Very high CPU usage and Stutters - Ryzen R7 5800x

[Garcia]

Hey there,

I noticed that with the current patch (11/27/2024) I did manage to get improved FPS overall but it came at the cost of very very heavy stuttering aligned with very high CPU usage.

A quick check in windows Task Manager shows 100% usage in all cores and it is boosting to it's 4.8GHz. And that's at the menu...

I don't think this is normal. Also my GPU is hitting 50% usage tops in the main menu and 60% in game (RTX 3070) which feels even more "not normal".

Anyways, sadly it is unplayable =/

[Bosshog]

Originally posted by Garcia:

Hey there,

I noticed that with the current patch (11/27/2024) I did manage to get improved FPS overall but it came at the cost of very very heavy stuttering aligned with very high CPU usage.

A quick check in windows Task Manager shows 100% usage in all cores and it is boosting to it's 4.8GHz. And that's at the menu...

I don't think this is normal. Also my GPU is hitting 50% usage tops in the main menu and 60% in game (RTX 3070) which feels even more "not normal".

Anyways, sadly it is unplayable =/

If you are getting stuttering combined with heavy CPU usage It could have been compiling shaders.

How long did you play for? Shader compilation can take longer depending on your specs.

[X]

Nvidia cards seem to having issues. My friend has a 3080ti and dropping frames to 3 at times. I think u need to update drivers or go back a driver if I read correctly

[Cryptix]

It's normal for CPU's to reach 100% usage. That's just means you are making use of what you have. What more important is temperatures.

My GPU reaches about the same (3080). Goes to show how CPU bottlenecked the game is. Usually you can counteract this by increasing the graphical fidelity of the game to make more use of the GPU but it doesn't work like that here for whatever reason.

[Garcia]

Got a reply from the devs here is what I did to fix (Windows)

tl;dr;

Clear you Direct X and Nvidia Shader Cache, make sure you C drive has enough space for the cache itself (Around 10GB I'd say).

Long version:

DirectX:

1. Press the "Windows key + R"
   
2. A box will pop up, type "cleanmgr"
   
3. Select the C drive
   
4. Another window will pop up
   
5. Unmark all boxes and Mark Direct X Shader Cache
   
6. Press Ok

NVidia:

1. Open you Nvidia Control Panel
   
2. Go to 3D Settings > Manage 3D Settings
   
3. Find the Shader Cache Size option and set ti to Disabled then Apply (you might need to restart if you can't delete some files later on)
   
4. Press the "Windows key + R"
   
5. Type in "%appdata%" it will lead to a "AppData/Roaming" folder
   
6. Look for the NVidia folder inside of it and open it
   
7. Open the ComputeCache folder and delete everything inside of it.
   
8. The path will look something like this: "C:\Users\<user name>\AppData\Roaming\NVIDIA\ComputeCache"
   
9. Now press "Alt + Up Arrow" 3 times. It should bring you up to your AppData folder containing "Roaming", "Local" and "LocalLow" folders.
   
10. Get into the "Local" folder
    
11. Look for the Nvidia folder again
    
12. Delete everything inside the GLCache folder if you have it
    
13. Then press "Alt + Up Arrow" 3 times. And you'll be back to the AppData folder.
    
14. Get into the "LocalLow" folder now and look for "Nvidia" again
    
15. Open the PerDriverVersion and the DXCache folder inside of it
    
16. Delete everything inside again
    
17. Now open your Nvidia Control Panel and reenable the cache setting we had disabled, I set mine to 10GBs. MAKE absolutely sure you have those 10GBs of free space in your C drive. (Might need to restart?)
    
18. Open the game and just leeeeet it do it's magic. You will notice that in the main menu it will still stutter, I left it running for a while, your CPU will go 100% clock/power make sure to have proper cooling. You will notice it is done when the CPU usage drops to 10% or 5% and the stuttering will stop. Now you can play the game =D

Two things that suck:
1 - Devs did not leave any warning that the shaders were compiling while in the game and not on a loading screen. Would love to see a "processing shaders, please stand by" warning. And more warnings for out of space for shaders.
2 - NVidia hard coded the shaders location, man at this day and age? Are we back into windows 98 and I didn't know? Shaaaaame. Booooooooooo! Bad Nvidia, bad!

