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You need the hammer for boxes inside the truck (like bowls and cups) and the wrench/spanner for things outside the truck (like the apple topper, which also requires you to get on top of the truck to place).
We've gotten a fair few reports that it's an unclear step, and we are taking steps to ensure that it becomes waaaay more clear in the future how to actually unpack bowls and such.
I'm so glad you've been enjoying the game, your feedback is greatly appreciated <3
Ahhh, gotcha! Well looking forward to continuing the demo then! As a suggestion, maybe you could add a little post-it note left by grandma on that first counter (maybe near the hanging knife) to make sure and open boxes with a hammer. That, or make the hammer a box cutter. I will say that it's possible to hit a hard wall if you can't afford bowls or a hammer, with no way to sell fruit and make money if you don't buy a hammer or bowls before using up yours, from what I can tell.
Definitely agree. We're looking into solutions but the post it note is a great idea ^^
As for the hard wall, you can sell individual fruits as well if you place them in the little windows underneath the serving area on your bus, so there is a way to make money if you run out of it without more bowls or a hammer. We're working on having the window system be explained in-game as well
Ahh, see I saw those little boxes and assumed they were just to "show off" what I had available eventually. I didn't try to use them for fear of wasting fruit. X3 Of course, as I played I realized I had plenty of fruit, to be fair.
Anything that goes on the outside (possibly some decorations for the inside too, I'm not sure) of your bus requires the wrench to unpack. If you look closely you should see an image of a wrench on each of the boxes.