have mentioned. The games crashes on startup, I tried the demo. I get a grey screen and then it just quits. I have a radeon rx vega 56 GPU. Sooo.... Oh and I have deleted the whole Godot folder without any success.

[Hannes Breuer]

Originally posted by n0x:

So yeah as others have mentioned. The games crashes on startup, I tried the demo. I get a grey screen and then it just quits. I have a radeon rx vega 56 GPU. Sooo.... Oh and I have deleted the whole Godot folder without any success.

Hi!

Sorry about that! Unfortunately I have no experience with your graphics card.
Are your drivers up to date? Vulkan is required. Are you using Linux by any chance?
Apparently, according to the internet, AMD has dropped Vulkan support for Linux for Vega cards. I'm not sure how it is with Windows.

Best regards
Hannes

[TimTheGamEnchanter]

Hi,
I am having the same issue but with the demo.

It starts, stays grey for a while on first start up - goes to the "made with Godot Logo" then to the main splash screen.. but when I mouse click on anything including dismissing the splash message, it crashes. I tried again without any input and it also crashes consistently. I disabled steam overlay and it didn’t help. I have the latest drivers, re-installed demo, checked files integrity, ran as admin and restarted my PC.
I noticed that the AppData folder is created with shader cache but no config file created and log file inside the log folder is empty, same for Vulkan folder.

Current Config
AMD 7800XT with 24.10.1 drivers
Intel i9 9900k
32GB RAM
Windows 11 24H2
Running on SSD

Thanks

[TimTheGamEnchanter]

Update: Solution was to create Config.ini manually.. then the demo started and worked like a charm

[Varys1337]

Bought a full version. Nvidia RTX 3080 - crash on start up. No config in the AppData. Driver updated.
Is there going to be a fix to this issue , which has been running for 2 months?

[Hannes Breuer]

Originally posted by TimTheGamEnchanter:

Update: Solution was to create Config.ini manually.. then the demo started and worked like a charm

Hi!
Thanks for your feedback! I'm glad it works. :)

Unfortunately I don't think it has to do with the config file. There is nothing important in it.

But I suspect it probably has more to do with which graphics card is used. Windows (since win10 20H1 and in win11) now sets this automatically and overwrites the settings of the AMD/Nvidia panel which graphics card is used. You can set this in the Windows graphics settings.

(Nvidia: https://www.nvidia.com/content/Control-Panel-Help/vLatest/en-us/mergedProjects/nv3d/Setting_the_Preferred_Graphics_Processor.htm )

The Intel i9 9900k has an iGPU (UHD Graphics 630, as does the i5 8600k, for example).
Both seem to cause challenges both with AMD (your 7800XT) and with an Nvidia GPU (3080).

Unfortunately, I don't have a solution at the moment.

I'm glad it works for you at least. :)

Best regards
Hannes

[TimTheGamEnchanter]

Originally posted by Hannes Breuer:

Originally posted by TimTheGamEnchanter:

Update: Solution was to create Config.ini manually.. then the demo started and worked like a charm

Hi!
Thanks for your feedback! I'm glad it works. :)

Unfortunately I don't think it has to do with the config file. There is nothing important in it.

But I suspect it probably has more to do with which graphics card is used. Windows (since win10 20H1 and in win11) now sets this automatically and overwrites the settings of the AMD/Nvidia panel which graphics card is used. You can set this in the Windows graphics settings.

(Nvidia: https://www.nvidia.com/content/Control-Panel-Help/vLatest/en-us/mergedProjects/nv3d/Setting_the_Preferred_Graphics_Processor.htm )

The Intel i9 9900k has an iGPU (UHD Graphics 630, as does the i5 8600k, for example).
Both seem to cause challenges both with AMD (your 7800XT) and with an Nvidia GPU (3080).

Unfortunately, I don't have a solution at the moment.

I'm glad it works for you at least. :)

Best regards
Hannes

Sorry. I should have clarified. I have i9 9900KF. So no iGPU.
Also the config.ini did nothing for the full game. What I did for the full game is run it in windowed and copied config file from demo

[Hannes Breuer]

Originally posted by TimTheGamEnchanter:

Originally posted by Hannes Breuer:

Hi!
Thanks for your feedback! I'm glad it works. :)

Unfortunately I don't think it has to do with the config file. There is nothing important in it.

But I suspect it probably has more to do with which graphics card is used. Windows (since win10 20H1 and in win11) now sets this automatically and overwrites the settings of the AMD/Nvidia panel which graphics card is used. You can set this in the Windows graphics settings.

(Nvidia: https://www.nvidia.com/content/Control-Panel-Help/vLatest/en-us/mergedProjects/nv3d/Setting_the_Preferred_Graphics_Processor.htm )

The Intel i9 9900k has an iGPU (UHD Graphics 630, as does the i5 8600k, for example).
Both seem to cause challenges both with AMD (your 7800XT) and with an Nvidia GPU (3080).

Unfortunately, I don't have a solution at the moment.

I'm glad it works for you at least. :)

Best regards
Hannes

Sorry. I should have clarified. I have i9 9900KF. So no iGPU.
Also the config.ini did nothing for the full game. What I did for the full game is run it in windowed and copied config file from demo

Ohh. Thank you so much! That's helpful and interesting! :)

[Hannes Breuer]

For users of Nvidia cards with optimus technology and iGPU (e.g. in many laptops): The reason could be that the Windows graphics settings are set incorrectly:

https://m.youtube.com/watch?v=Rqj7Qn57Ku8