OFFICIAL STATEMENT FROM PHOSPHOR GAMES DIRECTOR

[76561198112704256]

A statement from Director at Phosphor Games and Nether. {LÄNK BORTTAGEN}https://forums.playnether.com/showthread.php?405-Nether-Server-Issues

"I'm Chip Sineni, the Director of Phosphor and I wanted to take a minute to thank and update everyone on what's going on with Nether. We are VERY VERY sorry with how the launch has been going , and we'd like to explain what's happened and tell you how we're going to make it right.

Nether is our first game we've released through Steam. We knew we had something special in Nether, but we never expected a response like we've gotten. It kills us that we spent so many nights and weekends making this game, and you all aren't playing the game.

Where We Are
Many, many thousands of you are trying to play the game all at once. It is problem that even our best-case infrastructure launch plans didn't take into account this much load. Our back-end partners have been working for 36 hours straight to keep systems online and things are getting better, but too slowly for those of you wanting to play.

Most of the account linking issues have been cleared, and we're opening up batches of game servers again to get people online and playing. Through the rest of today and into tomorrow we're going to keep putting more servers online and scaling things up. Our customer support staff are working to resolve as many of your issues as they can.

What We're Going to Do
- Fix it. And keep improving it, since we promised you one of the best player experiences in the genre.
- Everyone who bought on {LÄNK BORTTAGEN}playnether.com before 10/29/2013 is going to receive 20 extra Gold in their account.
- Anyone who bought after 10/29/2013 and until 11/4/2013 ob both {LÄNK BORTTAGEN}playnether.com and Steam are going to receive 10 extra Gold in their account.

Our Most Sincere Thanks
Seriously, thank you for supporting us. We really want to make the best game we can. We're 100% committed to making Nether amazing and will continue to pour everything we have into adding new features and content the community is requesting.

See you online.
Chip"

[Hostage]

:) good job guys keep it up!

[Hostage]

play 20 minutes loved it so far :3

[Witchstalker]

Devs that actually care about their players? This is a welcome change, coming from Infestation.

[Stiffy]

Thank you. You're alreading doing better than EA. :)

[Ozega]

if i bught it on the 29th does that mena i get 10 or 20 gold lol? cause you ay before the 29th and after, not including, still appreciate the message

[Sardonis Lamir]

Bribery? I'm O.K. with that. z_z

[WarNorth]

Thankyou for the explaination and the effort you have put into allowing us to play your game

[|sasquatch|]

Wow, you can't predict the future? Weird.

Seriously though, thanks for the heads up.

[Zombie_W33D]

loved the video having not actualy played yet i canot say on gameplay but glad to hear your working hard at solving the infrastucture. and on the more than antisipated flood of players steam should come with a warning to online game makers.... "warning by tomarow 1000's of ppl may have already bought your game..." lol anyways hope to get in tonight im seeing some servers just gata wait on a response to my post on black screen ishues.

[Burnzz]

Thanks looking forward to playing it

[ROGUE]

Thanks for the heads up - love what I've seen sofar - looking forward to future developments.

[raventalen]

looking forward to getting in to the game and looking to doing some live streams of the game myself

[realbubbleboy]

you know i don't even mind the wait. Because dev's were so incontact all i can feel is happy and good natured towards it. Besides what launch DOESN'T have issues lol.

Keep it up devs <3 hope you guys continune to keep the contact flowing and stay intouch with gamers wants

[RaiRai]

Amazing response, and I really look foward to playing this game, I think we all are, and don't worry a lot of us do understand that these things happen, and it isn't going to make us think any less of the game.

[Big Rat]

I heard the game is very good, I will wait, I bought it 12 hours ago so it is not that bad. I can see how this situation is fustarting for the dev but they seem to really care about their game and customer. At least they can tell to themself that the problem is because the game have too much succes, which is good.