UPDATE! INTEL GPU UPDATE FIXED

[UnitedLabelGames]

Hey everyone,

Thank you for your patience while we investigated the intgrated Intel GPU issue. With our latest update, we've resolved the crash on launch!

To ensure a smooth experience, set the Texture Quality to Low before launching the game. However, please note that extended play sessions (over 3 hours) may cause a crash when using Fast Travel. This won’t corrupt your save or block progress.

Read more here: https://store.steampowered.com/news/app/2473480/view/574874632614576157

--------------------------------------------------------------------------------------------

EDIT 3:

Hey everyone,

While we can't guarantee performance on lower-end hardware, we recommend ensuring your GPU drivers are fully up to date, as this can often help with stability and performance:

Intel: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics/processor-graphics.html

Nvidia:
https://www.nvidia.com/en-us/drivers/

AMD:
https://www.amd.com/en/support/download/drivers.html

But to add, if you think you are above spec, please get in touch with your logs as listed below.

--------------------------------------------------------------------------------------------

EDIT 2:

For everyone who feels they meet the minimum spec listed below, are you able to send the log file from this location to [e-mail]

%USERPROFILE%\AppData\LocalLow\Odd Bug Studio\Tails of Iron 2 Whiskers of Winter

--------------------------------------------------------------------------------------------

EDIT:

Please check that you meet minimum specifications for Tails of Iron 2, please find them below:

OS: Windows 10 64-bit
Processor: 2.8 GHz Dual Core CPU
Memory: 4 GB RAM
Graphics: GeForce GTX 660 or equivalent with 2 GB of video RAM
DirectX: Version 11
Storage: 2 GB available space

--------------------------------------------------------------------------------------------

Hello everyone,

We’re aware of an issue that some players are experiencing a Unity crash and want to assure you that we’re treating this as a top priority. Our team is actively investigating the problem and working on a fix as quickly as possible.

We kindly ask for your patience and understanding during this time. If you’re considering leaving a review, we’d appreciate it if you could wait until we’ve resolved the issue – your support means the world to us!

To help us recreate and fix the issue, we need as much detailed information as possible. If you’re experiencing a crash, please reply to this thread with the following details:

Your system specs (CPU, GPU, RAM, and operating system)
How the crash occurs, from our understanding it is when selecting a new save?
Any steps you’ve tried to fix it (e.g., reinstalling, verifying files, etc.)
What controller are you using
Have you updated your graphic drivers

Thank you for your patience and for helping us make Tails of Iron 2 the best experience it can be. We’ll keep this thread updated with any progress or fixes.

[loesung18]

Windows 10 Pro
Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz 2.40 GHz
8,00 Gb ram
64-Bit-Betriebssystem, x64-basierter Prozessor
____________________________________________________________
It crashes when it load about 3/4 from the world

[Geraldao de Rivia]

Originalmente postado por loesung18:

Windows 10 Pro
Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz 2.40 GHz
8,00 Gb ram
64-Bit-Betriebssystem, x64-basierter Prozessor
____________________________________________________________
It crashes when it load about 3/4 from the world :TOIfrog:

Did you find how to fix?

[Freedom]

11 gen intel core i5 1135 G7
Ram 8GB
GPU: Intel Iris XE Graphics
It crash when i try to start a new game, i´ll give some time to fix this problem.

Edit: I already requested a refund, I simply cannot wait any longer for you to give me a solution, I prefer to refund and buy something that is going to work for me, I will buy only when you solve the problem in the next sale.

Definitely, you should never buy any game at launch, I loved the first game, but these situations are disappointing, i mean, I'm not saying that you are bad, you just didn't deliver something in good condition, I sincerely wish you the best

[AlexanderXVIII20..S.C.P]

Intel(R) Core(TM) i5-10210U CPU Processor 1.60 GHz 2.11 GHz
Installed RAM 12.0 GB (11.8 GB usable)
System Type 64-bit operating system, x64-based processor
It crash when i try to start a new game, fix it please,

[Erock]

11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz
Intel(R) Iris(R) Xe Graphics
8,0 GB
sistema operacional 64 bits
jogo esta crashando no momento em que eu tento abir o save, não consegui jogar nem 1 minuto dele

[Humber]

Computer: HP Pavilion x360 Convertible 14m-dw0xxx
Processor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
RAM: 16.0 GB (15.7 GB usable)
OS: Windows 11 home

issue: Installed the game and start it up. Everything worked as it should. While creating the new game it goes to its corresponding loading screen. However when it reaches in between 1/2 and 3/4 of the circle it freezes and jumps to a white mini pop up stating and error and immediately closing the game. The same seems to happen when you try to load the created new game and in any of the 3 save slots. No issues in the menu screen.

Tried Fixes: Restart of computer, restart of game, Check updates, Uninstall and reinstall of game
Controllers: Standard computer or Attached mouse and attached keyboard

Here is an screenshot of the error:
https://steamcommunity.com/sharedfiles/filedetails/?id=3420140850

Thanks for your dedication and care for your games. Best of lucks.

[Kne_pa]

11th Gen Intel(R) Core(TM) i7-1165G7 Processor @ 2.80GHz 2.80 GHz
Graphics Processor: Intel Iris XE Graphics
8.00 GB RAM (available: 7.78 GB)
System type 64-bit operating system, x64 processor

[HonkyFonkyMonkey]

11th Gen Intel(R) Core(TM) i7-11390H
3.40GHz 2.92 GHz
16 Gb
windows 11

[Ardilo08]

12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz
8.00 GB ram
Sistema operativo de 64 bits, procesador x64
windows 11
mi problema es que al intentar entrar a una partida el juego intenta cargar los hace mas o menos hasta la mitad parece un mensaje y el juego se cierra intente varias cosas como desisntalar e intalar varias veces

[kitty_sencula]

I woukd like to report some issue I don't know where I could.
- Ice wirm bow cost 0 money
- there is no way to obtain others moles materials to build a complete mole set
- small snakes don't drop anything at all when you kill them

[KnightofRatdom]

Window 11
13th Gen Intel(R) Core(TM) i5-1335U 1.30 GHz
16.0 GB (15.7 GB usable)
64-bit operating system, x64-based processor
Intel Irisxe Graphics
Playing with Keyboard & Mouse
The game crashes upon launching of the main game, the menu screen is navigable. But it crashes 3/4 into loading.

[Elmaspussy]

Processor: 11th Gen Intel(R) Core(TM) i3-1115G4
GPU: Intel(R) UHD graphics
RAM: 8 gb
OS: windows 11
Crash in new game charge screen. I try now with reinstall game but the problem persist.

[Pollojoe23]

Please fix this asap

[Dorset]

Hey guys - really excited to start the game!

However, I seem to have this repeated error message at 50-75% loading that doesn't allow entry into the game.

CPU: 12th Gen Intel(R) Core(TM) i7-1260P
GPU: Intel Iris Xe Graphics Family
RAM: 16gb - 15.7 gb available
OS: Windows 11

Just wondering, has anyone with this spec managed to find a way to resolve the issue? Thanks

[alcuardimmortal]

intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.20 GHz
8.00 GB Ram
64 bit os
windows 11 26100.3037

Game works as normal until I Try and load a game or start a new one it gets about a 3/4 of loading save or game it crashes with this Unity Error
Tried to restart computer, game uninstalled and reinstalled game. Tried to verify files game still gives me the Error. The First game works just fine and I really love it, it's what made me buy the second and i really hope i get to actually play it soon
https://steamcommunity.com/sharedfiles/filedetails/?id=3420140850