[Cryptix]

Originally posted by Garcia:

2 - NVidia hard coded the shaders location, man at this day and age? Are we back into windows 98 and I didn't know? Shaaaaame. Booooooooooo! Bad Nvidia, bad!

Blimey, why do companies do this? My C Drive is bursting already.

[framed]

Originally posted by Garcia:

Hey there,

I noticed that with the current patch (11/27/2024) I did manage to get improved FPS overall but it came at the cost of very very heavy stuttering aligned with very high CPU usage.

A quick check in windows Task Manager shows 100% usage in all cores and it is boosting to it's 4.8GHz. And that's at the menu...

I don't think this is normal. Also my GPU is hitting 50% usage tops in the main menu and 60% in game (RTX 3070) which feels even more "not normal".

Anyways, sadly it is unplayable =/

Ive just got the game and yea - 2 crashes yesterday losing my kit (managed to get one back)

Today my CPU is pegged and getting stutter - lucky its water cooled so not overheating

[framed]

Originally posted by Garcia:

Got a reply from the devs here is what I did to fix (Windows)

tl;dr;

Clear you Direct X and Nvidia Shader Cache, make sure you C drive has enough space for the cache itself (Around 10GB I'd say).

Long version:

DirectX:

1. Press the "Windows key + R"
   
2. A box will pop up, type "cleanmgr"
   
3. Select the C drive
   
4. Another window will pop up
   
5. Unmark all boxes and Mark Direct X Shader Cache
   
6. Press Ok

NVidia:

1. Open you Nvidia Control Panel
   
2. Go to 3D Settings > Manage 3D Settings
   
3. Find the Shader Cache Size option and set ti to Disabled then Apply (you might need to restart if you can't delete some files later on)
   
4. Press the "Windows key + R"
   
5. Type in "%appdata%" it will lead to a "AppData/Roaming" folder
   
6. Look for the NVidia folder inside of it and open it
   
7. Open the ComputeCache folder and delete everything inside of it.
   
8. The path will look something like this: "C:\Users\<user name>\AppData\Roaming\NVIDIA\ComputeCache"
   
9. Now press "Alt + Up Arrow" 3 times. It should bring you up to your AppData folder containing "Roaming", "Local" and "LocalLow" folders.
   
10. Get into the "Local" folder
    
11. Look for the Nvidia folder again
    
12. Delete everything inside the GLCache folder if you have it
    
13. Then press "Alt + Up Arrow" 3 times. And you'll be back to the AppData folder.
    
14. Get into the "LocalLow" folder now and look for "Nvidia" again
    
15. Open the PerDriverVersion and the DXCache folder inside of it
    
16. Delete everything inside again
    
17. Now open your Nvidia Control Panel and reenable the cache setting we had disabled, I set mine to 10GBs. MAKE absolutely sure you have those 10GBs of free space in your C drive. (Might need to restart?)
    
18. Open the game and just leeeeet it do it's magic. You will notice that in the main menu it will still stutter, I left it running for a while, your CPU will go 100% clock/power make sure to have proper cooling. You will notice it is done when the CPU usage drops to 10% or 5% and the stuttering will stop. Now you can play the game =D

Two things that suck:
1 - Devs did not leave any warning that the shaders were compiling while in the game and not on a loading screen. Would love to see a "processing shaders, please stand by" warning. And more warnings for out of space for shaders.
2 - NVidia hard coded the shaders location, man at this day and age? Are we back into windows 98 and I didn't know? Shaaaaame. Booooooooooo! Bad Nvidia, bad!

