Random freeze in valkyrie path :: Volgarr the Viking General Discussions

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Lunatix

Oct 23, 2015 @ 9:56am

Random freeze in valkyrie path

Possible fix: https://steamcommunity.com/app/247240/discussions/0/483368526574395787/?ctp=3#c3883851232917860782

See the condensed post: https://steamcommunity.com/app/247240/discussions/0/483368526574395787/?ctp=3#c3816291265160605068

I was speedrunning and after killing the bird boss the game crashed it's the first time it happened. I was also streaming but it's not the first time i use obs or xsplit with volgarr.
Crash at 18"55 so you can see exactly where
http://www.twitch.tv/lunatixtv/v/22037402

My specs :
ASRock B85 Pro4
Intel Core i5-4460 (3.2 GHz)
Nvidia GTX 970 (driver 355.82)
8 gb ddr3

Here is the log :

Exception: Access Violation (code 0xc0000005) at address 004F2FA7 in thread 1798 Module: Volgarr.exe Logical Address: 0001:000F1FA7 0018F680 004F2FA7 0001:000F1FA7 Volgarr.exe Params: 21F0F158 13050EB3 036C8DA0 0018FA30 StackWalk failed (error 299) EAX:00003920 EBX:21F0F158 ECX:00000064 EDX:0000005C ESI:00000000 EDI:0000009C EIP:004F2FA7 ESP:0018F4BC EBP:0018F680 CS:0023 SS:002B DS:002B ES:002B FS:0053 GS:002B Flags:00010202 Windows Ver: NT 6.1 Service Pack 1 Build 7601 DDraw Ver: DSound Ver: Product: Volgarr the Viking Version: 1.35 Time Loaded: 00:20:13 Fullscreen: No Primary ThreadId: 1798 Desktop resolution: 1920 x 1080 Game resolution: 1920 x 1080 @ 32bpp Last SysOp: 49 Renderer: DirectX 9 D3D Video Memory: 7/3,710 MB Last Renderer Error:

Last edited by Lunatix; Oct 25, 2023 @ 10:13pm

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Showing 1-15 of 33 comments

Taron [developer] Oct 23, 2015 @ 10:14am

Wow during a speed run even? How frustrating, I'm so sorry! I'll see if I can glean anything from this crash log, in the meantime please report back if it happens again, as a repeat crash can help narrow down the source of the issue.

Lunatix

Oct 25, 2015 @ 1:05am

It just happened again exactly at the same place. I recently switched to fullscreen for windows fullscreen this is the only setting i changed, because with this i can show input of gamepad.

Basically the game freeze and i'm forced to alt tab and a windows error message pop up with the same thing writed in log.

Log :

Exception: Access Violation (code 0xc0000005) at address 004F2FA7 in thread 19A0

Module: Volgarr.exe

Logical Address: 0001:000F1FA7

0018F680 004F2FA7 0001:000F1FA7 Volgarr.exe

Params: 23A04CF8 77048B67 03795270 0018FA30

StackWalk failed (error 299)

EAX:00003920 EBX:23A04CF8 ECX:00000064 EDX:0000005E ESI:00000000 EDI:0000009C

EIP:004F2FA7 ESP:0018F4BC EBP:0018F680

CS:0023 SS:002B DS:002B ES:002B FS:0053 GS:002B

Flags:00010202

Windows Ver: NT 6.1 Service Pack 1 Build 7601

DDraw Ver:

DSound Ver:

Product: Volgarr the Viking

Version: 1.35

Time Loaded: 04:02:05

Fullscreen: No

Primary ThreadId: 19A0

Desktop resolution: 1920 x 1080

Game resolution: 1920 x 1080 @ 32bpp

Last SysOp: 49

Renderer: DirectX 9 D3D

Video Memory: 7/3,710 MB

Last Renderer Error:

Last edited by Lunatix; Oct 25, 2015 @ 3:41am

Taron [developer] Oct 25, 2015 @ 1:00pm

It might be an issue with the latest patch. Until I can know for sure, try switching to the previous version. To do this, right-click on Volgarr in your Steam Library, click Properties, then the Betas tab, then in the drop-down menu there pick "prev - Previous version (1.34)" selection to revert back to the previous version of the game.

