can anyone help me fix this?

[Ace]

Fatal error: [File:E:\Projects\FTW-Live\Engine\Source\Runtime\RHI\Private\PipelineStateCache.cpp] [Line: 551]
Shader compilation failures are Fatal.


0x00007ff6e087880a GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6e086f6dd GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6e0873388 GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6dedaa4e7 GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6dedaccb3 GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6dedb12ee GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6dedc3ec3 GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6dedac940 GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6dee30304 GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6def6fd57 GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ff6def6d5e1 GZWClientSteam-Win64-Shipping.exe!UnknownFunction []
0x00007ffd15d3e8d7 KERNEL32.DLL!UnknownFunction []

Crash in runnable thread Background Worker #6
Crash in runnable thread Background Worker #8

[Warmech]

Originally posted by Ace:

Fatal error: [File:E:\Projects\FTW-Live\Engine\Source\Runtime\RHI\Private\PipelineStateCache.cpp] [Line: 551]
Shader compilation failures are Fatal.

Crash in runnable thread Background Worker #6
Crash in runnable thread Background Worker #8

This immediately sounds like a CPU issue, possibly Intel 13th/14th gen. Can you give your PC specs?

If you're unsure, in your Steam window at the top menu bar click on "Help", then "System Information" and include everything down through and including the Memory section.

[Ace]

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 5600G with Radeon Graphics
CPU Family: 0x19
CPU Model: 0x50
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3893 MHz
12 logical processors
6 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported

[Warmech]

Can you also give the information for the video card section? The 5600G is an APU so we'll need to see if you're using the integrated graphics, or have a separate dGPU.

[CRiTiCaL]

Need more information.. When does this occur? Is it randomly? Is it whens it is compiling shaders at the begining of the game? During the game, such as riding the chopper? Have you ever compiled the shaders completely successfully? There is a recompile shaders option under the graphics tab way at the bottom. Have you tried that?

It maybe an issue with dx12, sometimes graphic card updates can be a conflict. You could try adding -dx11 to your steam launch option and see if that helps. This should force the game to run in dx11 instead.

Right click the game Grayzone under your games tab and click properties. Under launch options type in -dx11 and try restarting and launching the game. See if it compiles all your shaders then after going to recompile.

You can also try removing the cache itself from steam. Right click the steam shortcut and go to open file location, then look for steamapps folder, MAKE A BACKUP OF THE CACHE FOLDER in case something were to go wrong. Delete the shadercache folder for 2479810 and reload the game.

[Ace]

Originally posted by CRiTiCaL:

Need more information.. When does this occur? Is it randomly? Is it whens it is compiling shaders at the begining of the game? During the game, such as riding the chopper? Have you ever compiled the shaders completely successfully? There is a recompile shaders option under the graphics tab way at the bottom. Have you tried that?

It maybe an issue with dx12, sometimes graphic card updates can be a conflict. You could try adding -dx11 to your steam launch option and see if that helps. This should force the game to run in dx11 instead.

Right click the game Grayzone under your games tab and click properties. Under launch options type in -dx11 and try restarting and launching the game. See if it compiles all your shaders then after going to recompile.

You can also try removing the cache itself from steam. Right click the steam shortcut and go to open file location, then look for steamapps folder, MAKE A BACKUP OF THE CACHE FOLDER in case something were to go wrong. Delete the shadercache folder for 2479810 and reload the game.

It happens when i try to load into a match i get to the main menu just fine

[Ace]

Originally posted by Warmech:

Can you also give the information for the video card section? The 5600G is an APU so we'll need to see if you're using the integrated graphics, or have a separate dGPU.

Video Card:
Driver: AMD Radeon(TM) Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 31.0.21921.1000
DirectX Driver Version: 31.0.21921.1000
Driver Date: 8 19 2024
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: AMD Radeon(TM) Graphics
VendorID: 0x1002
DeviceID: 0x1638
Revision: 0xc9
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 27.48" x 15.47" (31.54" diag), 69.8cm x 39.3cm (80.1cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2048 MB
Supported MSAA Modes: 2x 4x 8x

[CRiTiCaL]

Thats looks like integrated graphics information..

