Tails of Iron 2: Whiskers of Winter

Tails of Iron 2: Whiskers of Winter

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UnitedLabelGames  [developer] Jan 28 @ 8:08am
UPDATE! INTEL GPU UPDATE FIXED
Hey everyone,

Thank you for your patience while we investigated the intgrated Intel GPU issue. With our latest update, we've resolved the crash on launch!

To ensure a smooth experience, set the Texture Quality to Low before launching the game. However, please note that extended play sessions (over 3 hours) may cause a crash when using Fast Travel. This won’t corrupt your save or block progress.

Read more here: https://store.steampowered.com/news/app/2473480/view/574874632614576157

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EDIT 3:

Hey everyone,

While we can't guarantee performance on lower-end hardware, we recommend ensuring your GPU drivers are fully up to date, as this can often help with stability and performance:

Intel: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics/processor-graphics.html

Nvidia:
https://www.nvidia.com/en-us/drivers/

AMD:
https://www.amd.com/en/support/download/drivers.html

But to add, if you think you are above spec, please get in touch with your logs as listed below.

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EDIT 2:

For everyone who feels they meet the minimum spec listed below, are you able to send the log file from this location to support@unitedlabelgames.com

%USERPROFILE%\AppData\LocalLow\Odd Bug Studio\Tails of Iron 2 Whiskers of Winter

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EDIT:

Please check that you meet minimum specifications for Tails of Iron 2, please find them below:

OS: Windows 10 64-bit
Processor: 2.8 GHz Dual Core CPU
Memory: 4 GB RAM
Graphics: GeForce GTX 660 or equivalent with 2 GB of video RAM
DirectX: Version 11
Storage: 2 GB available space

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Hello everyone,

We’re aware of an issue that some players are experiencing a Unity crash and want to assure you that we’re treating this as a top priority. Our team is actively investigating the problem and working on a fix as quickly as possible.

We kindly ask for your patience and understanding during this time. If you’re considering leaving a review, we’d appreciate it if you could wait until we’ve resolved the issue – your support means the world to us!

To help us recreate and fix the issue, we need as much detailed information as possible. If you’re experiencing a crash, please reply to this thread with the following details:

Your system specs (CPU, GPU, RAM, and operating system)
How the crash occurs, from our understanding it is when selecting a new save?
Any steps you’ve tried to fix it (e.g., reinstalling, verifying files, etc.)
What controller are you using
Have you updated your graphic drivers

Thank you for your patience and for helping us make Tails of Iron 2 the best experience it can be. We’ll keep this thread updated with any progress or fixes.
Last edited by UnitedLabelGames; Feb 14 @ 6:02am
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Showing 1-15 of 57 comments
SuslSoul Jan 28 @ 8:20am 
Intel pentium N6000, 8 gb ram, win10. Crash occurs when selecting new save then it almost loads and it crashes. To fix that problem i tried reinstall game and verify files.
[GRIM] Jan 28 @ 8:21am 
I tried to do everything between reinstalling downloading again and trying to update things and it still gives me an error even running as admin or setting compatibility settings and I have tried everything I will send the settings from my notebook Intel(R) Core(TM) i5 processor -10210U CPU @ 1.60GHz 2.11GHz
Installed RAM 8.00 GB is the problem unity2022.3.28f1_6bae5ce6b222
[GRIM] Jan 28 @ 8:22am 
I tried to do everything between reinstalling downloading again and trying to update things and it still gives me an error even running as admin or setting compatibility settings and I have tried everything I will send the settings from my notebook Intel(R) Core(TM) i5 processor -10210U CPU @ 1.60GHz 2.11GHz
Installed RAM 8.00 GB is the problem unity2022.3.28f1_6bae5ce6b222
UnitedLabelGames  [developer] Jan 28 @ 8:29am 
Originally posted by SuslSoul:
Intel pentium N6000, 8 gb ram, win10. Crash occurs when selecting new save then it almost loads and it crashes. To fix that problem i tried reinstall game and verify files.
Hey SuslSoul,

Thanks for sending those in, unfortunately your specifc pc set-up doesn't meet our minium specifications, so we cannot guarantee that the game will work.

Our only advice would be before launching the game, change the settings to be 720p windowed.
Geomancy Jan 28 @ 8:33am 
CPU:11th Gen Intel(R) Core(TM) i5-1130G7 @ 1.10GHz 1.80 GHz
RAM:16.0 GB
operating system:Windows 10 家庭中文版
It crashes when it load about 3/4,report:‘Unity 2022.3.28f1_6be5ce6b…’, reinstalling doesn't work.
Parabellis Jan 28 @ 12:41pm 
Processor: 13th gen intel(R) Core(TM) i7 - 1355U
GPU: Intel(R) Iris(r) Xe Graphics
RAM: 16gb - 3.3gb available
OS: windows 11
crash when getting to 3/4 of starting a save file
Parabellis Jan 28 @ 12:53pm 
Originally posted by Parabellis:
Processor: 13th gen intel(R) Core(TM) i7 - 1355U
GPU: Intel(R) Iris(r) Xe Graphics
RAM: 16gb - 3.3gb available
OS: windows 11
crash when getting to 3/4 of starting a save file
am using ps4 dualsense controller and graphics driver is x12 and manually updated them
holoh Jan 28 @ 2:39pm 
CPU: 12 gen Intel Core i7-12700
GPU: Intel Iris Xe Graphics
RAM: 16gb - 8gb available
OS: Windows 11

Crashes at 3/4, sometimes at full circle. can hear music in background. Using switch controller
Crashing on new save startup
Using a gamepad purchased from Amazon
YUH8TIN Jan 28 @ 5:32pm 
I7 14700k 4.3GHz, 4070TI super, 16GB of ram, windows 11. saved the game then followed the man going into the outskirts, bridge fell used my grappling and game crashed. I was just stuck dangling on the cliff. :(
GaboX Jan 28 @ 7:02pm 
I also experienced this same problem in the demo :(

OS: windows 11
Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.40 GHz
RAM: 8GB
Toka Jan 28 @ 7:20pm 
Processor: 14th gen intel(R) Core(TM) i9 - 14900HX
GPU: NVDIA GeForce RTX 4090 Laptop GPU
RAM: 64GB - 47GB available
OS: Windows 11 home
Controller: Microsoft Xbox Series X|S Wireless Controller

Every time I start the game, it crashes within 5 minutes.
It crashes on the start page, in the settings, and when saving to a save point.:sadklein:
I went back and looked at the configuration requirements of the first generation of "Tails of iron", it is the same as the configuration requirements of the second generation, I have no problem revisiting the next generation and playing for a while, and the second generation is still in the same configuration with the loading card back

windows 11
11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHz
RAM 16.0 GB (15.8 GB available)
hi, here are my system settings processor n100 video card uhd graphics 600 8GB RAM
Fishhy Jan 29 @ 3:34am 
Intel Core i7-8650U, Intel UHD Graphics 620, 8 GB RAM. crash when getting to 3/4 of starting a save file. Plz help
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