Issues on Macbook

[evn.oliveira]

Hi Hannes, how are you doing?

Im currently experiencing performance issues while running the application on my Macbook (M3 Pro). Placing isolated objects (mostly) works fine, but anytime I try to use the path or the plot tools, application freezes completely.

Ive already tried to tinker with the settings, lowering everything to the minimum, disabling shadows, etc. No luck so far.

Any suggestions?

Thanks!

[아크토레]

Hi I have exactly the same problem I tried everything but nothing works I would like to make maps normally but on mac it just hangs completely

[Hannes Breuer]

Originally posted by evn.oliveira:

Hi Hannes, how are you doing?

Im currently experiencing performance issues while running the application on my Macbook (M3 Pro). Placing isolated objects (mostly) works fine, but anytime I try to use the path or the plot tools, application freezes completely.

Ive already tried to tinker with the settings, lowering everything to the minimum, disabling shadows, etc. No luck so far.

Any suggestions?

Thanks!

Hi, sorry for the late reply!

Unfortunately you are not the only one with the "new" M3 pro not working properly.
I myself use an M2 without restrictions.
It's probably because the application is incorrectly emulated by macOS because it thinks it's an Intel application. The reason may be the Godot Engine (which I use for development) and Vulkan/MoltenVK on macOS. I am still looking for the problem and therefore have no suitable solution. With MoltenVK, Vulkan (not directly available on MacOS) is translated for macOS. Vulkan is the graphics card interface:
https://github.com/KhronosGroup/MoltenVK

I think I'll have to get an M3 to test as well.

Sorry! If I find something that could help, I'll let you know immediately.

[Hannes Breuer]

Originally posted by Člověk:

Hi I have exactly the same problem I tried everything but nothing works I would like to make maps normally but on mac it just hangs completely

Hi, sorry! You probably also have an M3 or M3 pro. Right?

[FromZeroToHero]

Hi! I have the same problem although I am running a rather old MacBook Pro (13-inch, 2017) with Big Sur 17.7.8.
Best, Victor

[아크토레]

Originally posted by Hannes Breuer:

Originally posted by Člověk:

Hi I have exactly the same problem I tried everything but nothing works I would like to make maps normally but on mac it just hangs completely

Hi, sorry! You probably also have an M3 or M3 pro. Right?

Thank you very much for your reply and I look forward to hearing from you, as soon as there is an update I will log in to your app immediately
Hi I have a MacBook Pro with M3 Max chip.

[evn.oliveira]

Thanks for the update, Hannes!

[Hannes Breuer]

Originally posted by FromZeroToHero:

Hi! I have the same problem although I am running a rather old MacBook Pro (13-inch, 2017) with Big Sur 17.7.8.
Best, Victor

Hi Victor! That doesn't have an Apple Chip M yet, does it? The Intel chips are not very powerful, which is why you have poor performance. You can try reducing the graphics quality in the settings to the minimum.

[아크토레]

Hello Hannes
I still have a problem putting the building and. the game completely freezes and does not work further

[Hannes Breuer]

Originally posted by Člověk:

Hello Hannes
I still have a problem putting the building and. the game completely freezes and does not work further
:sotsad:

Hi, sorry. I did some research to find more information. I'm afraid it's a driver problem from the combination of M3 and MoltenVK/Vulkan.
M1 and M2 are working.

I will look further. See if I can find anything more specific.
There will also be a major update of the Godot Engine soon, which I use for development. Maybe there is something in it that could help.

[아크토레]

Originally posted by Hannes Breuer:

Originally posted by Člověk:

Hello Hannes
I still have a problem putting the building and. the game completely freezes and does not work further

Hi, sorry. I did some research to find more information. I'm afraid it's a driver problem from the combination of M3 and MoltenVK/Vulkan.
M1 and M2 are working.

I will look further. See if I can find anything more specific.
There will also be a major update of the Godot Engine soon, which I use for development. Maybe there is something in it that could help.

Hello, I understand you, creating programs and games is very difficult, I look forward to your update

[Hannes Breuer]

Originally posted by Člověk:

Originally posted by Hannes Breuer:

Hi, sorry. I did some research to find more information. I'm afraid it's a driver problem from the combination of M3 and MoltenVK/Vulkan.
M1 and M2 are working.

I will look further. See if I can find anything more specific.
There will also be a major update of the Godot Engine soon, which I use for development. Maybe there is something in it that could help.

Hello, I understand you, creating programs and games is very difficult, I look forward to your update

Thank you very much!

[Hannes Breuer]

Originally posted by Člověk:

Hello Hannes
I still have a problem putting the building and. the game completely freezes and does not work further
:sotsad:

Hi again! In another thread here on Steam similar problems were described. It is possible that it is also related to shader pre-cashing in the M3. It helped to switch off shader pre-caching in Steam Settings -> Downloads -> Shader Pre-Caching -> off if on.

Maybe it helps.

[아크토레]

Originally posted by Hannes Breuer:

Originally posted by Člověk:

Hello Hannes
I still have a problem putting the building and. the game completely freezes and does not work further

Hi again! In another thread here on Steam similar problems were described. It is possible that it is also related to shader pre-cashing in the M3. It helped to switch off shader pre-caching in Steam Settings -> Downloads -> Shader Pre-Caching -> off if on.

Maybe it helps.

Hello again, I checked the settings and I had it turned off, I decided to turn it on and off, but nothing helped, still the game starts to completely crash when I put a building, but thank you very much for finding and solving the problem

[Hannes Breuer]

Originally posted by Člověk:

Originally posted by Hannes Breuer:

Hi again! In another thread here on Steam similar problems were described. It is possible that it is also related to shader pre-cashing in the M3. It helped to switch off shader pre-caching in Steam Settings -> Downloads -> Shader Pre-Caching -> off if on.

Maybe it helps.

Hello again, I checked the settings and I had it turned off, I decided to turn it on and off, but nothing helped, still the game starts to completely crash when I put a building, but thank you very much for finding and solving the problem

Thanks for the answer! Hmm. Too bad, sorry!

[evn.oliveira]

Hey Hannes, how are you doing? By any chance, did you have the time to look into the issue with the M3 chip? The app still crashes completely when I try adding anything slightly more complex. Thanks!