Thank you! - I followed this and have massive fps improvement - still cpu 100% but the stutter has gone and more stable fps - I will keep this in mind for future games as well

[Cryptix]

Originally posted by Garcia:

Got a reply from the devs here is what I did to fix (Windows)

tl;dr;

Clear you Direct X and Nvidia Shader Cache, make sure you C drive has enough space for the cache itself (Around 10GB I'd say).

Long version:

DirectX:

1. Press the "Windows key + R"
   
2. A box will pop up, type "cleanmgr"
   
3. Select the C drive
   
4. Another window will pop up
   
5. Unmark all boxes and Mark Direct X Shader Cache
   
6. Press Ok

NVidia:

1. Open you Nvidia Control Panel
   
2. Go to 3D Settings > Manage 3D Settings
   
3. Find the Shader Cache Size option and set ti to Disabled then Apply (you might need to restart if you can't delete some files later on)
   
4. Press the "Windows key + R"
   
5. Type in "%appdata%" it will lead to a "AppData/Roaming" folder
   
6. Look for the NVidia folder inside of it and open it
   
7. Open the ComputeCache folder and delete everything inside of it.
   
8. The path will look something like this: "C:\Users\<user name>\AppData\Roaming\NVIDIA\ComputeCache"
   
9. Now press "Alt + Up Arrow" 3 times. It should bring you up to your AppData folder containing "Roaming", "Local" and "LocalLow" folders.
   
10. Get into the "Local" folder
    
11. Look for the Nvidia folder again
    
12. Delete everything inside the GLCache folder if you have it
    
13. Then press "Alt + Up Arrow" 3 times. And you'll be back to the AppData folder.
    
14. Get into the "LocalLow" folder now and look for "Nvidia" again
    
15. Open the PerDriverVersion and the DXCache folder inside of it
    
16. Delete everything inside again
    
17. Now open your Nvidia Control Panel and reenable the cache setting we had disabled, I set mine to 10GBs. MAKE absolutely sure you have those 10GBs of free space in your C drive. (Might need to restart?)
    
18. Open the game and just leeeeet it do it's magic. You will notice that in the main menu it will still stutter, I left it running for a while, your CPU will go 100% clock/power make sure to have proper cooling. You will notice it is done when the CPU usage drops to 10% or 5% and the stuttering will stop. Now you can play the game =D

Wait, I just followed this to see if it helped me with the game out of curiosity and my C drive went from having 4GB of free space to having 35GB free, is that something I should be worried about.

Please just say it built up unused files over the lifespan of my PC and not that I just obliterated my GPU... maybe because I play lots of games? Or played a game with lots of baggage?

What actually is the purpose of the stuff that is getting deleted in the guide?

I'll check the game now.

[Warmech]

Originally posted by Cryptix:

Originally posted by Garcia:

Got a reply from the devs here is what I did to fix (Windows)

tl;dr;

Clear you Direct X and Nvidia Shader Cache, make sure you C drive has enough space for the cache itself (Around 10GB I'd say).

Long version:

DirectX:

1. Press the "Windows key + R"
   
2. A box will pop up, type "cleanmgr"
   
3. Select the C drive
   
4. Another window will pop up
   
5. Unmark all boxes and Mark Direct X Shader Cache
   
6. Press Ok

NVidia:

1. Open you Nvidia Control Panel
   
2. Go to 3D Settings > Manage 3D Settings
   
3. Find the Shader Cache Size option and set ti to Disabled then Apply (you might need to restart if you can't delete some files later on)
   
4. Press the "Windows key + R"
   
5. Type in "%appdata%" it will lead to a "AppData/Roaming" folder
   
6. Look for the NVidia folder inside of it and open it
   
7. Open the ComputeCache folder and delete everything inside of it.
   
8. The path will look something like this: "C:\Users\<user name>\AppData\Roaming\NVIDIA\ComputeCache"
   
9. Now press "Alt + Up Arrow" 3 times. It should bring you up to your AppData folder containing "Roaming", "Local" and "LocalLow" folders.
   