Taron [developer] Oct 25, 2015 @ 1:02pm

Just to verify, did this happen while collecting treasure after beating the 5th boss again? Did you happen to get a recording this time, so I can compare the conditions for when exactly it happened?

Lunatix

Oct 25, 2015 @ 2:14pm

Yes it's again when i was collecting the treasure of bird boss, happened at 01:20:10. It was also the ending A path if it can help.
http://www.twitch.tv/lunatixtv/v/22340616

I will always be able to upload my time in leaderboard with the previous version ?

Last edited by Lunatix; Oct 25, 2015 @ 3:48pm

Taron [developer] Oct 25, 2015 @ 4:09pm

Yes the previous version still allows leaderboard updates so you can use that for now.

Lunatix

Oct 26, 2015 @ 6:23pm

So i switched to 1.34 and this time it freezed again but at the final boss of ending A, again when i was collecting the treasure. Didn't have any error message or crash log this time.
At 01:51:10 http://www.twitch.tv/lunatixtv/v/22604462

Any idea what could cause this ?

Last edited by Lunatix; Oct 26, 2015 @ 6:28pm

Taron [developer] Oct 27, 2015 @ 8:24am

Damn, no, I haven't figured it out. I've been wracking my brain the last several days trying to come up with an explanation for this to no avail. Since I've gotten nowhere I've actually started working on adding better crash handling so it will give better information if it crashes in the future. I just found out Steam has a special built-in error handling system that will send me crash reports automatically, going to try to get that to work if I can... I'll keep you updated if I think of something. In the meantime, maybe try alternate settings, like switch to OpenGL instead of DirectX 9?

Lunatix

Oct 27, 2015 @ 3:19pm

I updated to last nvidia drivers and downloaded some windows updates in the meantime, will keep you informed if it changes something.

Edit : I forgot to say that i changed some setting in nvidia control panel just in case, i disabled gamma fix for antialiasing and vsync it's probably not this but worth to say.

Last edited by Lunatix; Oct 28, 2015 @ 1:16am

Lunatix

Oct 28, 2015 @ 7:09pm

I played at least 5 full runs since my last post and didn't have a single crash, i was still playing in directx9 with v1.35. Don't know what fixed it (i hope it is), nividia drivers or this optional[support.microsoft.com] update of windows maybe.

Last edited by Lunatix; Oct 28, 2015 @ 7:11pm

#10

Taron [developer] Oct 29, 2015 @ 12:22pm

Thanks for the update. I'm still working on adding support for Steam's automatic crash reporting thing though, just in case it happens again or to other users!

#11

Lunatix

Nov 9, 2015 @ 7:49pm

Just got a crash again, the game freezed and i had to kill the process in task manager so no crash report. Since the last time i played for around 30 hours without problem, the fact it's totally random make it hard to fix i guess. This time it didn't happened at the treasure i was just taking an air vent.

At 01:36:54 : http://www.twitch.tv/lunatixvania/v/24958764

I was in directx 9 again (driver 358.50), but next time i will try in opengl and see if it happens.

Last edited by Lunatix; Nov 9, 2015 @ 9:37pm

#12

Lunatix

Nov 11, 2015 @ 11:29am

I need to say you than with my old computer there is one year ago i had once the same type of freeze on Volgarr the viking (directx9 also and in v1.34 if i remember), i didn't pay too much attention to it because my graphic card (ati hd 5850) was dying and crashing in a lot of games. But now i'm thinking this is something related to the game, i'm still testing opengl thought and will keep you informed.

Last edited by Lunatix; Nov 11, 2015 @ 12:10pm

#13