Press Ctrl + Alt + Del, select Task Manager, click the Performance tab, and then select GPU in the left pane. Tell us what it says there, or take a screen shot, upload it, and post it here.

https://steamcommunity.com/sharedfiles/filedetails/?id=3390180302

Should look like this, with your graphics card info top right, if your system contains one. If its integrated graphics only, then it wont run this game very well, or at all. They kind of fool people in their marketing of how powerful integrated graphics really are. You will most likely need a dedicated GPU added to your system.

[Ace]

Originally posted by CRiTiCaL:

Thats looks like integrated graphics information..

Press Ctrl + Alt + Del, select Task Manager, click the Performance tab, and then select GPU in the left pane. Tell us what it says there, or take a screen shot, upload it, and post it here.

https://steamcommunity.com/sharedfiles/filedetails/?id=3390180302

Should look like this, with your graphics card info top right, if your system contains one. If its integrated graphics only, then it wont run this game very well, or at all. They kind of fool people in their marketing of how powerful integrated graphics really are. You will most likely need a dedicated GPU added to your system.

GPU 0

AMD Radeon(TM) Graphics

Driver version: 31.0.21921.1000
Driver date: 8/19/2024
DirectX version: 12 (FL 12.1)
Physical location: PCI bus 48, device 0, function 0

Utilization 2%
Dedicated GPU memory 0.4/2.0 GB
Shared GPU memory 0.2/6.9 GB
GPU Memory 0.6/8.9 GB

cant take a screen shot hope this helps

[CRiTiCaL]

I would pick up a Graphics card and you should be all set to roll. I always kind of spend a little extra, because it will serve you longer. On board graphics are just what they are, for basic operation and light games. Gaming rigs need dedicated graphics cards to run smoothly.

You can get a more expensive card on monthly pays, so its really affordable. I bought mine at Best Buy and pay $30 a month over 12 months. You can find some deals out there, but I wouldn't go with anything less than a 4000 series with 16 GB v ram. That would be buying for future titles as well.

Another thing to consider is that your power supply can run everything. It should be at least 750 watts, the higher the better, a 1000 or more watts is more than needed, but wont hurt anything. The 4000 series have been made more power friendly with the newer editions however. I don't know how much you know about computers. If you do, just ignore what I said.

Have any questions ask.

[Warmech]

Originally posted by Ace:

Originally posted by CRiTiCaL:

Thats looks like integrated graphics information..

Press Ctrl + Alt + Del, select Task Manager, click the Performance tab, and then select GPU in the left pane. Tell us what it says there, or take a screen shot, upload it, and post it here.

https://steamcommunity.com/sharedfiles/filedetails/?id=3390180302

Should look like this, with your graphics card info top right, if your system contains one. If its integrated graphics only, then it wont run this game very well, or at all. They kind of fool people in their marketing of how powerful integrated graphics really are. You will most likely need a dedicated GPU added to your system.

GPU 0

AMD Radeon(TM) Graphics

Driver version: 31.0.21921.1000
Driver date: 8/19/2024
DirectX version: 12 (FL 12.1)
Physical location: PCI bus 48, device 0, function 0

Utilization 2%
Dedicated GPU memory 0.4/2.0 GB
Shared GPU memory 0.2/6.9 GB
GPU Memory 0.6/8.9 GB

cant take a screen shot hope this helps

Unless you know for sure you have a separate dedicated GPU installed in your computer (in which case you will need more technical help for a fix from somewhere), you won't be able to play the game on the current integrated graphics that you're trying to use on your CPU/APU.

[Ace]

Originally posted by Warmech:

Originally posted by Ace:

GPU 0

AMD Radeon(TM) Graphics

Driver version: 31.0.21921.1000
Driver date: 8/19/2024
DirectX version: 12 (FL 12.1)
Physical location: PCI bus 48, device 0, function 0

Utilization 2%
Dedicated GPU memory 0.4/2.0 GB
Shared GPU memory 0.2/6.9 GB
GPU Memory 0.6/8.9 GB

cant take a screen shot hope this helps

Unless you know for sure you have a separate dedicated GPU installed in your computer (in which case you will need more technical help for a fix from somewhere), you won't be able to play the game on the current integrated graphics that you're trying to use on your CPU/APU.

thanks for the help everyone