10. Get into the "Local" folder
    
11. Look for the Nvidia folder again
    
12. Delete everything inside the GLCache folder if you have it
    
13. Then press "Alt + Up Arrow" 3 times. And you'll be back to the AppData folder.
    
14. Get into the "LocalLow" folder now and look for "Nvidia" again
    
15. Open the PerDriverVersion and the DXCache folder inside of it
    
16. Delete everything inside again
    
17. Now open your Nvidia Control Panel and reenable the cache setting we had disabled, I set mine to 10GBs. MAKE absolutely sure you have those 10GBs of free space in your C drive. (Might need to restart?)
    
18. Open the game and just leeeeet it do it's magic. You will notice that in the main menu it will still stutter, I left it running for a while, your CPU will go 100% clock/power make sure to have proper cooling. You will notice it is done when the CPU usage drops to 10% or 5% and the stuttering will stop. Now you can play the game =D

Wait, I just followed this to see if it helped me with the game out of curiosity and my C drive went from having 4GB of free space to having 35GB free, is that something I should be worried about. :ccskull::ccskull::ccskull:

Please just say it built up unused files over the lifespan of my PC and not that I just obliterated my GPU... maybe because I play lots of games? Or played a game with lots of baggage? :lunar2019laughingpig:

What actually is the purpose of the stuff that is getting deleted in the guide?

I'll check the game now.

Yea the stuff in this guide is all for temporary built up files and caches. Even if you accidentally left every box checked in disk cleanup, it's just old windows update files, stuff in the recycle bin, temporary internet files, etc...

Windows is pretty messy, especially with companies throwing whatever they want in the partially hidden App Data folders, and it's frustrating that nvidia doesn't implement a clean 1-click solution in their software to clear all their different cache folders they create at various points.

[Cryptix]

Originally posted by Warmech:

Originally posted by Cryptix:

Wait, I just followed this to see if it helped me with the game out of curiosity and my C drive went from having 4GB of free space to having 35GB free, is that something I should be worried about.

Please just say it built up unused files over the lifespan of my PC and not that I just obliterated my GPU... maybe because I play lots of games? Or played a game with lots of baggage?

What actually is the purpose of the stuff that is getting deleted in the guide?

I'll check the game now.

Yea the stuff in this guide is all for temporary built up files and caches. Even if you accidentally left every box checked in disk cleanup, it's just old windows update files, stuff in the recycle bin, temporary internet files, etc...

Windows is pretty messy, especially with companies throwing whatever they want in the partially hidden App Data folders, and it's frustrating that nvidia doesn't implement a clean way in their software to clear all their different cache folders they create at various points.

Yeah, I do disk cleanups pretty regularily because I have had such low memory on my C drive for a long time. I always struggled installing new drivers because of it. I know too well of the Windows storage battlegrounds within my PC lmao

It was the Nvidia caches that freed up so much space... When I restarted after going through the steps and saw my freshly available space I literally quoted Vector from Despicable me when he lands on the moon.

So it's nothing I should worry about? I am sitting in the menu for the game now and it seems normal. Shaders compiled like they usually do the first time. I just can't fathom how it was using so much space.

[Warmech]

Originally posted by Cryptix:

Originally posted by Warmech:

Yea the stuff in this guide is all for temporary built up files and caches. Even if you accidentally left every box checked in disk cleanup, it's just old windows update files, stuff in the recycle bin, temporary internet files, etc...

Windows is pretty messy, especially with companies throwing whatever they want in the partially hidden App Data folders, and it's frustrating that nvidia doesn't implement a clean way in their software to clear all their different cache folders they create at various points.

Yeah, I do disk cleanups pretty regularily because I have had such low memory on my C drive for a long time. I always struggled installing new drivers because of it. I know too well of the Windows storage battlegrounds within my PC lmao

It was the Nvidia caches that freed up so much space... When I restarted after going through the steps and saw my freshly available space I literally quoted Vector from Despicable me when he lands on the moon.

