I unlocked parasite and now it's locked again!

[t.albo]

Please someone help me! So I was playing the game, and I unlocked parasite on cure mode. I then proceeded to play it. After that I got off the game for a while to do other things. A few hours later, I opened up Plague Inc only to find parasite on cure mode is now locked again! Help please!

[NdemicTech]

Sorry to hear that this issue happened! Occasionally the game settings file can get corrupted by various things and end up displaying oddly. The best way to fix this would be to delete the settings file and start at default. Unfortunately though, I don’t believe there’s any way to restore the lost data.

Following the steps below should prevent the same issue from happening again:
1. Right-click the game in Steam Library
2. Select the Properties Option
3. Select the Updates Tab
4. At the bottom will be the option for Steam Cloud - Make sure it's unticked (else when you run the game, Steam will just re-install this)
5. Open windows explorer (if Mac or Linux, see here and amend step 5 to 8 as needed)
6. Paste into the address bar: %LOCALAPPDATA%\..\LocalLow\Ndemic Creations\Plague Inc Evolved\
7. This will move the explorer window to the PlagueIncEvolved_Data folder.
8. Search here for the file ‘VideoConfig.txt’ and delete it.
9. Now run the game again.
10.You will need to enable Steam cloud again, as per step 4, but ticking the option.

Our apologies that we can’t offer more advice, but don’t hesitate to ask any other questions you have!

[t.albo]

Originally posted by NdemicTech:

Sorry to hear that this issue happened! Occasionally the game settings file can get corrupted by various things and end up displaying oddly. The best way to fix this would be to delete the settings file and start at default. Unfortunately though, I don’t believe there’s any way to restore the lost data.

Following the steps below should prevent the same issue from happening again:
1. Right-click the game in Steam Library
2. Select the Properties Option
3. Select the Updates Tab
4. At the bottom will be the option for Steam Cloud - Make sure it's unticked (else when you run the game, Steam will just re-install this)
5. Open windows explorer (if Mac or Linux, see here and amend step 5 to 8 as needed)
6. Paste into the address bar: %LOCALAPPDATA%\..\LocalLow\Ndemic Creations\Plague Inc Evolved\
7. This will move the explorer window to the PlagueIncEvolved_Data folder.
8. Search here for the file ‘VideoConfig.txt’ and delete it.
9. Now run the game again.
10.You will need to enable Steam cloud again, as per step 4, but ticking the option.

Our apologies that we can’t offer more advice, but don’t hesitate to ask any other questions you have!

Thank you so much for your prompt response. So just to clarify, if I do this, will I lose all the other disease types and genes I've unlocked?

[NdemicTech]

Deleting this file should just affect the graphics settings and not affect any of your game progress :)

[t.albo]

Originally posted by NdemicTech:

Deleting this file should just affect the graphics settings and not affect any of your game progress :)

Oh ok, thank you. I'll try this :)

[t.albo]

Originally posted by NdemicTech:

Sorry to hear that this issue happened! Occasionally the game settings file can get corrupted by various things and end up displaying oddly. The best way to fix this would be to delete the settings file and start at default. Unfortunately though, I don’t believe there’s any way to restore the lost data.

Following the steps below should prevent the same issue from happening again:
1. Right-click the game in Steam Library
2. Select the Properties Option
3. Select the Updates Tab
4. At the bottom will be the option for Steam Cloud - Make sure it's unticked (else when you run the game, Steam will just re-install this)
5. Open windows explorer (if Mac or Linux, see here and amend step 5 to 8 as needed)
6. Paste into the address bar: %LOCALAPPDATA%\..\LocalLow\Ndemic Creations\Plague Inc Evolved\
7. This will move the explorer window to the PlagueIncEvolved_Data folder.
8. Search here for the file ‘VideoConfig.txt’ and delete it.
9. Now run the game again.
10.You will need to enable Steam cloud again, as per step 4, but ticking the option.

Our apologies that we can’t offer more advice, but don’t hesitate to ask any other questions you have!

Update: I just tried this, and the only issue was that there is no "Steam Cloud" option in the Updates tab. Only "Automatic Updates" and "Background Downloads". :(

[NdemicTech]

My apologies! It's under the General tab, not the Updates tab. Let us know if you find it or not :)

[t.albo]

Originally posted by NdemicTech:

My apologies! It's under the General tab, not the Updates tab. Let us know if you find it or not :)

Ah okay, yes I did find it there. Many thanks!