So it's nothing I should worry about? I am sitting in the menu for the game now and it seems normal. Shaders compiled like they usually do the first time. I just can't fathom how it was using so much space.

Yep, if you just deleted the nvidia stuff there shouldn't be an issue. Worst case scenario even if some driver related folder or file got deleted by mistake, it would just be fixed with a driver reinstall. I've already gone through like ~3-4 different nvidia folders, including the ones listed here, and deleted various caches and no issues.

[Cryptix]

Originally posted by Warmech:

Originally posted by Cryptix:

Yeah, I do disk cleanups pretty regularily because I have had such low memory on my C drive for a long time. I always struggled installing new drivers because of it. I know too well of the Windows storage battlegrounds within my PC lmao

It was the Nvidia caches that freed up so much space... When I restarted after going through the steps and saw my freshly available space I literally quoted Vector from Despicable me when he lands on the moon.

So it's nothing I should worry about? I am sitting in the menu for the game now and it seems normal. Shaders compiled like they usually do the first time. I just can't fathom how it was using so much space.

Yep, if you just deleted the nvidia stuff there shouldn't be an issue. Worst case scenario even if some driver related folder or file got deleted by mistake, it would just be fixed with a driver reinstall. I've already gone through like ~3-4 different nvidia folders, including the ones listed here, and deleted various caches and no issues.

Yeah, game works normally so I'm not gonna worry about it.

[Garcia]

Originally posted by Cryptix:

Originally posted by Garcia:

Got a reply from the devs here is what I did to fix (Windows)

...

Wait, I just followed this to see if it helped me with the game out of curiosity and my C drive went from having 4GB of free space to having 35GB free, is that something I should be worried about. :ccskull::ccskull::ccskull:

Please just say it built up unused files over the lifespan of my PC and not that I just obliterated my GPU... maybe because I play lots of games? Or played a game with lots of baggage? :lunar2019laughingpig:

What actually is the purpose of the stuff that is getting deleted in the guide?

I'll check the game now.

So, basically, yeah it should be nothing to worry about.

Those should be temporary files of pre-computed shaders for your games. When I say pre-computed I mean your games used your PC to compute it during loading.

Shaders are just instructions on how to do lighting in the game. They do pre-processing of those shaders because it is faster to just pick the shader you need and load it instead of having to compute the whole thing into RAM every time.

The best example I can think of is Forza 5. If you do a fresh install, it is going to take a while to compute the shaders and load the game but next time it will load much faster.

-- edit --
Also just a trivia, but the reason they don't just ship it with the game is because it would make the game package that much larger.

[Garcia]

Originally posted by framed:

Originally posted by Garcia:

Hey there,

I noticed that with the current patch (11/27/2024) I did manage to get improved FPS overall but it came at the cost of very very heavy stuttering aligned with very high CPU usage.

...

Ive just got the game and yea - 2 crashes yesterday losing my kit (managed to get one back)

Today my CPU is pegged and getting stutter - lucky its water cooled so not overheating

Open your task manager in the performance or processes tab, check if it is GZW that is using all your CPU. If the game is computing shaders I believe you should see some high CPU, Disk and RAM usage. If you just leave it in the main menu for a couple of minutes you should see RAM, CPU and Disk go back to a low usage state. That likely means shaders are done processing.

So far I got no crashes, but it could be because I did a complete refresh of the shaders cache

[Ares]

This is a discussion already reported since day 1.
Each time it got countered by the handful of defenders who stated (wrongfully):
- it's completely normal, CPU's must be at 100% to be fully funtional (lol)
- the problem was all on the player side, even though 7800X3D with 4090's were reporting the same problems.

Bottom line: they told us all these problems would be patched (after 6 months, which is now already 7 months ago) but apparently I still read about rubberbanding / high CPU usage / crashes / invisible dead bodies / ...
One can ask himself if they gonna fool each customer over & over again with each sale.